At a Glance
- Tasks: Drive occupancy growth in care homes and enhance customer experiences.
- Company: Leading care provider focused on making a difference in residents' lives.
- Benefits: Generous holiday, health support, pension contributions, and discounts on essentials.
- Other info: Remote role with travel across the South of England and excellent career growth opportunities.
- Why this job: Make a real impact while helping care homes thrive and succeed.
- Qualifications: Experience in the care sector with strong coaching and relationship-building skills.
The predicted salary is between 48000 - 48000 £ per year.
Contract: 37.5 hours per week | Permanent
Location: Remote with regular travel across the South of England
Salary: £48,000 per annum + £5,800 car allowance
Are you passionate about helping care homes thrive while making a meaningful difference to residents and their families? We're looking for a Commercial Relationship Manager to provide in-home support to a portfolio of care homes across the South region, ensuring prospective residents and their families receive an outstanding experience from first enquiry through to move-in.
Working closely with Home Managers and operational teams, you'll help drive sustainable self-funded occupancy growth, strengthening Anchor’s private pay performance by providing specialist, on‑the‑ground sales training and advice.
What You’ll Do
- Drive private pay occupancy growth by improving enquiry management processes and activities across a portfolio of homes within the region.
- Support homes to maximise every enquiry and deliver an outstanding customer experience from enquiry to admission.
- Provide hands‑on support to homes requiring focused sales and admissions improvement.
- Coach and develop our colleagues to build confidence and capability in enquiry handling, tours and follow up activity.
- Embed best practice CRM management, ensuring strong sales discipline across the customer journey.
- Research and share local market insights, customer trends and competitor intelligence to support future growth.
- Monitor performance data, identify risks and opportunities and take action to improve results.
- Lead local outreach and community engagement initiatives, supporting homes to deliver events, build community partnerships, and generate referrals that increase local awareness.
What You’ll Bring
- You’ll be a commercially minded, people focused professional from the care sector, with a passion for supporting older people and their families and helping care homes deliver outstanding experiences and occupancy outcomes.
- A track record of driving growth and improving performance.
- The confidence to coach, support and influence others.
- Strong commercial awareness and analytical skills.
- Excellent communication and relationship building abilities.
- A full UK driving licence and willingness to travel regularly.
If you’re motivated by making a real difference while helping services grow and succeed, we’d love to hear from you.
Benefits
- 25 days holiday plus 8 bank holidays (buy and sell available)
- 24/7 digital GP, mental health support and virtual physio via Help@hand
- Free eye tests and flu jabs
- Pension contributions up to 10% plus free life assurance at 3x your annual salary
- Access to a 24/7 confidential advice line
- Savings on tech, travel and essentials, plus optional Health Cash & Dental Plans
Commercial Relationship Manager employer: Anchor
At Anchor, we pride ourselves on being an exceptional employer that values the well-being and professional growth of our employees. As a Commercial Relationship Manager, you will enjoy a supportive work culture that prioritises meaningful contributions to care homes across the South of England, alongside competitive benefits such as generous holiday allowances, comprehensive health support, and opportunities for personal development. Join us in making a real difference while enjoying the flexibility of remote work and regular travel, all within a company dedicated to enhancing the lives of older people and their families.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Relationship Manager
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Anchor. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Commercial Relationship Manager
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Anchor.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Anchor's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Anchor
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Anchor.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Anchor will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Anchor employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
