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- Tasks: Keep our spaces clean and welcoming for residents and visitors.
- Company: Join Anchor, England's largest not-for-profit care provider dedicated to quality and compassion.
- Benefits: Enjoy flexible working, health discounts, and a supportive environment for your wellbeing.
- Why this job: Make a real difference in people's lives while developing your skills in a friendly team.
- Qualifications: Customer service experience and knowledge of cleaning procedures are preferred.
- Other info: We celebrate diversity and are committed to equal opportunities for all applicants.
The predicted salary is between 20000 - 28000 £ per year.
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Responsibilities:
- Ensuring that the location is clean, pleasant, and safe for customers in either their home environment or communal areas.
- Using cleaning products effectively, following instructions and health and safety procedures at all times.
Required knowledge & experience:
- Customer service NVQ2; previous cleaning experience and knowledge are desirable.
- Safe use of cleaning products.
- Knowledge of cleaning procedures, including use of equipment such as carpet cleaners.
- Understanding of data protection, confidentiality, and safeguarding of vulnerable adults.
- Health & safety in the workplace, including COSHH.
Required skills:
- Well organized with good time management skills.
- Strong interpersonal and empathy skills, with a friendly personality.
- Ability to work independently and as part of a team.
- Ability to prioritize and plan around customer needs.
Anchor is proud to be an equal opportunity employer. We celebrate diversity and inclusion through various colleague networks and policies, ensuring discrimination-free recruitment, training, and promotion.
Please note: All applicants must already have the legal right to work in the UK.
About Landemere, Sinfin, Derby:
Home to well-trained staff, with rooms for up to 41 residents, providing 24-hour care and specialized services for elderly people, along with engaging activities and quality amenities.
- Warm & friendly atmosphere
- Free parking and accessible public transport
- Varied activities program 7 days a week
Why work at Anchor?
As England’s largest not-for-profit care provider, we invest in our people, facilities, and quality of care, fostering a rewarding environment with support for health, happiness, and career development.
Benefits include:
- Health & wellbeing discounts, mental health support, flexible working
- Pension schemes with employer contributions, financial advice, discounts, and development programs
We promote diversity and inclusion, supporting various colleague networks and initiatives to celebrate and empower our workforce.
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Housekeeper employer: Anchor
Contact Detail:
Anchor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper
✨Tip Number 1
Familiarise yourself with the specific cleaning products and equipment mentioned in the job description. Knowing how to use carpet cleaners and other tools safely will show that you are proactive and knowledgeable, which can set you apart from other candidates.
✨Tip Number 2
Highlight your customer service skills during any interactions. Since the role requires strong interpersonal skills, be prepared to discuss how you've successfully managed customer needs in previous roles, showcasing your friendly personality and empathy.
✨Tip Number 3
Demonstrate your understanding of health and safety procedures, particularly COSHH regulations. Being able to articulate your knowledge in this area will reassure employers that you prioritise safety in your work environment.
✨Tip Number 4
Research Anchor as a company and their commitment to diversity and inclusion. Showing that you align with their values and understand their mission can make a positive impression during interviews or discussions.
We think you need these skills to ace Housekeeper
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant cleaning experience and customer service skills. Emphasise any previous roles where you demonstrated strong interpersonal skills and the ability to work independently or as part of a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for maintaining clean and safe environments. Mention your understanding of health and safety procedures, and how your skills align with the responsibilities outlined in the job description.
Highlight Relevant Qualifications: If you have an NVQ2 in customer service or any other relevant qualifications, make sure to mention these prominently in your application. This will demonstrate your commitment to professional standards in the care sector.
Showcase Your Soft Skills: In your application, highlight your time management abilities and empathy skills. Provide examples of how you've prioritised tasks in previous roles to meet customer needs effectively.
How to prepare for a job interview at Anchor
✨Show Your Cleaning Knowledge
Be prepared to discuss your previous cleaning experience and knowledge of cleaning procedures. Highlight any specific equipment you’ve used, like carpet cleaners, and demonstrate your understanding of health and safety protocols.
✨Emphasise Customer Service Skills
Since the role involves interacting with residents, showcase your strong interpersonal skills. Share examples of how you've provided excellent customer service in the past, especially in a care or communal environment.
✨Demonstrate Organisation and Time Management
Talk about how you prioritise tasks and manage your time effectively. You might want to give examples of how you’ve successfully balanced multiple responsibilities in previous roles.
✨Express Empathy and Team Spirit
Convey your ability to work both independently and as part of a team. Share experiences that highlight your empathy and friendly personality, which are crucial for creating a pleasant atmosphere for residents.
