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- Tasks: Keep our spaces clean and welcoming for residents and visitors.
- Company: Join Anchor, England’s largest not-for-profit care provider.
- Benefits: Enjoy flexible working, health discounts, and a supportive environment.
- Why this job: Make a real difference in the lives of elderly residents every day.
- Qualifications: Cleaning experience and a friendly, organised approach are preferred.
- Other info: Be part of a diverse team that values respect and inclusion.
The predicted salary is between 20000 - 28000 £ per year.
Reporting into the Location Manager responsibilities will include:
- Ensuring that the location is clean, pleasant and safe for customers in either their home environment or communal areas.
- Ensuring that cleaning products are used effectively, with instructions and health and safety procedures being followed at all times.
Required knowledge & experience:
- Customer service NVQ2 would be advantageous.
- Previous cleaning experience and knowledge is desirable.
- Use of cleaning products in a safe manner.
- Knowledge of cleaning procedures including use of equipment e.g. carpet cleaners.
- Understanding of data protection and confidentiality and the safeguarding of vulnerable adults.
- Health & safety in the workplace including Control of Substances Harmful to Health (COSHH).
Required skills:
- Well organized with good time management skills.
- Strong interpersonal and empathy skills and a friendly personality.
- Able to work individually and as part of a team.
- Ability to prioritise and plan around customer needs.
Please note all applicants must already hold the legal right to work in the UK to apply for this role.
Thomas Henshaw Court in Southport is home to well trained and helpful staff with rooms for up to 43 residents. At Anchor, we pride ourselves in providing 24-hour care and specialised services for elderly people, the beauty of our grounds, the quality of our catering and our engaging activities we deliver.
Friendly, open culture
Rated Good in all areas by CQC
Free parking available on site
Anchor – a great place to work
Anchor is England’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.
We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.
A rewarding environment
From health and happiness to finance and your career, we’ll give you all the support you need.
Health & happiness
- Gym, fitness and wellbeing discounts
- Mental health support
- Flexible working options
Finance
- Pension plan – contribute between 4% and 8% and we’ll match it or better
- Quick and easy pension transfer service
- Savings and financial advice, loans, free life assurance
- Discounts on shopping, holidays, phones, technology and more
Career
- Ongoing personal and professional development programme
- Leadership Pathways online learning resources
- Career progression and promotion opportunities
Celebrating diversity, celebrating you
Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.
We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.
We are a member of Inclusive Employers, a Stonewall Diversity Champion and a signatory to the Care Leaver Covenant and HouseProud Pledge schemes.
Housekeeper in Southport employer: Anchor
Contact Detail:
Anchor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper in Southport
✨Tip Number 1
Get to know the company culture! Before your interview, check out Anchor's values and mission. This will help you connect with the interviewers and show that you're genuinely interested in being part of their friendly, open culture.
✨Tip Number 2
Practice your cleaning knowledge! Brush up on your understanding of cleaning products and procedures, especially COSHH regulations. Being able to discuss these confidently will impress your interviewers and show you're ready to keep their environment safe and pleasant.
✨Tip Number 3
Show off your interpersonal skills! During the interview, share examples of how you've worked well in a team or provided excellent customer service. This is key for a role where empathy and communication are vital.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the Anchor family. Don’t miss out on this opportunity!
We think you need these skills to ace Housekeeper in Southport
Some tips for your application 🫡
Show Your Cleaning Experience: Make sure to highlight any previous cleaning experience you have in your application. We want to see how you've used cleaning products safely and effectively, so don’t hold back on those details!
Emphasise Customer Service Skills: Since this role involves working closely with residents, it’s important to showcase your customer service skills. Share examples of how you've interacted positively with others and created a pleasant environment.
Follow the Application Instructions: When applying, be sure to follow all the instructions provided. This shows us that you can pay attention to detail, which is super important in a housekeeping role. Remember, apply through our website for the best chance!
Be Yourself!: We love a friendly personality! Let your true self shine through in your application. Share your passion for creating clean and safe spaces, and how you can contribute to our welcoming culture at Anchor.
How to prepare for a job interview at Anchor
✨Know Your Cleaning Procedures
Familiarise yourself with common cleaning procedures and the use of equipment like carpet cleaners. Be ready to discuss your previous experience with cleaning products and how you ensure safety while using them.
✨Showcase Your Customer Service Skills
Since customer service is key in this role, think of examples where you've gone above and beyond for customers. Highlight your interpersonal skills and how you can create a pleasant environment for residents.
✨Demonstrate Time Management Abilities
Prepare to talk about how you prioritise tasks and manage your time effectively. You might want to share specific instances where you successfully balanced multiple responsibilities while ensuring high standards of cleanliness.
✨Emphasise Your Commitment to Diversity
Anchor values diversity and inclusion, so be sure to express your understanding of these principles. Share any experiences you have that demonstrate your respect for different backgrounds and your ability to work well in diverse teams.
