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- Tasks: Support care teams to achieve outstanding quality and compliance in care practices.
- Company: Join Anchor, England's largest not-for-profit provider of care for older people.
- Benefits: Enjoy flexible working, health discounts, pension matching, and career development opportunities.
- Why this job: Make a real impact on care standards while working in a supportive and diverse environment.
- Qualifications: Passion for care quality, knowledge of regulations, and strong communication skills required.
- Other info: Be part of a team that celebrates diversity and empowers colleagues.
The predicted salary is between 28800 - 43200 £ per year.
Location: Covering Birmingham, Derby, Stoke-on-Trent and surrounding areas
Hours: 37.5 per week (includes participation in SUI on-call rota)
Salary: Competitive + £5,800 car allowance benefit
Are you passionate about elevating care standards and shaping the future of care for older adults? Do you have a deep understanding of care quality, regulation, and care practice, combined with a hands-on approach to supporting teams? If so, we want to hear from you!
At Anchor, we’re dedicated to delivering person-centred, high-quality care that honors and celebrates every individual. As a Care Quality Advisor, you’ll play a key role—coaching, supporting, and inspiring our care teams to achieve outstanding care across our Central services.
What does it mean to be a Care Quality Advisor at Anchor?
- Champion Outstanding Care Quality: You’ll support our operational colleagues to ensure all care practices meet and exceed regulatory standards, from leading care observations, providing honest feedback, and delivering engaging coaching sessions.
- Inspire Change that Lasts: You’ll help shape care practice nationally by updating policies, analyzing quality data, and providing practical support across local and regional homes.
- A Trusted Expert: Being the go-to expert for practical advice, you’ll support our teams through medication management, regulatory compliance, care planning and dementia care.
- Team Collaboration: Working alongside District Managers to identify and manage risk at a service and individual resident level through hands-on practical support.
- Implement Dementia Strategy: Working with Care Quality and Operations, you’ll help drive our dementia strategy across the country—sharing what works, building dementia-friendly pathways, and supporting colleagues to deliver compassionate, effective care.
Who are we looking for?
- Care Quality Champion: You know what it takes to deliver outstanding care and have a passion for coaching and developing others.
- Regulation Knowledge: Excellent knowledge of CQC Quality Statements, Health & Social Care Act (08,12,14), Mental Capacity Act (05) & DoLS.
- Digital Platforms: You’re experienced in using digital platforms for care planning and medication management.
- Supportive Collaborator: You build strong relationships with colleagues and take a supportive, professional approach to driving high standards.
- Detail-Oriented: Able to evaluate service quality and articulate findings clearly and professionally.
- Clear Communicator: You can translate complex findings into accessible, solution-focused reports that inspire action and change.
Ready to Drive Excellence, Inspire Change and Transform Care? Apply today!
Anchor – a great place to work
Anchor is England’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life. We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.
A rewarding environment
From health and happiness to finance and your career, we’ll give you all the support you need.
Health & happiness
- Gym, fitness and wellbeing discounts
- Mental health support
- Flexible working options
Finance
- Pension plan – contribute between 4% and 8% and we’ll match it or better
- Quick and easy pension transfer service
- Savings and financial advice, loans, free life assurance
- Discounts on shopping, holidays, phones, technology and more
Career
- Ongoing personal and professional development programme
- Leadership Pathways online learning resources
- Career progression and promotion opportunities
To see our full range of benefits, check out our dedicated rewards website.
Celebrating diversity, celebrating you
Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other. We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others. We are a member of Inclusive Employers, a Stonewall Diversity Champion and a signatory to the Care Leaver Covenant and HouseProud Pledge schemes.
Care Quality Advisor employer: Anchor
Contact Detail:
Anchor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Quality Advisor
✨Tip Number 1
Familiarise yourself with the CQC Quality Statements and the Health & Social Care Act. Understanding these regulations will not only help you in the interview but also demonstrate your commitment to care quality.
✨Tip Number 2
Showcase your experience with digital platforms for care planning and medication management. Be ready to discuss specific tools you've used and how they improved care delivery in your previous roles.
✨Tip Number 3
Prepare examples of how you've successfully coached or supported teams in the past. Highlight any specific outcomes that resulted from your guidance, as this aligns perfectly with the role's focus on inspiring change.
✨Tip Number 4
Research Anchor's dementia strategy and be prepared to discuss how you can contribute to it. Showing that you understand their mission and have ideas for implementation will set you apart from other candidates.
We think you need these skills to ace Care Quality Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in care quality, regulation, and coaching. Use specific examples that demonstrate your understanding of CQC Quality Statements and the Health & Social Care Act.
Craft a Compelling Cover Letter: In your cover letter, express your passion for elevating care standards and how your skills align with the role. Mention your experience with digital platforms for care planning and medication management, as well as your ability to communicate complex findings clearly.
Showcase Your Knowledge: Demonstrate your knowledge of care quality regulations and practices in both your CV and cover letter. Highlight any specific training or certifications you have related to dementia care and regulatory compliance.
Proofread and Edit: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Care Quality Advisor.
How to prepare for a job interview at Anchor
✨Show Your Passion for Care Quality
Make sure to express your enthusiasm for elevating care standards during the interview. Share specific examples of how you've previously contributed to improving care quality and how you plan to inspire change in this role.
✨Demonstrate Your Regulatory Knowledge
Familiarise yourself with the CQC Quality Statements and relevant legislation like the Health & Social Care Act and Mental Capacity Act. Be prepared to discuss how these regulations impact care practices and how you can ensure compliance.
✨Highlight Your Coaching Experience
As a Care Quality Advisor, coaching is key. Prepare to share instances where you've successfully coached or supported teams in achieving high standards. This will showcase your ability to inspire and develop others.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle real-life situations in care settings. Think of scenarios where you've had to evaluate service quality or implement changes, and be ready to discuss your approach.
