At a Glance
- Tasks: Lead a team in packing and preparing orders for our wellness products.
- Company: Join a mission-driven wellness brand focused on sustainability and female empowerment.
- Benefits: Full-time role with competitive salary, laptop provided, and a supportive team culture.
- Other info: Dynamic environment with opportunities for personal growth and development.
- Why this job: Be part of a fast-growing company shaping the future of health and wellbeing.
- Qualifications: Experience in fulfilment or warehouse roles, strong leadership and organisational skills.
The predicted salary is between 31500 - 38500 £ per year.
About Us
We are a mission driven wellness brand with an award winning range of collagen, blends and supplements. We started as all good businesses do, by seeing the opportunity to do things differently in a growing market. To carefully balance people, planet, and profit for the sake of the world around us and our health. We are now shaping the future of wellness with simple daily rituals, thoughtfully and sustainably designed to support women’s health. Our vision is to be the #1 wellness brand in the world, setting new standards for holistic health, sustainability and female empowerment. As a B-Corp, Ancient + Brave meets the highest standards of social and environmental impact.
The Role
As a key member of our Fulfilment Supervisor team, you will report directly to the Unit Manager and play a crucial role in leading and supporting our Fulfilment Assistants. These team members are responsible for packing and preparing orders for our growing customer base. This role is ideal for someone who is highly organised, thrives in a fast-paced environment, has a keen eye for detail, and is passionate about teamwork and delivering exceptional customer experiences. This is a full-time role, working 40 hours per week. The shift pattern will be agreed upon in advance but may include Saturday shifts.
Responsibilities
- Leading a team of Fulfilment Assistants, including providing support, addressing queries, and ensuring targets are met.
- Line management responsibility for allocated Fulfilment Assistants, including absence management, conducting probationary reviews, performance reviews, handling disciplinary matters with the support of the People Team and Unit/Warehouse Manager.
- Overseeing the accurate and timely picking and packing of customer orders to meet daily dispatch targets.
- Using our Enterprise Resource Planning (ERP) system to process orders (training provided).
- Assisting the Warehouse/Unit Manager in the smooth running of all fulfilment operations, solving or escalating issues in a timely manner.
- Assisting with ad hoc projects as required.
- Coordinating with courier services to ensure timely collections and deliveries.
- Identifying, suggesting and implementing opportunities to improve efficiency and workflow.
- Performing regular quality checks on products to uphold high standards.
- Contributing to a positive, collaborative, and high-performing team culture.
Who You Are
- Great at motivating and supporting a team to achieve outstanding results, while maintaining a high level of efficiency and quality.
- Proven experience in a fulfilment or warehouse environment, ideally in a supervisory or team leadership position.
- A strong ability to motivate, support, and manage a team to achieve operational goals and maintain high-quality output.
- Exceptional organisational skills with great attention to detail and a commitment to accuracy.
- A proactive, can-do attitude and the ability to remain calm under pressure.
- Confidence in using (or learning) digital systems such as warehouse management systems (WMS) or ERP platforms.
- A team-oriented mindset with excellent communication skills.
Further Expectations
- Hungry: Ambitious, driven with a growth mindset, always seeking ways to learn, develop and be better.
- Humble: No ego, collaborative team player, always acts with integrity and clear sense of accountability, aligned with our B-Corp values.
- High Performing: Effective, efficient, with a solid work ethic. Always operates with self-awareness that enables them to consistently push for exceptional results—while maintaining resilience, balance, and self-care.
- Hustle: Entrepreneurial, innovative, fast-paced, great communicator. Always adept at solving problems and navigating dynamic, ever-changing situations.
Why Join Us
Ancient + Brave are a community-built brand and embracing innovation and sustainability with social and environmental responsibility is at the heart of everything we do. We hold ourselves accountable to the highest standards when it comes to our commitment to balance profit and purpose - working with us means being part of building a truly sustainable product. We are B Corp certified and members of 1% for the Planet, committed to giving back % of all sales towards helping environmental partners, so we can work together towards a better future for our planet. At Ancient + Brave you’ll find an engaging, collaborative and inclusive work environment where your talents will be nurtured, and your contributions valued. We provide all our team members with suitable laptop computers.
Fulfilment Supervisor employer: Ancient + Brave | B Corp
Ancient + Brave is an excellent employer, offering a supportive and inclusive work environment in the picturesque setting of Barcombe, East Sussex. Employees benefit from competitive perks such as a discretionary bonus, private medical insurance, and a pension plan, alongside ample opportunities for personal and professional growth within the company. Join our dedicated team and experience the rewarding nature of working in a fast-paced warehouse where teamwork and accuracy are paramount.
StudySmarter Expert Advice🤫
We think this is how you could land Fulfilment Supervisor
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Ancient + Brave | B Corp and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Ancient + Brave | B Corp!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Ancient + Brave | B Corp keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Fulfilment Supervisor
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Ancient + Brave | B Corp:This is your chance to really connect with the team at Ancient + Brave | B Corp. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Ancient + Brave | B Corp
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Ancient + Brave | B Corp.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Ancient + Brave | B Corp that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Ancient + Brave | B Corp. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
