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- Tasks: Design and deliver engaging training for digital systems, supporting colleagues through change.
- Company: Join Anchor, the largest not-for-profit provider of housing and care for older people.
- Benefits: Enjoy a competitive salary, flexible working, and extensive personal development opportunities.
- Why this job: Make a real impact by helping others adapt to digital tools and improve their skills.
- Qualifications: Strong digital skills and experience in HR, Recruitment, or Learning preferred.
- Other info: Be part of a diverse team committed to transforming later-life care.
The predicted salary is between 32000 - 48000 £ per year.
Title: Colleague Experience Specialist Digital & Systems
Location: Remote
Hours: 37.5 per week
Salary: £40,000 per annum
Help us Drive Digital Success Join Anchor as a Digital & Systems Specialist!
It s an exciting time to join Anchor as we expand our team with several new roles, creating fresh opportunities and challenges! As our new Colleague Experience Specialist, You ll play a vital role in designing and delivering engaging training, supporting new system rollouts, and helping everyone adapt confidently to digital change. You ll be the go-to person for making sure our teams have the right skills and support to get the most from the tools we use every day.
What does it mean to be an Anchor Colleague Experience Specialist?
- Training Delivery: Lead the design and delivery of engaging training sessions face to face or virtual, that help colleagues feel confident using new and existing digital systems.
- Content Creation: Develop clear, practical guides, presentations and E-Learning materials that make learning clear and accessible.
- System Implementation: Support the rollout of new digital tools by designing tailored training plans that encourage smooth adoption and success.
- Change Support: Be a trusted guide during periods of change, offering support and sharing best practice to help colleagues embrace new technology.
- Coaching Colleagues: Provide ongoing user support and encourage Digital Champions to share knowledge and build peer support across Anchor.
- Record Keeping: Maintain accurate training records and attendance to track progress and measure impact.
Who are we looking for?
- Tech Confident: You have strong digital skills, including experience with E-Learning tools and learning management systems.
- Learning Design: You know how to create training materials that are engaging, clear and practical.
- Experienced: You ll have a background in HR, Recruitment or Learning, ideally with CIPD Level 3 underway or completed.
- Great Communication: You can transform complex technical information into clear guidance to a diverse audience.
- Collaborative & Adaptable: You enjoy working with others, are open to new ideas, and can easily adapt to changing priorities.
- Proactive & Organised: You manage your time and projects efficiently with care and accuracy.
About Anchor
We are the largest not-for-profit provider of housing and care for older people, managing 55,000 homes across the country. We are committed to transforming later-life by offering choice, innovation, and high quality services shaped around our residents needs. As a values driven organisation, we put people first both those we support and our colleagues fostering a supportive, inclusive workplace where you can grow and make a meaningful difference every day.
If you want to be a part of a team that s making digital work better for everyone, we d love to hear from you!
Anchor a great place to work
Anchor is England s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.
We re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.
A rewarding environment
From health and happiness to finance and your career, we ll give you all the support you need.
Health & happiness
- Gym, fitness and wellbeing discounts
- Mental health support
- Flexible working options
Finance
- Pension plan contribute between 4% and 8% and we ll match it or better
- Quick and easy pension transfer service
- Savings and financial advice, loans, free life assurance
- Discounts on shopping, holidays, phones, technology and more
Career
- Ongoing personal and professional development programme
- Leadership Pathways online learning resources
- Career progression and promotion opportunities
To see our full range of benefits, check out our dedicated rewards website
Celebrating diversity, celebrating you
Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.
We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.
We are a member of Inclusive Employers, a Stonewall Diversity Champion and a signatory to the Care Leaver Covenant and HouseProud Pledge schemes.
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Colleague Experience Specialist - Digital & System employer: Anchor
Contact Detail:
Anchor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Colleague Experience Specialist - Digital & System
✨Tip Number 1
Network like a pro! Reach out to current or former colleagues at Anchor on LinkedIn. A friendly chat can give you insider info about the role and help you stand out in the application process.
✨Tip Number 2
Prepare for the interview by practising common questions related to digital training and system implementation. We recommend using the STAR method to structure your answers – it’ll help you showcase your experience effectively!
✨Tip Number 3
Show off your tech skills! Be ready to discuss specific digital tools you've used and how they’ve improved training delivery. This will demonstrate your confidence and adaptability, which are key for the Colleague Experience Specialist role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates there, so keep checking back!
We think you need these skills to ace Colleague Experience Specialist - Digital & System
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in digital systems and training delivery. We want to see how your skills align with the role of Colleague Experience Specialist!
Showcase Your Communication Skills: Since great communication is key for this role, use clear and concise language in your application. Demonstrate how you can transform complex information into easy-to-understand guidance.
Highlight Your Tech Savvy: Don’t forget to mention your experience with E-Learning tools and learning management systems. We’re looking for someone who’s tech confident, so let us know how you’ve used these tools effectively in the past.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on board with our mission at Anchor!
How to prepare for a job interview at Anchor
✨Know Your Digital Tools
Familiarise yourself with the digital tools and systems mentioned in the job description. Be ready to discuss your experience with E-Learning tools and learning management systems, as well as how you've used them to enhance training delivery.
✨Showcase Your Training Skills
Prepare examples of training sessions you've designed or delivered in the past. Highlight how you made complex information accessible and engaging for diverse audiences, as this will resonate with the role's focus on effective training delivery.
✨Emphasise Adaptability
Be prepared to discuss times when you've had to adapt to changing priorities or support colleagues through periods of change. This will demonstrate your collaborative nature and ability to thrive in a dynamic environment, which is key for this position.
✨Ask Insightful Questions
Prepare thoughtful questions about Anchor's approach to colleague experience and digital transformation. This shows your genuine interest in the role and helps you understand how you can contribute to their mission of improving digital success.