Housekeeper

Housekeeper

Wetherby Full-Time 20000 - 28000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Keep our spaces clean and welcoming for residents and visitors.
  • Company: Join Anchor, England's largest not-for-profit care provider dedicated to transforming housing and care.
  • Benefits: Enjoy flexible working, health discounts, pension plans, and ongoing personal development.
  • Why this job: Make a real difference in people's lives while working in a supportive and diverse environment.
  • Qualifications: Previous cleaning experience and customer service skills are a plus; must be organised and empathetic.
  • Other info: We celebrate diversity and promote an inclusive workplace for all.

The predicted salary is between 20000 - 28000 £ per year.

40 hours per week.

Reporting into the Location Manager responsibilities will include:

  • Ensuring that the location is clean, pleasant and safe for customers in either their home environment or communal areas. Ensuring that cleaning products are used effectively, with instructions and health and safety procedures being followed at all times.
  • Required knowledge & experience:

  • Customer service NVQ2 would be advantageous.
  • Previous cleaning experience and knowledge is desirable.
  • Use of cleaning products in a safe manner.
  • Knowledge of cleaning procedures including use of equipment e.g. carpet cleaners.
  • Understanding of data protection and confidentiality and the safeguarding of vulnerable adults.
  • Health & safety in the workplace including Control of Substances Harmful to Health (COSHH).
  • Required skills:

  • Well organized with good time management skills.
  • Strong interpersonal and empathy skills and a friendly personality.
  • Able to work individually and as part of a team.
  • Ability to prioritise and plan around customer needs.
  • Anchor is proud to be an equal opportunity employer. We are proud to have an LGBT+ resident group, and also BAME, LGBT+ and Disabled colleague networks. These work closely with the organisation to celebrate diversity, address concerns, review policy and practice and empower their members. We recruit, train and promote without discrimination on the basis of race, religion, colour, sex or gender identity, sexual orientation, disability, age or other protected status. One of our values is ‘respect’, therefore we do not accept harassment or discrimination from any colleague, resident or third party.

    Please note all applicants must already hold the legal right to work in the UK to apply for this role.

    Wetherby Manor offers the full spectrum of 24-hour residential and dementia care, assisted living and nursing care. Our home is included in the Knight Frank luxury care homes List 2021. Located close to the centre of Wetherby, and close to the villages of Collingham and Boston Spa, Wetherby Manor is surrounded by many local attractions, including public gardens, theatres and places to drink and dine. There are also excellent transport links to the historic towns of York, Knaresborough and Harrogate.

    Anchor – a great place to work

    Anchor is England’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.

    We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.

    A rewarding environment

    From health and happiness to finance and your career, we’ll give you all the support you need.

    Health & happiness

  • Gym, fitness and wellbeing discounts
  • Mental health support
  • Flexible working options
  • Finance

  • Pension plan – contribute between 4% and 8% and we’ll match it or better
  • Quick and easy pension transfer service
  • Savings and financial advice, loans, free life assurance
  • Discounts on shopping, holidays, phones, technology and more
  • Career

  • Ongoing personal and professional development programme
  • Leadership Pathways online learning resources
  • Career progression and promotion opportunities
  • To see our full range of benefits, check out our dedicated

    Celebrating diversity, celebrating you

    Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.

    We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.

    We are a member of Inclusive Employers, a Stonewall Diversity Champion and a signatory to the Care Leaver Covenant and HouseProud Pledge schemes.

    Housekeeper employer: Anchor

    Anchor is an exceptional employer, dedicated to providing a supportive and inclusive work environment for all staff. With a strong focus on employee growth, we offer comprehensive training programmes, flexible working options, and a range of benefits including health and wellbeing discounts, pension plans, and career progression opportunities. Located in the charming town of Wetherby, our home is surrounded by local attractions and excellent transport links, making it a wonderful place to work while contributing to the care and happiness of our residents.
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    Contact Detail:

    Anchor Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Housekeeper

    ✨Tip Number 1

    Familiarise yourself with the specific cleaning products and equipment mentioned in the job description. Understanding how to use carpet cleaners and other tools safely will show your potential employer that you are proactive and knowledgeable.

    ✨Tip Number 2

    Highlight your customer service skills during any interactions, as this role requires strong interpersonal abilities. Be prepared to discuss how you've successfully managed customer needs in previous roles.

    ✨Tip Number 3

    Demonstrate your understanding of health and safety regulations, particularly COSHH. Being able to articulate how you would ensure a safe environment for both customers and staff can set you apart from other candidates.

    ✨Tip Number 4

    Show your enthusiasm for working in a diverse environment. Mention any experiences you have had in inclusive settings or your commitment to respecting and celebrating diversity, which aligns with the values of Anchor.

    We think you need these skills to ace Housekeeper

    Time Management
    Interpersonal Skills
    Empathy
    Attention to Detail
    Knowledge of Cleaning Procedures
    Health and Safety Awareness
    Ability to Work Independently
    Teamwork
    Customer Service Skills
    Understanding of COSHH
    Use of Cleaning Equipment
    Prioritisation Skills
    Confidentiality Awareness
    Adaptability

    Some tips for your application 🫡

    Understand the Role: Before applying, make sure you fully understand the responsibilities of a Housekeeper. Familiarise yourself with the cleaning procedures, health and safety regulations, and customer service expectations outlined in the job description.

    Tailor Your CV: Highlight your previous cleaning experience and any relevant qualifications, such as NVQ2 in customer service. Emphasise your organisational skills, time management, and ability to work both independently and as part of a team.

    Craft a Strong Cover Letter: Write a personalised cover letter that showcases your empathy and interpersonal skills. Mention specific examples of how you've ensured cleanliness and safety in previous roles, and express your enthusiasm for working in a caring environment.

    Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for a Housekeeper role.

    How to prepare for a job interview at Anchor

    ✨Know Your Cleaning Procedures

    Familiarise yourself with common cleaning procedures and the use of equipment like carpet cleaners. Be prepared to discuss your previous experience with cleaning products and how you ensure safety while using them.

    ✨Showcase Your Customer Service Skills

    Since customer service is key in this role, think of examples where you've provided excellent service. Highlight your interpersonal skills and how you can create a pleasant environment for residents.

    ✨Demonstrate Time Management Abilities

    Be ready to explain how you prioritise tasks and manage your time effectively. You might be asked about how you would handle multiple cleaning tasks while ensuring high standards.

    ✨Emphasise Empathy and Teamwork

    This role requires strong empathy skills. Prepare to discuss how you work well both independently and as part of a team, especially in a care setting where understanding residents' needs is crucial.

    Housekeeper
    Anchor
    Location: Wetherby
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    • Housekeeper

      Wetherby
      Full-Time
      20000 - 28000 £ / year (est.)
    • A

      Anchor

      50-100
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