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- Tasks: Manage relationships, ensure safety, and promote community engagement at two locations.
- Company: Anchor is the UK's largest not-for-profit housing provider for older people, dedicated to enhancing lives.
- Benefits: Enjoy flexible working, health discounts, pension plans, and ongoing personal development opportunities.
- Why this job: Make a real impact in residents' lives while working in a supportive and inclusive environment.
- Qualifications: No prior housing experience needed; just bring your positive attitude and willingness to learn.
- Other info: Join a diverse team committed to celebrating inclusion and empowering every resident.
The predicted salary is between 17400 - 34800 £ per year.
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Location Manager
Location:Berry Court, Hook & Barton\’s Court, Odiham
Hours: 27 hours per week across 2 location – 22 hour per week at Berry Court, Hook & 5 hours per week at Barton\’s Court, Odiham
Salary: Up to £29,000 per annum pro rata
About the role
Working with different individuals every day, a LocationManager’s job is incredibly varied, and no two days are the same. We connect with our communities in a variety of ways and when you join the housing team, you’ll need a good balance of heart and head to manage property matters and relationships with your residents.
The LocationManager is pivotal to the success, safety and smooth running of a location and you will need to feel confident taking the lead on managing relationships with key internal and external partners and stakeholders
You’ll be responsible for:
- Ensuring that the location is safe, and all health and safety checks and risk assessments are carried out in accordance with policies and procedures
- Managing any communal areas (for example: lounge, guest room, kitchen) and working with residents to enable them to love living in later life
- Partnering with our property colleagues and contractors to ensure residents’ homes are well maintained and repairs are completed to a high standard.
- Managing the location’s budget and service charge accounts
- Connecting with residents, signposting them to access health and social services
- Promote inclusion in social events both internally and in the wider community and encourage residents to engage with Anchor through the resident involvement initiatives to ensure they have a voice.
- Building resident confidence by ensuring our residents views are acted upon, managing expectations, and delivering on our commitments
- Resolve all complaints within service level agreement, ensuring the customer is kept informed throughout
To view a full job description for this role, please copy and paste the link below:
Life’s too short to be in the wrong job.
A career with Anchor housing is all about providing older people with independence and security within a thriving community. We offer properties at over 1,500 locations across the country and manage 54,000 homes for the over-55s.
At the heart of every Anchor housing community are great people making sure that everything runs smoothly. Our ambition is to create homes where everyone can love living in later life. If you share that passion and commitment, Anchor is the best place to build your career.
Are you the one?
Our residents are at the heart of everything we do. We believe they should be able to choose how they live in later life. We are looking for an individual who shares our values and has great relationship management and communication skills.
It’s not important to have previous housing experience or worked with a vulnerable client group, having the right attitude, resilience, ability to problem solve with a willingness to learn will be key to success in this role.
Anchor – a great place to work
Anchor is England’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.
We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.
A rewarding environment
From health and happiness to finance and your career, we’ll give you all the support you need.
Health & happiness
- Gym, fitness and wellbeing discounts
- Mental health support
- Flexible working options
Finance
- Pension plan – contribute between 4% and 8% and we’ll match it or better
- Quick and easy pension transfer service
- Savings and financial advice, loans, free life assurance
- Discounts on shopping, holidays, phones, technology and more
- Ongoing personal and professional development programme
- Leadership Pathways online learning resources
- Career progression and promotion opportunities
To see our full range of benefits, check out our dedicated Please follow the link or copy and paste
Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.
We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.
We are a member of Inclusive Employers, a Stonewall Diversity Champion, Menopause Friendly and a signatory to the Care Leaver Covenant, HouseProud Pledge and Age Friendly Employer Pledge schemes.
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Location Manager employer: Anchor
Contact Detail:
Anchor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Location Manager
✨Tip Number 1
Familiarise yourself with the local community and its needs. As a Location Manager, you'll be working closely with residents and stakeholders, so understanding their concerns and preferences will help you build strong relationships.
✨Tip Number 2
Showcase your problem-solving skills during any informal discussions or networking opportunities. Highlighting your ability to handle challenges effectively can set you apart from other candidates.
✨Tip Number 3
Engage with current employees or residents at Anchor if possible. This will give you insights into the company culture and expectations, which you can leverage in conversations during the interview process.
✨Tip Number 4
Demonstrate your commitment to inclusivity and community engagement. Share examples of how you've previously fostered participation or addressed diverse needs, as this aligns with Anchor's values.
We think you need these skills to ace Location Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Location Manager. Highlight your ability to manage relationships, handle budgets, and ensure safety in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your relationship management and communication skills, as well as any relevant experience in community engagement or property management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for working with older people and your commitment to creating a thriving community. Use specific examples from your past experiences to demonstrate how you embody the values of Anchor.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are clear and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at Anchor
✨Show Your Passion for Community Engagement
As a Location Manager, your role revolves around connecting with residents and the community. Be prepared to share examples of how you've successfully engaged with diverse groups in the past, demonstrating your commitment to fostering a vibrant community.
✨Highlight Your Problem-Solving Skills
The job requires resilience and the ability to manage complaints effectively. Think of specific instances where you've resolved conflicts or addressed issues, showcasing your problem-solving abilities and how you kept stakeholders informed throughout the process.
✨Demonstrate Your Understanding of Health and Safety
Since ensuring safety is a key responsibility, brush up on relevant health and safety regulations. Be ready to discuss how you would approach risk assessments and ensure compliance with policies, showing that you take this aspect seriously.
✨Emphasise Your Relationship Management Skills
Building strong relationships with residents and partners is crucial. Prepare to talk about your communication style and provide examples of how you've built trust and rapport in previous roles, highlighting your ability to listen and act on feedback.
