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For Companies At a Glance
- Tasks: Manage properties and support residents to live independently while fostering community connections.
- Company: Join Anchor, the UK's largest not-for-profit provider of housing for older people.
- Benefits: Enjoy flexible working, health discounts, pension plans, and career development opportunities.
- Why this job: Make a real difference in people's lives while building a rewarding career.
- Qualifications: Great communication skills and a passion for helping others; experience is a plus but not essential.
- Other info: Diverse and inclusive workplace with strong support networks and career progression.
The predicted salary is between 17400 - 34800 £ per year.
Location: Alfred Court, Bourne End
Hours: 25 per week
Salary: Up to £29,000 per annum, pro rata
Contract: 12 Month Fixed Term
About the role:
Working with different individuals every day, a Location Manager’s job is incredibly varied, and no two days are the same. We connect with our communities in different ways and when you join the housing team, you’ll need a good balance of heart and head to manage property matters, tenancy matters and relationships with your residents.
The Location Manager role is very diverse, and involves working with departments across the organisation, so you will need to feel confident taking the lead on managing relationships with key stakeholders and partners.
You will be responsible for:
- Managing properties and supporting residents to be able to live independent lives
- Letting properties, managing rent accounts, dealing with anti-social behaviour and ensuring repairs are carried out
- Listening to residents and dealing with issues before they become a complaint. When a complaint does arise, taking ownership and investigating fully - it is important that our residents are listened to and are kept informed.
- Maintain resident trust and confidence in Anchor through effective communication, setting expectations and delivering
- Managing the location’s budget and service charge accounts ensuring residents’ homes are well maintained and repairs are completed to a high standard
- Ensuring that the location is safe, and all health and safety checks and risk assessments are carried out in accordance with policies and procedures
- Supporting residents to live independently by working with external agencies such as local authorities, care providers, social workers and medical professionals to provide support to residents with a range of needs ensuring that they are getting access to the right services.
- Connecting with residents, to encourage inclusion in social events both internally and in the wider community
Our residents are at the heart of everything we do. We believe they should be able to choose how they live in later life. We are looking for an individual who shares our values and has great relationship management and communication skills.
Ideally you will have previous housing or care experience and worked with vulnerable client groups, but that’s not as important as having the right attitude, resilience, ability to problem solve with a willingness to learn.
Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.
Location Manager in Newcastle upon Tyne employer: Anchor
Contact Detail:
Anchor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Location Manager in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Get out there and connect with people in the housing sector. Attend local events, join online forums, or even reach out to current employees at Anchor. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Show your passion for community! When you get the chance to chat with potential employers, share your thoughts on how to improve resident engagement and support. They want to see that you care about making a difference in people's lives.
✨Tip Number 3
Prepare for those tricky interview questions! Think about scenarios where you've managed relationships or solved problems in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers and impress the interviewers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and resources to help you land that Location Manager role. Don’t miss out!
We think you need these skills to ace Location Manager in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for helping others shine through. We want to see that you genuinely care about making a difference in the lives of our residents.
Tailor Your Experience: Make sure to highlight any relevant experience you have in housing or care. Even if it’s not directly related, show us how your skills can transfer to this role. We love seeing how you connect the dots!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key points stand out. This helps us get to know you better!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our values there.
How to prepare for a job interview at Anchor
✨Know Your Community
Before the interview, take some time to research the community around Alfred Court. Understanding the demographics, local services, and any recent developments will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Relationship Skills
As a Location Manager, building relationships is key. Prepare examples from your past experiences where you've successfully managed relationships with residents or stakeholders. Highlight your communication skills and how you’ve resolved conflicts or complaints effectively.
✨Demonstrate Problem-Solving Abilities
Think of specific situations where you faced challenges in housing or care settings. Be ready to discuss how you approached these problems, what solutions you implemented, and the outcomes. This will illustrate your resilience and ability to think on your feet.
✨Align with Their Values
Anchor values independence and community. During the interview, express your passion for helping older people live fulfilling lives. Share your thoughts on inclusivity and how you can contribute to creating a supportive environment for residents.
