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- Tasks: Keep our spaces clean and welcoming for residents and visitors.
- Company: Join Anchor, England's largest not-for-profit care provider for older people.
- Benefits: Enjoy flexible working, discounts, and a supportive environment focused on health and happiness.
- Why this job: Be part of a friendly team making a real difference in people's lives.
- Qualifications: Previous cleaning experience and customer service skills are a plus.
- Other info: We celebrate diversity and promote an inclusive workplace for everyone.
The predicted salary is between 20000 - 28000 £ per year.
Zero hours contract to cover annual leave and sick leave
We’re looking for a caring, reliable Housekeeper to join our dedicated team and help us provide a clean, safe, and welcoming environment for residents living with dementia. Your work will make a real difference every day, supporting comfort, wellbeing, and peace of mind for residents and their families.
What you’ll do:
- Maintain high standards of cleanliness across resident rooms, communal areas, bathrooms, and staff spaces
- Follow infection‑control and health & safety procedures
- Manage laundry, linen, and stock levels
- Report maintenance issues promptly
- Work in a calm, patient, and person‑centred way around residents
- Help create a homely, reassuring atmosphere that supports familiarity and independence
What we’re looking for:
- A warm, respectful approach to older people and those living with dementia
- Good attention to detail and pride in your work
- Ability to work independently and as part of a supportive team
Please note all applicants must already hold the legal right to work in the UK to apply for this role.
St Anne’s in Saltash is home to well trained and helpful staff with rooms for up to 33 residents. At Anchor, we pride ourselves in providing 24-hour care and specialised services for elderly people, the beauty of our grounds, the quality of our catering and our engaging activities we deliver.
- Rated Outstanding by CQC and delivers excellent person centred care
- Friendly staff team, good training programme with great development
- Intergenerational Programme with local schools creating a ‘fun’ environment to work in
Anchor – a great place to work
Anchor is England’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.
We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.
Our values
Every one of us can make a difference to our residents and play a part in shaping homes and services around their needs.
Our Anchor values of being Accountable, Respectful, Courageous and Honest apply to us all, whether you manage colleagues as part of your role or not.
Displaying our values can influence those around us to do the same. We can all be leaders at Anchor and should all be driven by the same customer ethos. Our helps align these values with the skills and behaviours we demonstrate.
A rewarding environment
From health and happiness to finance and your career, we’ll give you all the support you need.
Health & happiness
- Gym, fitness and wellbeing discounts
- Mental health support
- Flexible working options
Finance
- Pension plan – contribute between 4% and 8% and we’ll match it or better
- Quick and easy pension transfer service
- Savings and financial advice, loans, free life assurance
- Discounts on shopping, holidays, phones, technology and more
- Free Blue Light Card
- Ongoing personal and professional development programme
- Leadership Pathways online learning resources
- Career progression and promotion opportunities
To see our full range of benefits, check out our dedicated being well website Please follow the link or copy and paste
Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.
We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.
We are a Gold Standard Inclusive Employer, a Stonewall Diversity Champion, Menopause Friendly and a signatory to the Care Leaver Covenant, HouseProud Pledge and Age Friendly Employer Pledge schemes.
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Housekeeper (Bank) employer: Anchor
Contact Detail:
Anchor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper (Bank)
✨Tip Number 1
Familiarise yourself with the specific cleaning procedures and health and safety regulations mentioned in the job description, such as COSHH. This knowledge will not only help you during the interview but also demonstrate your commitment to maintaining a safe environment.
✨Tip Number 2
Highlight any previous experience you have in customer service or cleaning roles during your conversations with us. Sharing specific examples of how you've handled customer needs or maintained cleanliness can set you apart from other candidates.
✨Tip Number 3
Showcase your interpersonal skills by preparing to discuss how you work well both independently and as part of a team. We value strong communication and empathy, so think of instances where you've successfully collaborated with others or supported customers.
✨Tip Number 4
Research our company values and culture, especially our commitment to diversity and inclusion. Being able to articulate how your personal values align with ours can make a positive impression and demonstrate that you're a good fit for our team.
We think you need these skills to ace Housekeeper (Bank)
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Housekeeper position. Understand the responsibilities and required skills, such as customer service experience and knowledge of cleaning procedures.
Tailor Your CV: Customise your CV to highlight relevant experience in cleaning and customer service. Emphasise any previous roles that demonstrate your ability to maintain cleanliness and safety in environments similar to those described in the job listing.
Craft a Strong Cover Letter: Write a cover letter that showcases your interpersonal skills and empathy, which are crucial for this role. Mention specific examples from your past experiences that illustrate your ability to work both independently and as part of a team.
Highlight Relevant Qualifications: If you have any qualifications related to health and safety, such as COSHH training or customer service NVQ2, be sure to mention these in your application. This will demonstrate your commitment to maintaining a safe and pleasant environment for residents.
How to prepare for a job interview at Anchor
✨Show Your Cleaning Knowledge
Make sure to highlight any previous cleaning experience you have. Discuss specific cleaning products and procedures you are familiar with, especially those related to health and safety, like COSHH.
✨Demonstrate Customer Service Skills
Since this role involves working closely with residents, emphasise your customer service skills. Share examples of how you've provided excellent service in the past, showcasing your empathy and interpersonal abilities.
✨Be Organised and Time-Conscious
Prepare to discuss how you manage your time effectively. You might want to share strategies you use to prioritise tasks, especially in a busy environment, ensuring that customer needs are met promptly.
✨Embrace Diversity and Inclusion
Familiarise yourself with the company's commitment to diversity and inclusion. Be ready to discuss how you can contribute to a respectful and inclusive workplace, reflecting the values of the organisation.