Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage customer queries via email and phone for a wellness brand.
- Company: Join Ancient + Brave, a B Corp committed to sustainability.
- Benefits: Enjoy a supportive work environment with benefits and growth opportunities.
- Other info: Full-time role based in Lewes, East Sussex.
- Why this job: Make a difference in customer wellness while developing your skills.
- Qualifications: Strong customer service skills and data management experience required.
The predicted salary is between 25000 - 30000 £ per year.
Ancient + Brave | B Corp is looking for a Customer Support Assistant to manage and respond to customer queries across multiple platforms including email and phone.
The ideal candidate will possess:
- Strong customer service skills
- Good knowledge of data management via Google Sheets
- Excellent organizational abilities
This full-time role is based in Lewes, East Sussex, and offers a supportive work environment with benefits and professional development opportunities.
In-Office Customer Support Specialist – Wellness Brand in Lewes employer: Ancient + Brave | B Corp
Contact Detail:
Ancient + Brave | B Corp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land In-Office Customer Support Specialist – Wellness Brand in Lewes
✨Tip Number 1
Get to know the company! Research Ancient + Brave and their wellness brand. Understanding their values and mission will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of common customer queries and how you would handle them. Role-playing with a friend can help you feel more confident when responding to real-life situations during the interview.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed data or organised tasks in previous roles. This could be through Google Sheets or any other tools you've used – it’ll demonstrate your ability to keep things running smoothly.
✨Tip Number 4
Apply through our website! We want to see your application come through directly, so make sure you submit your details on our platform. It’s the best way for us to connect and get you one step closer to joining the team!
We think you need these skills to ace In-Office Customer Support Specialist – Wellness Brand in Lewes
Some tips for your application 🫡
Show Off Your Customer Service Skills: When you're writing your application, make sure to highlight your customer service experience. We want to see how you've handled queries in the past and what makes you a great fit for our wellness brand.
Be Organised and Clear: Since this role involves managing multiple platforms, clarity is key! Use bullet points or short paragraphs to keep your application tidy and easy to read. We appreciate a well-structured application that reflects your organisational skills.
Demonstrate Your Data Management Know-How: If you've got experience with Google Sheets or similar tools, let us know! Share specific examples of how you've used data management in previous roles. This will show us you're ready to tackle the tasks we have in store.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Ancient + Brave | B Corp
✨Know the Brand Inside Out
Before your interview, take some time to research Ancient + Brave. Understand their products, values, and what being a B Corp means. This knowledge will not only impress them but also help you tailor your answers to show how you align with their mission.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully handled customer queries. Think about specific situations where you went above and beyond to resolve an issue. This will demonstrate your strong customer service skills and your ability to manage multiple platforms effectively.
✨Get Comfortable with Google Sheets
Since data management is key for this role, brush up on your Google Sheets skills. Familiarise yourself with functions like VLOOKUP, pivot tables, and basic formulas. Being able to discuss how you’ve used these tools in previous roles will give you an edge.
✨Organisational Skills Matter
Think of ways to illustrate your organisational abilities. Whether it’s managing your time effectively or keeping track of customer interactions, be ready to share strategies you’ve used to stay organised. This will show that you can thrive in a supportive work environment.