Senior Operations Assistant

ABOUT US
We are a mission driven wellness brand with an award winning range of collagen, blends and supplements.We started as all good businesses do, by seeing the opportunity to do things differently in a growing market. To carefully balance people, planet, and profit for the sake of the world around us and our health.

We are now shaping the future of wellness with simple daily rituals, thoughtfully and sustainably designed to support women’s health. Our vision is to be the #1 wellness brand in the world, setting new standards for holistic health, sustainability and female empowerment.

As a B-Corp, Ancient + Brave meets the highest standards of social and environmental Impact. In June 2024 we have been named 5th in The Sunday Times 100 fastest-growing private companies and we have recently beenrecognised as one of the FT 1000: Europe\’s Fastest Growing Companies, 2025.

Want to be a part of a team that’s shaping the future of health and wellbeing?
We\’d love to have you!

THE ROLE

We’re looking for a proactive and detail-oriented Senior Operations Assistant who thrives on bringing structure to fast-paced projects and operational workflows. In this key support role you will play a vital part in ensuring the smooth execution of key operational processes across Purchasing, Master Data Management, Artwork Coordination, and Systems Development. You will act as a central point of coordination between multiple teams, including Production, Logistics, Finance and Compliance managing purchase orders, stock replenishment, SKU creation, and artwork implementation.

KEY RESPONSIBILITIES

Reporting to Chief Operations Officer you will be responsible for the following:

Purchase Orders and Invoicing

+ Request and coordinate the ordering of Peel & Reveal label designs for new product development (NPD), ensuring all artwork updates are accurately reflected and seamlessly implemented onto product packaging in collaboration with the Logistics team

+ Responsible for tracking stock levels, creating SKU(Stock Keeping Unit) -codes and ordering replenishment of purchased-items (i.e. not manufactured in a co-packer): e.g. accessories (scoops, capsules cases, notebooks etc) and DTC (direct to consumer) in-box marketing materials (leaflets, postcards).

+ Create and issue delivery-notes for Purchase Orders raised by the Production Team.

+Investigate invoice discrepancies and make corrections with the Finance and Production teams.

Master Data Management

+ Lead the creation of SKUs with the Production team in Priority ERP (Enterprise Resource Planning) system.

+Maintain and updates Bills of Material (BOMs) in Priority ERP.

+ Generate new barcodes and ensure accurate implementation.

+Makes Commodity Code Applications (with input from Product / NPD / Quality Manager)

+ Maintains Material Cost and Vendor data for POs

Artwork Coordination

+ Coordinate the end-to-end artwork sign-off process in the correct products, formats and languages, ensuring timely reviews and approvals across all departments including Compliance, Quality, Nutrition, Brand, Production and Graphic Design.

+ Develop and maintain artwork templates for each product format and market, outlining key differences, including adaptation of copy with support from the Brand and Nutrition + Innovation team and implementation of changes driven by brand and compliance initiatives.

+ Design and implement a structured artwork management system to maintain version-control, , templates, and barcodes; aligned with our ERPsystem (Priority) for easy tracking and reference.

+ Coordinate with external translation providers to ensure accurate adaptation of content in line with requirements and ensure translated copy is correctly implemented across all relevant artworks and formats (e.g. Peel & Reveal, Germany, Spain etc.)

+ Provide clear briefs to Operations and Production teams for artwork transitions, including deadline management and coordination with broader product changes.

Systems & Process Development

+ Develop and implement cross-functional workflows using Notion (our online project management and collaboration platform) to involve all relevant departments for artwork-approval and other departmental process developments.

Team Support

+ Report KPIs (key performance indicators) and complete basic analysis for the Operations Team as required.

+ Manage mail for the Operations team, including sending and receipt of product samples with suppliers and between head-office and the warehouse.

+ Support the COO, Head of Planning and the Production Team with other administrative tasks as required.

+ Administer the Operations Team’s holiday plans and absence.

Further, to truly thrive at Ancient + Brave you will need to embody the spirit of our brand and align with our company culture. You will be:

+ Hungry: Ambitious, driven with a growth mindset, always seeking ways to learn, develop and be better.

+ Humble: No ego, collaborative team player, always acts with integrity and clear sense of accountability, aligned with our B-Corp values

+ High Performing – Effective. Efficient, with a solid work ethic. Always operates with self-awareness that enables them to consistently push for exceptional results—while maintaining resilience, balance, and self-care.

+ Hustle: Entrepreneurial. Innovative, fast-paced, great communicator. Always adept at solving problems and navigating dynamic, ever-changing situations.

WHY JOIN US

Ancient + Brave are a community-built brand and embracing innovation and sustainability with social and environmental responsibility is at the heart of everything we do. We hold ourselves accountable to the highest standards when it comes to our commitment to balance profit and purpose – working with us means being part of building a truly sustainable product. We are B Corp certified and members of 1% for the Planet, committed to giving back % of all sales towards helping environmental partners, so we can work together towards a better future for our planet.

At Ancient + Brave you’ll find an engaging, collaborative and inclusive work environment where your talents will be nurtured, and your contributions valued.

We provide all our team members with suitable laptop computers & headphones and our office is equipped with monitors, ergonomic chairs and sitting + standing desks. Our kitchen is fully stocked with the usual supplies as well as limitless supply of A+B products (you also get 50% off on any product you wish to purchase).

We pay a discretionary bonus based on a mix of company performance and individual contributions and review our salaries annually. Our pension contributions are ESG invested (so no pharma, weapons or other ethically questionable investments).

Our Private Medical Insurance is designed to support your health and wellbeing, providing swift access to high-quality care whenever you need it most.

Our Medicash plan offers access to specialist consultations, 24/7 Virtual GP and health screenings as well as dental, optical and complementary therapies and access to confidential support via its EAP programme.

Our Mintago platform gives employees access to financial wellbeing advice and support as well as retail discounts and salary sacrifice schemes, which cover childcare, cycle to work, gym membership, groceries and mobile/tech purchase.

In addition to our regular annual holiday allowance of 25 days plus bank holidays, we also offer one Wellbeing day to use as needed.

We offer continuous training & professional development opportunities and our team members get to enjoy complimentary nutrition and workout sessions in the office. We support a number of charities, coordinating our fund-raising initiatives for maximum impact. We hold two social events a year to come together and connect in a meaningful way.

An important note on our ways of working…
As a fast-paced scale-up, we’ve found that spending time together in person is hugely beneficial to the way we’re needing to communicate, collaborate and drive the business forward. We’ve worked hard to make our office (a beautiful old mill situated in East Sussex) an inviting and friendly environment for all of our team members and we expect any new joiner to be in the office full time.

We are an equal-opportunity employer committed to fostering an inclusive and diverse workplace culture. We embrace varied perspectives and encourage creativity that knows no bounds. While most of our roles are advertised as full-time, we are open to discussing part-time setup where appropriate.

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