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For Companies At a Glance
- Tasks: Welcome residents, manage communications, and keep the office running smoothly.
- Company: Join a supportive team at Hampshire Lakes, Yateley.
- Benefits: Up to £26,000 per annum, flexible hours, and full training provided.
- Why this job: Make a real difference in residents' lives while developing your skills.
- Qualifications: Admin experience and a passion for customer service are essential.
- Other info: Great opportunities for career growth and teamwork.
The predicted salary is between 20800 - 26000 £ per year.
Overview
Housing Services Administrator
Up to £26,000 per annum pro rata
Permanent
30 hours per week
Shift Pattern 1 week – 8.00am – 14.00pm & 2nd week – 14.00pm – 20.00pm
Responsibilities
- Welcoming and communicating with residents, scheduling meetings, managing post, and keeping the office running smoothly.
- Handling financial records, assisting with debt management, and ensuring everything stays on track.
- Supporting to tackle complaints, resolving issues, and keeping communication flowing with contractors and residents.
Qualifications
- You’re someone who loves working with people and can adapt to different communication styles.
- Is confident, proactive, and has excellent problem-solving skills.
- Thrives in an organised environment, managing workloads and deadlines like a pro.
- Works well independently and as part of a team.
- Has some admin or support experience and enjoys delivering great customer service.
What We’re Offering
- Full training and support to set you up for success.
- A chance to contribute to a high-quality housing service that makes a difference for residents.
- Opportunities to grow, including stepping up to deputise for your manager when needed.
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Housing Services Administrator employer: Anchor
Contact Detail:
Anchor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Services Administrator
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Hampshire Lakes. Understanding their values and how they operate will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your communication skills! Since the role involves a lot of interaction with residents and contractors, think about examples from your past where you've successfully resolved issues or communicated effectively. This will help you shine during the interview.
✨Tip Number 3
Show off your organisational skills! Bring along a planner or a digital tool that showcases how you manage your time and tasks. This will demonstrate your proactive approach and ability to handle the workload like a pro.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep the lines of communication open and remind them of your enthusiasm for the role.
We think you need these skills to ace Housing Services Administrator
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read the job description thoroughly. We want to see that you understand what the role entails and how your skills align with our needs.
Show Off Your Organisational Skills: As a Housing Services Administrator, being organised is key! Highlight your experience in managing workloads and deadlines. We love seeing examples of how you've kept things running smoothly in previous roles.
Tailor Your Application: Don’t just send a generic application! Make sure to tailor your CV and cover letter to reflect the specific skills and experiences that match the job description. We appreciate when candidates take the time to connect their background to our needs.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of applications and ensures you’re considered for the role!
How to prepare for a job interview at Anchor
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Housing Services Administrator. Familiarise yourself with tasks like managing financial records and handling complaints. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your People Skills
Since this role involves a lot of communication with residents and contractors, be prepared to discuss your experience in customer service. Think of specific examples where you've successfully resolved issues or adapted your communication style to suit different people. This will highlight your ability to connect with others.
✨Demonstrate Your Organisational Skills
As an administrator, being organised is key. Bring up instances where you've managed multiple tasks or deadlines effectively. You could even mention tools or methods you use to stay organised, as this shows you have a proactive approach to your work.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare thoughtful questions about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
