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- Tasks: Keep our home clean and safe for residents while following health and safety guidelines.
- Company: Join Anchor, England’s largest not-for-profit care provider with a focus on community.
- Benefits: Enjoy flexible hours, health discounts, and career development opportunities.
- Other info: Be part of a diverse team that values respect and inclusion.
- Why this job: Make a real difference in the lives of elderly residents while working in a supportive environment.
- Qualifications: Previous cleaning experience and customer service skills are a plus.
The predicted salary is between 10 - 13 £ per hour.
20 hours per week, 8 am - 1 pm, 4 days a week. Reporting into the Location Manager responsibilities will include:
- Ensuring that the location is clean, pleasant and safe for customers in either their home environment or communal areas.
- Ensuring that cleaning products are used effectively, with instructions and health and safety procedures being followed at all times.
Required knowledge & experience:
- Customer service NVQ2 would be advantageous.
- Previous cleaning experience and knowledge is desirable.
- Use of cleaning products in a safe manner.
- Knowledge of cleaning procedures including use of equipment e.g. carpet cleaners.
- Understanding of data protection and confidentiality and the safeguarding of vulnerable adults.
- Health & safety in the workplace including Control of Substances Harmful to Health (COSHH).
Required skills:
- Well organized with good time management skills.
- Strong interpersonal and empathy skills and a friendly personality.
- Able to work individually and as part of a team.
- Ability to prioritise and plan around customer needs.
Please note all applicants must already hold the legal right to work in the UK to apply for this role.
Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.
Housekeeper - Eric Morecambe House Morecambe employer: Anchor
Contact Detail:
Anchor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper - Eric Morecambe House Morecambe
✨Tip Number 1
Get to know the company culture! Before your interview, check out Anchor's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous cleaning experience and customer service skills can benefit the residents at Eric Morecambe House.
✨Tip Number 3
Dress the part! Even though it's a housekeeping role, looking smart and presentable shows that you take the opportunity seriously. Plus, it sets a positive tone for your interview!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Housekeeper - Eric Morecambe House Morecambe
Some tips for your application 🫡
Show Your Cleaning Experience: When you're writing your application, make sure to highlight any previous cleaning experience you have. We want to see how you've used cleaning products safely and followed health and safety procedures in the past.
Emphasise Customer Service Skills: Since this role involves working closely with residents, it's important to showcase your customer service skills. Share examples of how you've interacted with people in a friendly and empathetic manner.
Be Organised and Timely: We value good time management, so mention any experiences where you've had to prioritise tasks or manage your time effectively. This will show us that you can handle the responsibilities of the role.
Apply Through Our Website: Don't forget to apply through our website! It's the best way for us to receive your application and ensures you get all the latest updates about the position.
How to prepare for a job interview at Anchor
✨Know Your Cleaning Procedures
Make sure you brush up on your knowledge of cleaning procedures and equipment, especially carpet cleaners. Be ready to discuss how you've used cleaning products safely in the past, as this will show your understanding of health and safety protocols.
✨Showcase Your Customer Service Skills
Since customer service is key in this role, think of examples where you've gone above and beyond for customers. Highlight your interpersonal skills and empathy during the interview to demonstrate that you can create a pleasant environment for residents.
✨Demonstrate Time Management
With a set schedule of 20 hours per week, it's important to show that you can manage your time effectively. Prepare to discuss how you prioritise tasks and plan your day to ensure all areas are cleaned thoroughly and efficiently.
✨Embrace Diversity and Inclusion
Anchor values diversity, so be prepared to talk about how you respect and celebrate differences in the workplace. Share any experiences you have working with diverse groups or how you’ve contributed to an inclusive environment.