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- Tasks: Keep our spaces clean and welcoming for residents and visitors.
- Company: Join Anchor, England’s largest not-for-profit care provider.
- Benefits: Enjoy competitive pay, flexible hours, and wellness support.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Cleaning experience and customer service skills are a plus.
- Other info: Be part of a diverse team that values inclusion and growth.
The predicted salary is between 10 - 15 £ per hour.
Location: Bishopstoke Park, Bishopstoke
Hours: You will be called at short notice to cover sickness, absence, and holidays.
Hourly Rate: £12.60 per hour
Reporting into the Location Manager responsibilities will include:
- Ensuring that the location is clean, pleasant and safe for customers in either their home environment or communal areas.
- Ensuring that cleaning products are used effectively, with instructions and health and safety procedures being followed at all times.
Required knowledge & experience:
- Customer service NVQ2 would be advantageous.
- Previous cleaning experience and knowledge is desirable.
- Use of cleaning products in a safe manner.
- Knowledge of cleaning procedures including use of equipment.
- Understanding of data protection and confidentiality and the safeguarding of vulnerable adults.
- Health & safety in the workplace including Control of Substances Harmful to Health (COSHH).
Required skills:
- Well organized with good time management skills.
- Strong interpersonal and empathy skills and a friendly personality.
- Able to work individually and as part of a team.
- Ability to prioritise and plan around customer needs.
Anchor is England’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.
We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.
Our values:
Every one of us can make a difference to our residents and play a part in shaping homes and services around their needs. Our Anchor values of being Accountable, Respectful, Courageous and Honest apply to us all, whether you manage colleagues as part of your role or not. Displaying our values can influence those around us to do the same. We can all be leaders at Anchor and should all be driven by the same customer ethos.
A rewarding environment:
- Health & happiness: Gym, fitness and wellbeing discounts, Mental health support, Flexible working options.
- Finance: Pension plan – contribute between 4% and 8% and we’ll match it or better, Quick and easy pension transfer service, Savings and financial advice, loans, free life assurance, Discounts on shopping, holidays, phones, technology and more, Free Blue Light Card.
- Career: Ongoing personal and professional development programme, Leadership Pathways online learning resources, Career progression and promotion opportunities.
Celebrating diversity, celebrating you:
Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.
We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.
We are a Gold Standard Inclusive Employer, a Stonewall Diversity Champion, Menopause Friendly and a signatory to the Care Leaver Covenant, HouseProud Pledge and Age Friendly Employer Pledge schemes.
Housekeeper (Bank) in Eastleigh employer: Anchor
Contact Detail:
Anchor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper (Bank) in Eastleigh
✨Tip Number 1
Get to know the company culture! Before your interview, check out Anchor's values and think about how you can demonstrate being Accountable, Respectful, Courageous, and Honest. This will show them you're a great fit for their team.
✨Tip Number 2
Practice your customer service skills! Since you'll be working closely with residents, think of examples where you've gone above and beyond for someone. Share these stories during your interview to highlight your interpersonal skills.
✨Tip Number 3
Be ready to talk about health and safety! Brush up on COSHH and cleaning procedures, as they'll want to know you can keep their environment safe and pleasant. Showing your knowledge here can really set you apart.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Anchor team. Don’t miss out on this opportunity!
We think you need these skills to ace Housekeeper (Bank) in Eastleigh
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Housekeeper. Use keywords from the job description to show that you understand what we're looking for.
Show Off Your Skills: Don’t forget to mention your customer service skills and any previous cleaning experience. We want to see how you can contribute to creating a clean and pleasant environment for our residents.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This will help us see your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Anchor
✨Know Your Cleaning Procedures
Familiarise yourself with common cleaning procedures and the safe use of cleaning products. Be ready to discuss your previous experience and how you’ve followed health and safety guidelines, especially COSHH regulations.
✨Showcase Your Customer Service Skills
Since customer service is key in this role, think of examples where you've gone above and beyond for customers. Highlight your interpersonal skills and how you can create a pleasant environment for residents.
✨Demonstrate Time Management Abilities
Prepare to talk about how you prioritise tasks, especially when working under pressure or at short notice. Share specific instances where you effectively managed your time to meet customer needs.
✨Emphasise Your Empathy and Teamwork
This role requires a friendly personality and the ability to work well with others. Be ready to discuss how you’ve collaborated with colleagues in the past and how you approach working with vulnerable adults.
