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- Tasks: Keep our home environment clean and safe for residents and visitors.
- Company: Join Anchor, England’s largest not-for-profit care provider.
- Benefits: Enjoy flexible working, health discounts, and a supportive team culture.
- Why this job: Make a real difference in the lives of elderly residents every day.
- Qualifications: Cleaning experience and customer service skills are a plus.
- Other info: Be part of a diverse team that values respect and inclusion.
The predicted salary is between 20000 - 28000 £ per year.
Reporting into the Location Manager, responsibilities will include:
- Ensuring that the location is clean, pleasant and safe for customers in either their home environment or communal areas.
- Ensuring that cleaning products are used effectively, with instructions and health and safety procedures being followed at all times.
Required knowledge & experience:
- Customer service NVQ2 would be advantageous.
- Previous cleaning experience and knowledge is desirable.
- Use of cleaning products in a safe manner.
- Knowledge of cleaning procedures including use of equipment e.g. carpet cleaners.
- Understanding of data protection and confidentiality and the safeguarding of vulnerable adults.
- Health & safety in the workplace including Control of Substances Harmful to Health (COSHH).
Required skills:
- Well organized with good time management skills.
- Strong interpersonal and empathy skills and a friendly personality.
- Able to work individually and as part of a team.
- Ability to prioritise and plan around customer needs.
Please note all applicants must already hold the legal right to work in the UK to apply for this role.
Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.
We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members.
Housekeeper in Wellingborough employer: Anchor
Contact Detail:
Anchor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper in Wellingborough
✨Tip Number 1
Get to know the company culture! Before your interview, check out Anchor's values and mission. This will help you align your answers with what they care about, showing that you're not just a good fit for the role, but for the team too.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to housekeeping and customer service. Think about your past experiences and how they relate to the skills they're looking for, like time management and empathy.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look tidy and professional. It shows respect for the role and the people you'll be working with, especially in a caring environment like Anchor.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Housekeeper in Wellingborough
Some tips for your application 🫡
Show Your Cleaning Experience: Make sure to highlight any previous cleaning experience you have in your application. We want to see how you've used cleaning products safely and effectively, so don’t hold back on sharing those details!
Emphasise Customer Service Skills: Since this role involves working closely with residents, it’s important to showcase your customer service skills. Let us know about times when you've gone above and beyond to make someone feel comfortable and cared for.
Be Organised and Detail-Oriented: We love candidates who are well-organised and can manage their time effectively. In your application, mention any strategies you use to stay on top of tasks and ensure everything is clean and safe for our residents.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Anchor.
How to prepare for a job interview at Anchor
✨Know Your Cleaning Procedures
Familiarise yourself with common cleaning procedures and the use of equipment like carpet cleaners. Be ready to discuss your previous experience with cleaning products and how you ensure safety while using them.
✨Showcase Your Customer Service Skills
Since customer service is key in this role, think of examples where you've gone above and beyond for a customer. Highlight your interpersonal skills and how you can create a pleasant environment for residents.
✨Demonstrate Time Management Abilities
Prepare to talk about how you prioritise tasks and manage your time effectively. You might want to share specific instances where you successfully balanced multiple responsibilities while ensuring high standards of cleanliness.
✨Emphasise Your Commitment to Diversity
Anchor values diversity and inclusion, so be sure to express your understanding of these principles. Share any experiences you have that demonstrate your respect for different backgrounds and your ability to work well in diverse teams.
