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- Tasks: Lead a team to ensure a clean, safe, and welcoming environment for residents.
- Company: Join Anchor, England’s largest not-for-profit provider of care and housing for older people.
- Benefits: Enjoy flexible working, health discounts, and a supportive pension plan.
- Why this job: Make a real difference in people's lives while developing your career in a rewarding environment.
- Qualifications: Previous cleaning experience and strong interpersonal skills are desired.
- Other info: Be part of a diverse team that celebrates inclusion and empowers all members.
The predicted salary is between 24000 - 36000 £ per year.
Reporting into the Home Manager, responsibilities will include:
- Ensuring that the location is clean, pleasant and safe for customers in either their home environment or communal areas.
- Ensuring that cleaning products are used effectively, with instructions and health and safety procedures being followed at all times.
Desired knowledge & experience:
- Previous cleaning experience and knowledge is desirable.
- Use of cleaning products in a safe manner.
- Knowledge of cleaning procedures including use of equipment e.g. carpet cleaners.
- Understanding of data protection and confidentiality and the safeguarding of vulnerable adults.
- Health & safety in the workplace including Control of Substances Harmful to Health (COSHH).
Desired:
- Well organized with good time management skills.
- Strong interpersonal and empathy skills and a friendly personality.
- Able to work individually and as part of a team.
- Ability to prioritise and plan around customer needs.
Please note all applicants must already hold the legal right to work in the UK.
Anchor is England’s largest not-for-profit provider of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.
We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.
A rewarding environment includes:
- Health & happiness: Gym, fitness and wellbeing discounts, mental health support, flexible working options.
- Finance: Pension plan – contribute between 4% and 8% and we’ll match it or better, quick and easy pension transfer service, savings and financial advice, loans, free life assurance, discounts on shopping, holidays, phones, technology and more.
- Career: Ongoing personal and professional development programme, leadership pathways online learning resources, career progression and promotion opportunities.
Celebrating diversity, celebrating you:
Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.
We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.
We are a member of Inclusive Employers, a Stonewall Diversity Champion and a signatory to the Care Leaver Covenant and HouseProud Pledge schemes.
Head Housekeeper in Northampton employer: Anchor
Contact Detail:
Anchor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Housekeeper in Northampton
✨Tip Number 1
Get to know the company culture! Before your interview, check out Anchor's values and mission. This will help you align your answers with what they care about, showing that you're not just a fit for the role, but for the team too.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to cleaning procedures and health & safety. We want you to feel confident discussing your experience and how it relates to the Head Housekeeper role.
✨Tip Number 3
Show off your interpersonal skills! During the interview, share examples of how you've worked well in a team or supported vulnerable individuals. This will highlight your empathy and ability to prioritise customer needs.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the role or the team dynamics. This shows your genuine interest and helps you figure out if Anchor is the right place for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Head Housekeeper in Northampton
Some tips for your application 🫡
Show Your Cleaning Experience: Make sure to highlight any previous cleaning experience you have in your application. We want to see how you've used cleaning products safely and effectively, so don’t hold back on those details!
Demonstrate Your Organisational Skills: Being well-organised is key for the Head Housekeeper role. Share examples of how you've managed your time and prioritised tasks in past jobs. This will show us you're ready to keep everything running smoothly!
Emphasise Your Interpersonal Skills: Since this role involves working with customers and team members, let your friendly personality shine through! Talk about your empathy skills and how you’ve built relationships in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Anchor!
How to prepare for a job interview at Anchor
✨Know Your Cleaning Procedures
Familiarise yourself with the specific cleaning procedures and products mentioned in the job description. Be ready to discuss your previous experience with cleaning equipment, like carpet cleaners, and how you ensure safety while using cleaning products.
✨Showcase Your Organisational Skills
Prepare examples that highlight your time management and organisational skills. Think of situations where you successfully prioritised tasks to meet customer needs, especially in a home or communal setting.
✨Emphasise Interpersonal Skills
Since this role requires strong interpersonal skills, be prepared to share experiences where you've demonstrated empathy and friendliness. Consider how you can connect with both customers and team members to create a pleasant environment.
✨Understand Health & Safety Regulations
Brush up on health and safety regulations, particularly COSHH. Be ready to explain how you ensure compliance in your cleaning practices and how you handle potentially harmful substances safely.
