At a Glance
- Tasks: Manage housing services, support residents, and ensure a safe living environment.
- Company: Join a dedicated team at Hanover Court & Florence Court in Hull.
- Benefits: Competitive salary, full training, and opportunities for career growth.
- Other info: Flexible 20-hour work week with a supportive team atmosphere.
- Why this job: Make a real difference in residents' lives while developing your skills.
- Qualifications: Strong communication skills and some admin experience preferred.
The predicted salary is between 28250 - 28250 £ per year.
Housing Services Administrator
Contract
20 hours per week |2 Year Fixed Term Contract
Are you organised, detail-oriented, and passionate about creating a safe and supportive living environment?
We’re on the hunt for a Housing Services Administrator to help us deliver housing management services at Hanover Court & Florence Court, Hull.
Key responsibilities
- Welcoming and communicating with residents, scheduling meetings, managing post, and keeping the office running smoothly.
- Handling financial records, assisting with debt management, and ensuring everything stays on track.
- Supporting health & safety by conducting inspections, addressing risks, and keeping the place hazard-free.
- Helping to carry out compliance audits and checks and making sure all our properties meet regulations.
- Supporting to tackle complaints, resolving issues, and keeping communication flowing with contractors and residents.
- Coordinating void property inspections and repairs to ensure quick turnarounds for new residents.
You’re someone who
- Loves working with people and can adapt to different communication styles.
- Is confident, proactive, and has excellent problem-solving skills.
- Thrives in an organised environment, managing workloads and deadlines like a pro.
- Works well independently and as part of a team.
- Has some admin or support experience and enjoys delivering great customer service.
What We’re Offering
- Full training and support to set you up for success.
- A chance to contribute to a high-quality housing service that makes a difference for residents.
- Opportunities to grow, including stepping up to deputise for your manager when needed.
Housing Services Administrator employer: Anchor
Anchor is an exceptional employer that prioritises the voices of residents and fosters a collaborative work culture. With a strong commitment to employee growth, we offer opportunities for professional development and meaningful engagement in service improvement initiatives. Located in a vibrant community, our team enjoys a supportive environment where innovative ideas are valued and impactful change is made.
