At a Glance
- Tasks: Keep our spaces clean and welcoming for residents and visitors.
- Company: Join Anchor, England's largest not-for-profit care provider dedicated to transforming housing and care.
- Benefits: Enjoy flexible working, health discounts, pension plans, and ongoing personal development.
- Why this job: Make a real difference in people's lives while working in a supportive and diverse environment.
- Qualifications: Previous cleaning experience and customer service skills are a plus; must be organised and empathetic.
- Other info: We celebrate diversity and promote an inclusive workplace for all.
The predicted salary is between 20000 - 28000 £ per year.
40 hours per week.
Reporting into the Location Manager responsibilities will include:
Required knowledge & experience:
Required skills:
Anchor is proud to be an equal opportunity employer. We are proud to have an LGBT+ resident group, and also BAME, LGBT+ and Disabled colleague networks. These work closely with the organisation to celebrate diversity, address concerns, review policy and practice and empower their members. We recruit, train and promote without discrimination on the basis of race, religion, colour, sex or gender identity, sexual orientation, disability, age or other protected status. One of our values is ‘respect’, therefore we do not accept harassment or discrimination from any colleague, resident or third party.
Please note all applicants must already hold the legal right to work in the UK to apply for this role.
Wetherby Manor offers the full spectrum of 24-hour residential and dementia care, assisted living and nursing care. Our home is included in the Knight Frank luxury care homes List 2021. Located close to the centre of Wetherby, and close to the villages of Collingham and Boston Spa, Wetherby Manor is surrounded by many local attractions, including public gardens, theatres and places to drink and dine. There are also excellent transport links to the historic towns of York, Knaresborough and Harrogate.
Anchor – a great place to work
Anchor is England’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.
We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.
A rewarding environment
From health and happiness to finance and your career, we’ll give you all the support you need.
Health & happiness
Finance
Career
To see our full range of benefits, check out our dedicated
Celebrating diversity, celebrating you
Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.
We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.
We are a member of Inclusive Employers, a Stonewall Diversity Champion and a signatory to the Care Leaver Covenant and HouseProud Pledge schemes.
Housekeeper employer: Anchor
Contact Detail:
Anchor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper
✨Tip Number 1
Familiarise yourself with the specific cleaning products and equipment mentioned in the job description. Understanding how to use carpet cleaners and other tools safely will show your potential employer that you are proactive and knowledgeable.
✨Tip Number 2
Highlight your customer service skills during any interactions, as this role requires strong interpersonal abilities. Be prepared to discuss how you've successfully managed customer needs in previous roles.
✨Tip Number 3
Demonstrate your understanding of health and safety regulations, particularly COSHH. Being able to articulate how you would ensure a safe environment for both customers and staff can set you apart from other candidates.
✨Tip Number 4
Show your enthusiasm for working in a diverse environment. Mention any experiences you have had in inclusive settings or your commitment to respecting and celebrating diversity, which aligns with the values of Anchor.
We think you need these skills to ace Housekeeper
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Housekeeper. Familiarise yourself with the cleaning procedures, health and safety regulations, and customer service expectations outlined in the job description.
Tailor Your CV: Highlight your previous cleaning experience and any relevant qualifications, such as NVQ2 in customer service. Emphasise your organisational skills, time management, and ability to work both independently and as part of a team.
Craft a Strong Cover Letter: Write a personalised cover letter that showcases your empathy and interpersonal skills. Mention specific examples of how you've ensured cleanliness and safety in previous roles, and express your enthusiasm for working in a caring environment.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for a Housekeeper role.
How to prepare for a job interview at Anchor
✨Know Your Cleaning Procedures
Familiarise yourself with common cleaning procedures and the use of equipment like carpet cleaners. Be prepared to discuss your previous experience with cleaning products and how you ensure safety while using them.
✨Showcase Your Customer Service Skills
Since customer service is key in this role, think of examples where you've provided excellent service. Highlight your interpersonal skills and how you can create a pleasant environment for residents.
✨Demonstrate Time Management Abilities
Be ready to explain how you prioritise tasks and manage your time effectively. You might be asked about how you would handle multiple cleaning tasks while ensuring high standards.
✨Emphasise Empathy and Teamwork
This role requires strong empathy skills. Prepare to discuss how you work well both independently and as part of a team, especially in a care setting where understanding residents' needs is crucial.