At a Glance
- Tasks: Lead strategic discovery and design future services for impactful change.
- Company: Join Anchor, England's largest not-for-profit care and housing provider.
- Benefits: Supportive environment with training, development, and competitive wages.
- Other info: Be part of a values-driven team focused on accountability and respect.
- Why this job: Shape the future of care and housing while making a real difference.
- Qualifications: Experience in business design and strong stakeholder management skills required.
The predicted salary is between 50000 - 65000 £ per year.
As part of an exciting period of transformation, we are evolving our Change team and creating a number of new opportunities across the function. Our refreshed structure will bring clearer ownership, stronger collaboration and better decision-making, enabling us to deliver change more effectively for our customers and colleagues. This is a great time to join as a Business Design Partner, playing a critical role in shaping major programmes and helping define how future services and operating models work across Anchor.
Working closely with Directors, Executive Sponsors and senior stakeholders, you will lead discovery, define outcomes and design future-state services that are strategically aligned, operationally viable and focused on better outcomes for residents and colleagues.
What you will be doing:
- Lead strategic discovery and early-stage shaping across major programmes and directorates.
- Design future-state service, process and operating models aligned to the Target Operating Model.
- Partner with Directors and Sponsors to define scope, priorities, value and delivery options.
- Facilitate workshops and translate business needs into clear requirements, user stories and acceptance criteria; and review solution designs to align.
- Provide senior design assurance across governance forums to improve decision quality.
- Promote integration and reuse of design assets across programmes to support joined-up change.
What you will bring:
- Significant experience in business design, business analysis, service design and/or operating model design.
- Proven ability to influence Directors and Executive-level stakeholders.
- Strong expertise in strategic analysis, journey mapping and conceptual modelling.
- Experience providing constructive challenge and assurance within governance settings.
- Excellent communication and stakeholder management skills.
Desirable:
- Experience in care, housing, health, local government or similar regulated sectors (this role will primarily be aligned to Care, so applicants with a care background will be prioritised).
- Knowledge of digital platforms, data flows and enterprise-wide service change.
- Experience contributing to business cases, benefits definition and value articulation.
- Qualifications such as BCS BA, IIBA, TOGAF, service design or UX certifications.
- Familiarity with tools such as Lucid, Visio or Azure DevOps.
Apply now. Click Apply to get started. Our hiring team will review your application and contact you with next steps.
Anchor is England's largest not-for-profit provider of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life. We are not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.
Our values: Every one of us can make a difference to our residents and play a part in shaping homes and services around their needs. Our Anchor values of being Accountable, Respectful, Courageous and Honest apply to us all, whether you manage colleagues as part of your role or not. Displaying our values can influence those around us to do the same. We can all be leaders at Anchor and should all be driven by the same customer ethos. Our Anchor Leadership Framework helps align these values with the skills and behaviours we demonstrate.
A rewarding environment: From health and happiness to finance and your career, we will give you all the support you need.
IT Business Design Partner in Devon employer: Anchor
Anchor is an exceptional employer, dedicated to transforming care and housing for older people while fostering a collaborative and supportive work culture. With a strong focus on employee development, competitive wages, and a commitment to values such as accountability and respect, Anchor provides a rewarding environment where every team member can make a meaningful impact. Joining as an IT Business Design Partner means being at the forefront of strategic change, working closely with senior stakeholders to shape future services that truly enhance the lives of residents and colleagues alike.
StudySmarter Expert Advice🤫
We think this is how you could land IT Business Design Partner in Devon
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those already working at Anchor. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for interviews by practising common questions related to business design and stakeholder management. We recommend using the STAR method to structure your answers – it really helps showcase your experience!
✨Tip Number 3
Showcase your skills with a portfolio! If you've worked on relevant projects, gather examples that highlight your expertise in service design and operating models. This will make you stand out during discussions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at Anchor.
We think you need these skills to ace IT Business Design Partner in Devon
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the IT Business Design Partner role. Highlight your experience in business design and service design, and show how your skills align with what we're looking for. This is your chance to shine!
Showcase Your Stakeholder Skills:Since you'll be working closely with Directors and senior stakeholders, it's crucial to demonstrate your communication and stakeholder management skills. Share examples of how you've influenced decision-making in previous roles to make a strong impression.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We want to see your key achievements and how they relate to the role without wading through unnecessary fluff.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen on joining our team at Anchor!
How to prepare for a job interview at Anchor
✨Know Your Stuff
Before the interview, dive deep into the job description and understand the key responsibilities. Familiarise yourself with business design, service design, and operating models. This will help you speak confidently about how your experience aligns with what they’re looking for.
✨Showcase Your Stakeholder Skills
Since this role involves working closely with Directors and senior stakeholders, prepare examples of how you've influenced decision-making in the past. Think of specific instances where your communication and stakeholder management skills made a difference.
✨Prepare for Scenario Questions
Expect questions that ask you to solve hypothetical problems or design future-state services. Practice articulating your thought process clearly, using frameworks like journey mapping or conceptual modelling to demonstrate your strategic analysis skills.
✨Emphasise Your Values
Anchor values are crucial, so be ready to discuss how you embody accountability, respect, courage, and honesty in your work. Share stories that highlight these values in action, showing how you can contribute to their mission of transforming care and housing.
