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For Companies At a Glance
- Tasks: Manage properties and support residents in living independently while fostering community connections.
- Company: Join Anchor, England’s largest not-for-profit provider of care and housing for older people.
- Benefits: Enjoy competitive salary, flexible working, health discounts, and career development opportunities.
- Why this job: Make a real difference in residents' lives while building a rewarding career.
- Qualifications: Great communication skills and a passion for helping others; housing experience is a plus.
- Other info: Diverse and inclusive workplace with strong support networks and career progression.
The predicted salary is between 25000 - 32000 £ per year.
Location: Beaumont Lodge, Sunderland
Hours: 36 per week
Salary: Up to £29,000 per annum
About the role
Working with different individuals every day, a Location Manager’s job is incredibly varied, and no two days are the same. We connect with our communities in different ways and when you join the housing team, you’ll need a good balance of heart and head to manage property matters, tenancy matters and relationships with your residents.
The Location Manager role is very diverse, and involves working with departments across the organisation, so you will need to feel confident taking the lead on managing relationships with key stakeholders and partners.
You will be responsible for:
- Managing properties and supporting residents to be able to live independent lives
- Letting properties, managing rent accounts, dealing with anti-social behaviour and ensuring repairs are carried out
- Listening to residents and dealing with issues before they become a complaint. When a complaint does arise, taking ownership and investigating fully - it is important that our residents are listened to and are kept informed.
- Maintain resident trust and confidence in Anchor through effective communication, setting expectations and delivering
- Managing the location’s budget and service charge accounts ensuring residents’ homes are well maintained and repairs are completed to a high standard
- Ensuring that the location is safe, and all health and safety checks and risk assessments are carried out in accordance with policies and procedures
- Supporting residents to live independently by working with external agencies such as local authorities, care providers, social workers and medical professionals to provide support to residents with a range of needs ensuring that they are getting access to the right services.
- Connecting with residents, to encourage inclusion in social events both internally and in the wider community
Our residents are at the heart of everything we do. We believe they should be able to choose how they live in later life. We are looking for an individual who shares our values and has great relationship management and communication skills.
Ideally you will have previous housing or care experience and worked with vulnerable client groups, but that’s not as important as having the right attitude, resilience, ability to problem solve with a willingness to learn.
Celebrating diversity, celebrating you
Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.
Location Manager in Sunderland employer: Anchor
Contact Detail:
Anchor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Location Manager in Sunderland
✨Tip Number 1
Network like a pro! Get out there and connect with people in the housing sector. Attend local events, join online forums, or even reach out to current Location Managers on LinkedIn. Building relationships can open doors that you didn’t even know existed.
✨Tip Number 2
Show your passion for community! When you get the chance to chat with potential employers, share your enthusiasm for helping residents live independently. Talk about any relevant experiences you have, even if they’re not directly related to housing.
✨Tip Number 3
Prepare for interviews by researching Anchor’s values and mission. Be ready to discuss how your skills align with their commitment to providing independence and security for older people. This shows you’re not just looking for any job, but you genuinely want to be part of their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Anchor family. Keep an eye on our careers page for new opportunities!
We think you need these skills to ace Location Manager in Sunderland
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for helping others shine through. We want to see that you genuinely care about making a difference in the lives of our residents.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. We love seeing how your background aligns with the diverse responsibilities of a Location Manager.
Be Clear and Concise: Keep your writing clear and to the point. We appreciate straightforward communication, so avoid jargon and make it easy for us to understand your qualifications and motivations.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Anchor
✨Know Your Stuff
Before the interview, make sure you understand the role of a Location Manager inside out. Familiarise yourself with the responsibilities mentioned in the job description, like managing properties and supporting residents. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your People Skills
Since this role involves working closely with residents and various stakeholders, be prepared to discuss your relationship management skills. Think of examples from your past experiences where you've successfully resolved conflicts or built strong relationships. This will demonstrate your ability to connect with people, which is crucial for this job.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. For instance, how would you handle a complaint from a resident? Prepare specific examples that highlight your approach to resolving issues while maintaining trust and communication with residents.
✨Emphasise Your Willingness to Learn
While previous housing or care experience is a plus, showing your eagerness to learn and adapt is just as important. Be ready to discuss how you've tackled new challenges in the past and your commitment to personal and professional development. This will resonate well with the values of Anchor.
