- Job Title: Rented Housing Area Manager
- Location: Home based with regular travel across Peterborough, Cambridgeshire and Suffolk
- Contract Type: Fixed Term Contract to end March 2027
- Hours: 37.5 per week
- Salary: Up to £46,527 per annum pro rata
- Role Profile: https://bit.ly/45vGguN
At Anchor, we’re passionate about providing high-quality housing and support to older people across the country. We\'re looking for an inspiring and proactive Area Manager to join our team and make a real difference in the lives of our residents.
About the Role
As a Rented Area Manager, you will lead, develop, and support a housing team across a designated geographical area, ensuring exceptional operational delivery and customer satisfaction.
Key Responsibilities:
- Oversee daily operations across multiple sites, ensuring efficiency, compliance, and high service standards.
- Lead and coach teams to deliver strong performance aligned with our values and housing strategy.
- Foster excellent resident relationships, resolving issues effectively and driving satisfaction.
- Conduct safety audits, manage risk, and respond to emergencies with professionalism.
- Manage budgets and resources to achieve financial targets and goals.
- Build strong partnerships with contractors, local authorities, and community organisations.
- Monitor KPIs and performance, reporting regularly to the Operations Manager.
- Oversee contracts such as catering, cleaning, and care/support services, ensuring they meet resident needs.
What We’re Looking For
You’re a confident and dynamic leader who can manage people, processes, and partnerships with care and efficiency. You embrace change, think creatively, and thrive in a role where no two days are the same.
You’ll bring:
- Strong interpersonal and communication skills, with the ability to manage performance robustly and fairly.
- Agility in decision-making and a problem-solving mindset.
- Experience managing teams, with a focus on development and high performance.
- A flexible, resilient approach—comfortable working independently and collaboratively.
- Confidence managing sensitive information and engaging with diverse stakeholders.
- Excellent organisational and time-management abilities.
- Competence with Microsoft Office and a willingness to learn new systems.
Qualifications & Requirements:
- Educated to A-Level standard or equivalent, with a willingness to gain further qualifications if needed.
- Full UK driving license and access to a car, or ability to travel efficiently across your area by other means.
- Willingness to undertake regular training and attend external meetings/events.