At a Glance
- Tasks: Lead strategic discovery and design future services for impactful change.
- Company: Anchor, England's largest not-for-profit care and housing provider.
- Benefits: Flexible working, health support, career development, and discounts on various services.
- Other info: Join a diverse team committed to inclusion and personal growth.
- Why this job: Shape the future of care and housing while making a real difference in people's lives.
- Qualifications: Experience in business design and strong stakeholder management skills required.
The predicted salary is between 50000 - 60000 € per year.
As part of an exciting period of transformation, we are evolving our Change team and creating a number of new opportunities across the function. Our refreshed structure will bring clearer ownership, stronger collaboration and better decision-making, enabling us to deliver change more effectively for our customers and colleagues. This is a great time to join as a Business Design Partner, playing a critical role in shaping major programmes and helping define how future services and operating models work across Anchor.
Working closely with Directors, Executive Sponsors and senior stakeholders, you will lead discovery, define outcomes and design future-state services that are strategically aligned, operationally viable and focused on better outcomes for residents and colleagues.
What you will be doing:
- Lead strategic discovery and early-stage shaping across major programmes and directorates.
- Design future-state service, process and operating models aligned to the Target Operating Model.
- Partner with Directors and Sponsors to define scope, priorities, value and delivery options.
- Facilitate workshops and translate business needs into clear requirements, user stories and acceptance criteria; and review solution designs to align.
- Provide senior design assurance across governance forums to improve decision quality.
- Promote integration and reuse of design assets across programmes to support joined-up change.
What you will bring:
- Significant experience in business design, business analysis, service design and/or operating model design.
- Proven ability to influence Directors and Executive-level stakeholders.
- Strong expertise in strategic analysis, journey mapping and conceptual modelling.
- Experience providing constructive challenge and assurance within governance settings.
- Excellent communication and stakeholder management skills.
Desirable:
- Experience in care, housing, health, local government or similar regulated sectors (this role will primarily be aligned to Care, so applicants with a care background will be prioritised).
- Knowledge of digital platforms, data flows and enterprise-wide service change.
- Experience contributing to business cases, benefits definition and value articulation.
- Qualifications such as BCS BA, IIBA, TOGAF, service design or UX certifications.
- Familiarity with tools such as Lucid, Visio or Azure DevOps.
Anchor is England's largest not-for-profit provider of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life. We are not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.
Our values: Every one of us can make a difference to our residents and play a part in shaping homes and services around their needs. Our Anchor values of being Accountable, Respectful, Courageous and Honest apply to us all, whether you manage colleagues as part of your role or not. Displaying our values can influence those around us to do the same. We can all be leaders at Anchor and should all be driven by the same customer ethos.
A rewarding environment: From health and happiness to finance and your career, we will give you all the support you need.
- Health & happiness: Gym, fitness and wellbeing discounts, mental health support, flexible working options, access to online GP appointments.
- Finance: Pension plan - contribute between 4% and 8% and we will match it or better, quick and easy pension transfer service, savings and financial advice, loans, free life assurance, discounts on shopping, holidays, phones, technology and more, free Blue Light Card.
- Career: Ongoing personal and professional development programme, Leadership Pathways online learning resources, career progression and promotion opportunities.
Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other. We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others. We are a Gold Standard Inclusive Employer, a Stonewall Diversity Champion, Menopause Friendly and a signatory to the Care Leaver Covenant, HouseProud Pledge and Age Friendly Employer Pledge schemes.
IT Business Design Partner in Slough employer: Anchor
Anchor is an exceptional employer, dedicated to transforming care and housing for older people while investing in the well-being of its employees. With a strong focus on personal and professional development, flexible working options, and a commitment to diversity and inclusion, Anchor fosters a collaborative and supportive work culture that empowers its staff to make a meaningful impact. Joining as an IT Business Design Partner offers the unique opportunity to shape future services in a not-for-profit environment that prioritises better outcomes for both residents and colleagues.
StudySmarter Expert Advice🤫
We think this is how you could land IT Business Design Partner in Slough
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at Anchor or similar organisations. A friendly chat can lead to insider info about the role and even a referral!
✨Tip Number 2
Prepare for interviews by researching Anchor's values and recent projects. Show us how your experience aligns with our mission to transform housing and care. Tailor your examples to highlight your strategic analysis and stakeholder management skills.
✨Tip Number 3
Practice your communication skills! You’ll need to influence Directors and senior stakeholders, so being clear and confident is key. Try mock interviews with friends or use online resources to sharpen your pitch.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Anchor.
We think you need these skills to ace IT Business Design Partner in Slough
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the IT Business Design Partner role. Highlight your experience in business design and service design, and show how your skills align with our mission at Anchor.
Showcase Your Stakeholder Skills:Since you'll be working closely with Directors and senior stakeholders, it's crucial to demonstrate your communication and stakeholder management skills. Share examples of how you've influenced decision-making in previous roles.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make your achievements stand out, and ensure your user stories and requirements are easy to understand.
Apply Through Our Website:We encourage you to apply directly through our website. This way, your application will go straight to our hiring team, and you'll be one step closer to joining us in transforming care and housing for older people.
How to prepare for a job interview at Anchor
✨Know Your Business Design Basics
Make sure you brush up on your business design, analysis, and service design knowledge. Familiarise yourself with the key concepts and frameworks that are relevant to the role, especially those related to operating models and strategic analysis. This will help you speak confidently about how you can contribute to shaping future services.
✨Engage with Stakeholders
Since you'll be working closely with Directors and Executive Sponsors, practice how to effectively communicate and influence at a senior level. Prepare examples of how you've successfully engaged stakeholders in the past, and think about how you can apply those experiences to the challenges at Anchor.
✨Prepare for Workshops
Workshops will be a big part of your role, so think about how you can facilitate discussions and translate business needs into clear requirements. Consider preparing a mock workshop scenario to demonstrate your facilitation skills and how you can drive collaborative outcomes.
✨Showcase Your Values
Anchor values accountability, respect, courage, and honesty. Be ready to share examples from your past experiences that reflect these values. This will not only show that you align with their ethos but also highlight your potential as a leader within the organisation.
