At a Glance
- Tasks: Guide customers through their home-buying journey with empathy and care.
- Company: Join Anchor, England’s largest not-for-profit provider of care and housing for older people.
- Benefits: Enjoy competitive salary, flexible working, health discounts, and career development opportunities.
- Other info: Dynamic role with opportunities for personal growth and meaningful impact.
- Why this job: Make a real difference in people's lives while achieving your sales targets.
- Qualifications: Sales experience, strong communication skills, and a passion for helping others.
Location: Regional role (London and Essex) with travel across development sites as required
Contract: Full-time | Permanent
Salary: Circa £30,000 + commission
We’re looking for a proactive and driven Sales and Marketing Consultant to support the success of our outright sale and shared ownership homes for the over 55s. This is more than a sales role; it’s about guiding customers through an important life transition with empathy, confidence and care. You’ll take ownership of the full customer journey, building trust, understanding individual needs and providing the support and momentum customers need to make life changing decisions. With a hands on, results focused approach, you’ll nurture leads, deliver a high quality personalised experience and work towards achieving and exceeding sales targets.
What you’ll do:
- Manage enquiries and guide customers through the full sales journey
- Build strong relationships, taking time to understand individual needs and circumstances
- Deliver reservations in line with sales targets
- Support development launches, events and open days
- Maintain marketing suites and show homes to a high standard
- Work closely with Sales Managers and marketing teams to drive demand
- Keep accurate records and manage activity through our CRM systems
- Monitor local market activity and contribute to improving the customer offer
What you’ll bring:
- Experience in a sales role, ideally within property or a customer-focused environment
- A people-first approach, with strong empathy and the ability to build trust and rapport
- Confidence working towards targets while maintaining a high standard of customer care
- Patience and the ability to support customers through longer decision-making journeys
- Strong organisation skills and attention to detail, with confidence using systems
- Excellent communication skills, both written and verbal
- Shared ownership or experience working with older customers is desirable
Anchor – a great place to work
Anchor is England’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life. We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.
Our values
Every one of us can make a difference to our residents and play a part in shaping homes and services around their needs. Our Anchor values of being Accountable, Respectful, Courageous and Honest apply to us all, whether you manage colleagues as part of your role or not.
A rewarding environment
From health and happiness to finance and your career, we’ll give you all the support you need.
Health & happiness:
- Gym, fitness and wellbeing discounts
- Mental health support
- Flexible working options
- Access to online GP appointments
Finance:
- Pension plan – contribute between 4% and 8% and we’ll match it or better
- Quick and easy pension transfer service
- Savings and financial advice, loans, free life assurance
- Discounts on shopping, holidays, phones, technology and more
- Free Blue Light Card
Career:
- Ongoing personal and professional development programme
- Leadership Pathways online learning resources
- Career progression and promotion opportunities
Join us and play a meaningful role in helping people find not just a home, but a lifestyle that works for them. Please note: We’ll be reviewing applications as they come in and may close the advert early if we receive a high volume of suitable applications.
Sales Consultant employer: Anchor
Anchor is an exceptional employer, dedicated to transforming housing and care for older people while prioritising the well-being of both residents and staff. With a strong focus on personal and professional development, employees benefit from comprehensive training programmes, flexible working options, and a supportive work culture that values accountability, respect, courage, and honesty. Working in London and Essex, you'll not only enjoy competitive compensation but also contribute to meaningful life transitions for customers, making a real difference in their lives.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections in the property and sales sectors. Attend local events or meetups where you can chat with potential employers or colleagues. Remember, it’s all about building relationships and showing your genuine interest in helping others.
✨Tip Number 2
Practice your pitch! You’ll want to be able to confidently explain how your experience aligns with the role of a Sales Consultant. Focus on your people-first approach and how you’ve successfully guided customers through important decisions in the past.
✨Tip Number 3
Show up prepared! If you land an interview, do your homework on the company and its values. Be ready to discuss how you embody their principles of being Accountable, Respectful, Courageous, and Honest in your work.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Anchor and making a difference in the lives of older people.
We think you need these skills to ace Sales Consultant
Some tips for your application 🫡
Show Your Passion for People:When writing your application, let your genuine passion for helping others shine through. We want to see how you can connect with customers and guide them through important life transitions with empathy and care.
Highlight Relevant Experience:Make sure to showcase any previous sales experience, especially in property or customer-focused roles. We’re looking for someone who understands the importance of building trust and rapport with clients, so share those stories!
Be Results-Oriented:We love a self-starter! In your application, mention specific targets you've achieved in past roles. This shows us that you’re not just about making sales, but also about delivering a high-quality personalised experience.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Anchor
✨Know Your Customer Journey
Familiarise yourself with the full sales journey that customers go through, especially for those over 55. Understand their needs and concerns, and be ready to discuss how you would guide them through this important transition with empathy and care.
✨Showcase Your People Skills
Prepare examples of how you've built trust and rapport with customers in previous roles. Highlight your ability to listen actively and respond to individual needs, as this is crucial for a role focused on customer care and support.
✨Demonstrate Results-Driven Mindset
Be ready to talk about your past sales achievements and how you’ve met or exceeded targets. Use specific metrics or examples to illustrate your success, showing that you can deliver results while maintaining high standards of customer service.
✨Research the Company and Its Values
Dive into Anchor's mission and values before the interview. Be prepared to discuss how your personal values align with theirs, particularly around accountability, respect, courage, and honesty, as these will resonate well with the interviewers.
