At a Glance
- Tasks: Keep our spaces clean and welcoming for residents and visitors.
- Company: Join Anchor, England's largest not-for-profit care provider.
- Benefits: Enjoy flexible working, health discounts, and a supportive environment.
- Other info: Be part of a diverse team that values respect and inclusion.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in cleaning and customer service is a plus.
The predicted salary is between 18900 - 23100 £ per year.
Reporting into the Business Manager, Location Manager or District Manager responsibilities will include:-
- Ensuring that the location is clean, pleasant and safe for customers in either their home environment or communal areas.
- Ensuring that cleaning products are used effectively, with instructions and health and safety procedures being followed at all times.
Required knowledge & experience
- Customer service NVQ2. Previous cleaning experience and knowledge is desirable.
- Use of cleaning products in a safe manner.
- Knowledge of cleaning procedures including use of equipment e. g. carpet cleaners.
- Understanding of data protection and confidentiality and the safeguarding of vulnerable adults.
- Health & safety in the workplace including Control of Substances Harmful to Health (COSHH)
Required skills
- Well organized with good time management skills.
- Strong interpersonal and empathy skills and a friendly personality.
- Able to work individually and as part of a team.
- Ability to prioritise and plan around customer needs.
Anchor is proud to be an equal opportunity employer.
We are proud to have an LGBT+ resident group, and also LGBT+ and Disabled colleague networks.
These work closely with the organisation to celebrate diversity, address concerns, review policy and practice and empower their members.
We recruit, train and promote without discrimination on the basis of race, religion, colour, sex or gender identity, sexual orientation, disability, age or other protected status.
One of our values is "respect", therefore we do not accept harassment or discrimination from any colleague, resident or third party.
Please note all applicants must already hold the legal right to work in the UK to apply for this role.
Godiva Lodge in Coventry is home to well trained and helpful staff with rooms for up to 40 residents.
At Anchor, we pride ourselves in providing 24-hour care and specialised services for elderly people, the beauty of our grounds, the quality of our catering and our engaging activities we deliver.
- GOOD CQC Rating
- The Chef Manager of the home has been a finalist in the Great British Care Awards for 3 years running with their great quality of catering and preparing meals from fresh daily
- The home has a dementia friendly environment
- Anchor - a great place to work
Anchor is England's largest not-for-profit providers of care and housing for older people.
Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.
We're not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here.
That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.
A rewarding environment
From health and happiness to finance and your career, we'll give you all the support you need.
- Health & happiness
- Gym, fitness and wellbeing discounts
- Mental health support
- Flexible working options
- Finance
- Pension plan - contribute between 4% and 8% and we'll match it or better
- Quick and easy pension transfer service
- Savings and financial advice, loans, free life assurance
- Discounts on shopping, holidays, phones, technology and more
- Career
- Ongoing personal and professional development programme
- Leadership Pathways online learning resources
- Career progression and promotion opportunities
- To see our full range of benefits, check out our dedicated
- Celebrating diversity, celebrating you
Anchor is proud to be an equal opportunity employer.
We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.
We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks.
These work to celebrate diversity, address concerns, review policy and practice and empower their members.
We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.
We are a member of Inclusive Employers, a Stonewall Diversity Champion and a signatory to the Care Leaver Covenant and House Proud Pledge schemes.
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Housekeeper in Coventry employer: Anchor
Anchor is an exceptional employer that prioritises the voices of residents and fosters a collaborative work culture. With a strong commitment to employee growth, we offer opportunities for professional development and meaningful engagement in service improvement initiatives. Located in a vibrant community, our team enjoys a supportive environment where innovative ideas are valued and impactful change is made.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper in Coventry
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Anchor. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Anchor
Don't be shy about reaching out to Anchor directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Housekeeper in Coventry
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Anchor and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Anchor
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
