At a Glance
- Tasks: Lead strategic discovery and design future services for impactful change.
- Company: Join Anchor, England's largest not-for-profit care and housing provider.
- Benefits: Supportive environment with training, development, and a focus on well-being.
- Other info: Be part of a values-driven team that prioritises accountability and respect.
- Why this job: Shape the future of care and housing while making a real difference.
- Qualifications: Experience in business design and strong stakeholder management skills required.
The predicted salary is between 50000 - 60000 £ per year.
As part of an exciting period of transformation, we are evolving our Change team and creating a number of new opportunities across the function. Our refreshed structure will bring clearer ownership, stronger collaboration and better decision-making, enabling us to deliver change more effectively for our customers and colleagues. This is a great time to join as a Business Design Partner, playing a critical role in shaping major programmes and helping define how future services and operating models work across Anchor.
Working closely with Directors, Executive Sponsors and senior stakeholders, you will lead discovery, define outcomes and design future-state services that are strategically aligned, operationally viable and focused on better outcomes for residents and colleagues.
What you will be doing:
- Lead strategic discovery and early-stage shaping across major programmes and directorates
- Design future-state service, process and operating models aligned to the Target Operating Model
- Partner with Directors and Sponsors to define scope, priorities, value and delivery options
- Facilitate workshops and translate business needs into clear requirements, user stories and acceptance criteria; and review solution designs to align
- Provide senior design assurance across governance forums to improve decision quality
- Promote integration and reuse of design assets across programmes to support joined-up change
What you will bring:
- Significant experience in business design, business analysis, service design and/or operating model design
- Proven ability to influence Directors and Executive-level stakeholders
- Strong expertise in strategic analysis, journey mapping and conceptual modelling
- Experience providing constructive challenge and assurance within governance settings
- Excellent communication and stakeholder management skills
Desirable:
- Experience in care, housing, health, local government or similar regulated sectors (this role will primarily be aligned to Care, so applicants with a care background will be prioritised)
- Knowledge of digital platforms, data flows and enterprise-wide service change
- Experience contributing to business cases, benefits definition and value articulation
- Qualifications such as BCS BA, IIBA, TOGAF, service design or UX certifications
- Familiarity with tools such as Lucid, Visio or Azure DevOps
Apply now. Click Apply to get started. Our hiring team will review your application and contact you with next steps.
Anchor is England's largest not-for-profit provider of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life. We are not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.
Our values: Every one of us can make a difference to our residents and play a part in shaping homes and services around their needs. Our Anchor values of being Accountable, Respectful, Courageous and Honest apply to us all, whether you manage colleagues as part of your role or not. Displaying our values can influence those around us to do the same. We can all be leaders at Anchor and should all be driven by the same customer ethos. Our Anchor Leadership Framework helps align these values with the skills and behaviours we demonstrate.
A rewarding environment: From health and happiness to finance and your career, we will give you all the support you need.
IT Business Design Partner in Suffolk employer: Anchor
Anchor is an exceptional employer, dedicated to transforming care and housing for older people while fostering a supportive and collaborative work environment. With a strong focus on employee development, competitive wages, and a commitment to values such as accountability and respect, Anchor empowers its staff to make a meaningful impact in the lives of residents. Joining as an IT Business Design Partner offers the unique opportunity to shape future services and operating models in a not-for-profit setting that prioritises both employee and resident well-being.
StudySmarter Expert Advice🤫
We think this is how you could land IT Business Design Partner in Suffolk
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those already working at Anchor. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for interviews by practising common questions related to business design and stakeholder management. We recommend using the STAR method to structure your answers – it really helps showcase your experience!
✨Tip Number 3
Showcase your skills with a portfolio! If you've worked on relevant projects, gather examples that highlight your expertise in service design and operating models. This can really impress during discussions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at Anchor.
We think you need these skills to ace IT Business Design Partner in Suffolk
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the IT Business Design Partner role. Highlight your experience in business design and service design, and show how your skills align with our values at Anchor.
Showcase Your Stakeholder Skills:We want to see how you’ve influenced Directors and senior stakeholders in the past. Use specific examples to demonstrate your communication and stakeholder management skills, as these are crucial for this role.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon where possible. We appreciate a well-structured application that gets straight to the point!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Anchor.
How to prepare for a job interview at Anchor
✨Know Your Stuff
Make sure you understand the key responsibilities of the IT Business Design Partner role. Familiarise yourself with business design, service design, and operating models. Brush up on your knowledge of strategic analysis and journey mapping, as these will likely come up in conversation.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your ability to influence senior stakeholders and lead discovery sessions. Think about how you've successfully defined outcomes and designed services in previous roles, especially in regulated sectors like care or housing.
✨Engage with Their Values
Anchor places a strong emphasis on their values: Accountable, Respectful, Courageous, and Honest. Be ready to discuss how you embody these values in your work. Share stories that highlight your commitment to these principles and how they align with the company culture.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the role and the organisation. Inquire about their current projects, challenges they face in change management, or how they measure success in service design. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.
