Care Home Administrator
Care Home Administrator

Care Home Administrator

Otley Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team to manage admin and financial systems in a caring environment.
  • Company: Wharfeside Care Home is a family-like, purpose-built facility in Otley, dedicated to excellent resident care.
  • Benefits: Enjoy flexible working, health discounts, career development, and a supportive team culture.
  • Why this job: Make a real difference in people's lives while growing your skills in a rewarding setting.
  • Qualifications: Level 2 in Business Administration or Customer Service and office experience required.
  • Other info: Located in historic Otley, with social events and a strong focus on diversity and inclusion.

The predicted salary is between 24000 - 36000 £ per year.

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Please note that we are unable to provide sponsorship for this role

Are you a kind, compassionate person who loves making a difference in others\’ lives? If so, Wharfeside Care Home in the beautiful town of Otley is looking for you to join our friendly and dedicated team!

Join a care home that feels like family – where you’ll be valued, supported, and inspired.

If you live locally and/or have your own transport, this could be the role for you!

Reporting into the Home Manager, responsibilities will include:

  • Implementing and maintaining effective administration and financial systems to meet location, customer, and external requirements.
  • Providing accurate information as required and ensuring admin processes and documentation are in place.
  • Managing transactions in line with financial procedures and maintaining reporting systems in the absence of the manager.
  • Ensuring compliance with CQC essential standards and Anchor procedures.

Required knowledge & experience:

  • Level 2 Business Administration or Customer Service Level 2 qualification.
  • Previous experience working in an office environment.
  • Understanding of financial procedures, debt management, income collection, payroll processes, and budget management.
  • Managing customers’ personal monies with confidentiality and data protection awareness within a care setting.
  • Knowledge of health & safety in the workplace.

Required skills:

  • Proficiency with IT packages and computer literacy.
  • Well-organized with good planning skills.
  • Ability to produce and present numerical data accurately with attention to detail. Capable of working independently and as part of a team.

Please note all applicants must already hold the legal right to work in the UK to apply for this role.

Opened in Autumn 2022, Wharfeside is a purpose-built home providing excellent care for residents with varying needs.

Built over 3 floors with 66 beds, including a dementia floor, we have roles to engage all.

  • Fun and friendly team, with social events within the home
  • Development opportunities through our Apprentice schemes, providing NVQ and career progression
  • Rated 9.2 stars on Carehome.co.uk
  • Located in the heart of historic Otley town centre, near shops, pubs, and cafes

Anchor – a great place to work

Anchor is England’s largest not-for-profit provider of care and housing for older people. Our goal is to transform housing and care so everyone can enjoy a home they love in later life.

As a not-for-profit, every penny we make or save is invested back into the residents, the home, and our staff, ensuring better care, wages, training, and facilities.

A rewarding environment

We support your health, happiness, and career development.

Health & happiness

  • Gym, fitness, and wellbeing discounts
  • Mental health support
  • Flexible working options

Finance

  • Pension plan – contribute between 4% and 8%, with company matching
  • Quick pension transfer service
  • Savings, financial advice, loans, and free life assurance
  • Discounts on shopping, holidays, phones, technology, and more
  • Ongoing personal and professional development programs
  • Leadership online learning resources
  • Career progression and promotion opportunities

To see our full benefits, visit our dedicated page.

Anchor is proud to be an equal opportunity employer, celebrating diversity and inclusion in all we do. We have networks for LGBT+, disability, and ethnicity colleagues, and promote diversity through our Inclusive Ambassador network. We are members of Inclusive Employers, a Stonewall Diversity Champion, and signatories of the Care Leaver Covenant and HouseProud Pledge schemes.

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Care Home Administrator employer: Anchor

Wharfeside Care Home in Otley offers a nurturing and supportive environment where employees are valued as part of a family-like team. With a strong focus on employee growth through development opportunities, competitive benefits, and a commitment to diversity and inclusion, working here means making a meaningful impact in the lives of residents while enjoying a fulfilling career. Join us to be part of a rewarding journey in care that prioritises your health, happiness, and professional advancement.
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Contact Detail:

Anchor Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Care Home Administrator

✨Tip Number 1

Familiarise yourself with the specific responsibilities of a Care Home Administrator. Understanding the nuances of financial procedures and compliance with CQC standards will help you stand out during interviews.

✨Tip Number 2

Network with professionals in the care sector, especially those who work in administration roles. Engaging with them on platforms like LinkedIn can provide insights and potentially lead to referrals.

✨Tip Number 3

Visit Wharfeside Care Home if possible, or engage with their social media. Showing genuine interest in the home and its community can make a positive impression on the hiring team.

✨Tip Number 4

Prepare for potential interview questions by practising your responses to scenarios related to confidentiality and data protection in a care setting. This will demonstrate your readiness for the role.

We think you need these skills to ace Care Home Administrator

Proficiency in IT packages
Computer literacy
Organisational skills
Planning skills
Attention to detail
Numerical data presentation
Understanding of financial procedures
Debt management knowledge
Income collection experience
Payroll process familiarity
Budget management skills
Confidentiality awareness
Data protection knowledge
Health and safety understanding
Ability to work independently
Team collaboration skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and required skills for the Care Home Administrator position. Tailor your application to highlight how your experience aligns with these requirements.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous office administration or customer service roles you have held. Mention specific tasks that relate to financial procedures, data management, and compliance with regulations.

Showcase Your Skills: Demonstrate your proficiency with IT packages and your organisational skills in your application. Provide examples of how you have successfully managed data or improved processes in past roles.

Personalise Your Cover Letter: Write a compelling cover letter that reflects your passion for making a difference in others' lives. Mention why you are drawn to Wharfeside Care Home and how you can contribute to their friendly and dedicated team.

How to prepare for a job interview at Anchor

✨Show Your Compassion

As a Care Home Administrator, it's crucial to demonstrate your kindness and compassion during the interview. Share examples of how you've made a difference in others' lives, whether in previous roles or personal experiences.

✨Highlight Your Organisational Skills

This role requires excellent organisational abilities. Be prepared to discuss how you manage your time and tasks effectively, especially in an office environment. Mention any specific tools or methods you use to stay organised.

✨Understand Financial Procedures

Since the position involves managing financial transactions, brush up on your knowledge of financial procedures, debt management, and payroll processes. Be ready to explain how you've handled similar responsibilities in the past.

✨Demonstrate Teamwork and Independence

The ability to work both independently and as part of a team is essential. Prepare to give examples of situations where you've successfully collaborated with others, as well as times when you've taken initiative on your own.

Care Home Administrator
Anchor

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