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For Companies At a Glance
- Tasks: Keep our spaces clean and welcoming for residents and visitors.
- Company: Join Anchor, England's largest not-for-profit care provider for older people.
- Benefits: Enjoy flexible working, discounts, and a supportive environment for personal growth.
- Why this job: Be part of a fun team in a vibrant community-focused setting.
- Qualifications: Previous cleaning experience and customer service skills are a plus.
- Other info: We celebrate diversity and promote an inclusive workplace for everyone.
Overview
We are looking for a reliable, compassionate Bank Housekeeper to join our dementia care home team. As part of our bank (as‑needed) staff, you will provide essential support to ensure our residents live in a clean, safe, and comfortable environment. This role is ideal for someone who values meaningful work, enjoys creating a homely atmosphere, and can adapt to the changing needs of a care setting.
Responsibilities
- Clean resident rooms, bathrooms, and communal areas to a high standard
- Manage laundry, including washing, drying, and returning items
- Work respectfully around residents and support a calm, homely atmosphere
- Communicate effectively with the care team and report any concern
What We’re Looking For
- Housekeeping or cleaning experience
- Kindness, patience, and an understanding of dementia (or willingness to learn)
- Ability to work independently and as part of a team
- Flexibility to cover shifts as needed
If you are looking for a rewarding yet flexible job, we\’d love to hear from you.
Please note all applicants must already hold the legal right to work in the UK to apply for this role.
About Simon Marks Court and Anchor
Simon Marks Court in Lower Wortley, Leeds is home to well trained and helpful staff with rooms for up to 40 residents. At Anchor, we pride ourselves in providing 24-hour care and specialised services for elderly people, the beauty of our grounds, the quality of our catering and our engaging activities we deliver.
Benefits and Environment
- Fun and friendly team, with plenty of social events within the home
- Themed environment including pub and café within stunning grounds
- Recently refurbished. Modern, dementia friendly environment with lots of different
- Good Public transport Links from Leeds City Centre
- Development opportunities through our Apprentice schemes, providing NVQ and career progression
Anchor – a great place to work
Anchor is England’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.
We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.
Our Values
Every one of us can make a difference to our residents and play a part in shaping homes and services around their needs.
Our Anchor values of being Accountable, Respectful, Courageous and Honest apply to us all, whether you manage colleagues as part of your role or not.
Displaying our values can influence those around us to do the same. We can all be leaders at Anchor and should all be driven by the same customer ethos. Our helps align these values with the skills and behaviours we demonstrate.
A Rewarding Environment
From health and happiness to finance and your career, we’ll give you all the support you need.
Health & Happiness
- Gym, fitness and wellbeing discounts
- Mental health support
- Flexible working options
Finance
- Pension plan – contribute between 4% and 8% and we’ll match it or better
- Quick and easy pension transfer service
- Savings and financial advice, loans, free life assurance
- Discounts on shopping, holidays, phones, technology and more
- Free Blue Light Card
- Ongoing personal and professional development programme
- Leadership Pathways online learning resources
- Career progression and promotion opportunities
To see our full range of benefits, check out our dedicated being well website Please follow the link or copy and paste
Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.
We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.
We are a Gold Standard Inclusive Employer, a Stonewall Diversity Champion, Menopause Friendly and a signatory to the Care Leaver Covenant, HouseProud Pledge and Age Friendly Employer Pledge schemes.
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Housekeeper (Bank) employer: Anchor
Contact Detail:
Anchor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper (Bank)
✨Tip Number 1
Familiarise yourself with the specific cleaning procedures and health and safety regulations mentioned in the job description, such as COSHH. This knowledge will not only help you during the interview but also demonstrate your commitment to maintaining a safe environment.
✨Tip Number 2
Highlight any previous experience in customer service, especially if you have an NVQ2 qualification. Be prepared to discuss how your interpersonal skills can enhance the living experience for residents, as this is a key aspect of the role.
✨Tip Number 3
Show your enthusiasm for working in a diverse and inclusive environment. Research Anchor's values and be ready to share how you can contribute to their mission of providing outstanding care and support to all residents.
✨Tip Number 4
Prepare examples of how you've effectively managed your time and prioritised tasks in previous roles. Being well-organised is crucial for this position, so having concrete examples will help you stand out during the interview process.
We think you need these skills to ace Housekeeper (Bank)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant cleaning experience and customer service skills. Emphasise any previous roles where you demonstrated time management, organisation, and the ability to work both independently and as part of a team.
Craft a Strong Cover Letter: In your cover letter, express your passion for providing a clean and safe environment for residents. Mention your understanding of health and safety procedures, including COSHH, and how you can contribute to the well-being of the community.
Showcase Relevant Skills: Highlight specific skills that align with the job description, such as knowledge of cleaning products, interpersonal skills, and empathy. Use examples from past experiences to illustrate these skills effectively.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a housekeeping role.
How to prepare for a job interview at Anchor
✨Show Your Cleaning Knowledge
Be prepared to discuss your previous cleaning experience and knowledge of cleaning products. Highlight any specific techniques or procedures you are familiar with, especially those related to health and safety, such as COSHH.
✨Demonstrate Customer Service Skills
Since the role involves working in a customer-focused environment, be ready to share examples of how you've provided excellent customer service in the past. Emphasise your interpersonal skills and ability to empathise with others.
✨Emphasise Organisation and Time Management
The job requires good time management skills, so be sure to explain how you prioritise tasks and manage your time effectively. You could mention any tools or methods you use to stay organised.
✨Align with Company Values
Research Anchor's values, particularly around diversity and inclusion. Be prepared to discuss how you can contribute to a respectful and inclusive workplace, and share any experiences that demonstrate your commitment to these values.