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- Tasks: Keep our spaces clean and welcoming for customers in their homes and communal areas.
- Company: Join a caring team dedicated to providing a safe environment.
- Benefits: Earn £13.45 per hour with flexible hours and a permanent contract.
- Other info: Enjoy a supportive team atmosphere with opportunities for personal growth.
- Why this job: Make a difference in people's lives by ensuring a clean and pleasant space.
- Qualifications: Previous cleaning experience and customer service skills are a plus.
Location: Eden Court, Lazonby
Hours: 12 per week
Contract: Permanent
Rate: £13.45 per hour
Reporting into the Location Manager, responsibilities will include:
- Ensuring that the location is clean, pleasant and safe for customers in either their home environment or communal areas.
- Ensuring that cleaning products are used effectively, with instructions and health and safety procedures being followed at all times.
Required knowledge & experience:
- Customer service NVQ2 would be advantageous.
- Previous cleaning experience and knowledge is desirable.
- Use of cleaning products in a safe manner.
- Knowledge of cleaning procedures including use of equipment e.g. carpet cleaners.
- Understanding of data protection and confidentiality and the safeguarding of vulnerable adults.
- Health & safety in the workplace including Control of Substances Harmful to Health (COSHH).
Required skills:
- Well organized with good time management skills.
- Strong interpersonal and empathy skills and a friendly personality.
- Able to work individually and as part of a team.
- Ability to prioritise and plan around customer needs.
Cleaner employer: Anchor
Contact Detail:
Anchor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaner
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Eden Court. Understanding their values and how they operate can help you tailor your responses and show that you're a great fit for the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your previous cleaning experience and customer service skills.
✨Tip Number 3
Show off your personality! When you meet the Location Manager, let your friendly nature shine through. They’re looking for someone who can connect with customers and work well in a team, so don’t be afraid to let them see the real you.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Cleaner
Some tips for your application 🫡
Show Off Your Experience: When you're writing your application, make sure to highlight any previous cleaning experience you have. We want to see how you've used cleaning products safely and followed health and safety procedures in the past.
Be Personable: Since this role involves customer interaction, let your friendly personality shine through in your application. We love candidates who can demonstrate strong interpersonal skills and empathy towards others.
Follow Instructions: Make sure to read the job description carefully and tailor your application accordingly. We appreciate candidates who pay attention to detail and can follow instructions, especially when it comes to health and safety.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Anchor
✨Know Your Cleaning Procedures
Make sure you brush up on your knowledge of cleaning procedures and equipment. Be ready to discuss how you've used specific cleaning products safely in the past, and demonstrate your understanding of health and safety protocols like COSHH.
✨Showcase Your Customer Service Skills
Since customer service is key for this role, think of examples where you've gone above and beyond for customers. Highlight your interpersonal skills and how you can create a pleasant environment for clients, whether in their homes or communal areas.
✨Demonstrate Time Management Abilities
Prepare to talk about how you organise your tasks and manage your time effectively. You might want to share a specific instance where you had to prioritise cleaning duties based on customer needs, showing that you can adapt and plan accordingly.
✨Be Friendly and Approachable
Your personality matters! Practice being warm and friendly during the interview. Remember, they’re looking for someone who can connect with customers and work well in a team, so let your empathy and positive attitude shine through.