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- Tasks: Support residents and manage housing services with a focus on safety and compliance.
- Company: Join Anchor, England’s largest not-for-profit provider of care and housing for older people.
- Benefits: Enjoy flexible working, health discounts, and a strong pension plan.
- Why this job: Make a real difference in people's lives while developing your career in a supportive environment.
- Qualifications: Strong communication skills and some admin experience are essential.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
The predicted salary is between 21000 - 26000 £ per year.
Location: Cere Court, Bude
Hours: 30 per week across two locations - 13.5 per week at Ceres Court, Bude and 16.5 per week at Hanover House, Bude
Salary: Up to £26,500 per annum, pro rata
Contract: 12 Month Fixed Term
Are you organised, detail-oriented, and passionate about creating a safe and supportive living environment? We’re on the hunt for a Housing Services Administrator to help us deliver housing management services at Ceres Court, Bude and Hanover House, Bude.
Key responsibilities:
- Welcoming and communicating with residents, scheduling meetings, managing post, and keeping the office running smoothly.
- Handling financial records, assisting with debt management, and ensuring everything stays on track.
- Supporting health & safety by conducting inspections, addressing risks, and keeping the place hazard-free.
- Helping to carry out compliance audits and checks and making sure all our properties meet regulations.
- Supporting to tackle complaints, resolving issues, and keeping communication flowing with contractors and residents.
- Coordinating void property inspections and repairs to ensure quick turnarounds for new residents.
You’re someone who:
- Loves working with people and can adapt to different communication styles.
- Is confident, proactive, and has excellent problem-solving skills.
- Thrives in an organised environment, managing workloads and deadlines like a pro.
- Works well independently and as part of a team.
- Has some admin or support experience and enjoys delivering great customer service.
What We’re Offering:
- Full training and support to set you up for success.
- A chance to contribute to a high-quality housing service that makes a difference for residents.
- Opportunities to grow, including stepping up to deputise for your manager when needed.
Anchor is England’s largest not-for-profit provider of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.
We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.
A rewarding environment:
- Health & happiness: Gym, fitness and wellbeing discounts, mental health support, flexible working options, access to online GP appointments.
- Finance: Pension plan – contribute between 4% and 8% and we’ll match it or better, quick and easy pension transfer service, savings and financial advice, loans, free life assurance, discounts on shopping, holidays, phones, technology and more.
- Career: Ongoing personal and professional development programme, leadership pathways online learning resources, career progression and promotion opportunities.
Celebrating diversity, celebrating you. Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.
We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.
We are a Gold Standard Inclusive Employer, a Stonewall Diversity Champion, Menopause Friendly and a signatory to the Care Leaver Covenant, HouseProud Pledge and Age Friendly Employer Pledge schemes.
Housing Services Administrator in Bude employer: Anchor
Contact Detail:
Anchor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Services Administrator in Bude
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. This will help you understand their values and how you can fit in, making it easier to connect with the interviewers.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it relates to the Housing Services Administrator role.
✨Tip Number 3
Show off your people skills! During the interview, share examples of how you've successfully communicated with residents or resolved issues in the past. This will demonstrate that you're the proactive and adaptable person they're looking for.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Housing Services Administrator in Bude
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Housing Services Administrator role. Highlight your organisational skills and any relevant experience in admin or customer service that aligns with what we’re looking for.
Show Your Passion: Let us know why you’re passionate about creating a safe and supportive living environment. Share any personal experiences or motivations that drive you to work in housing services, as this can really make your application stand out.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to see your key skills and experiences. We love a well-structured application!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position there.
How to prepare for a job interview at Anchor
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Housing Services Administrator. Familiarise yourself with tasks like managing post, scheduling meetings, and handling financial records. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your People Skills
Since this role involves a lot of communication with residents and contractors, be prepared to share examples of how you've successfully interacted with different people in the past. Highlight your adaptability in communication styles and your ability to resolve issues effectively.
✨Demonstrate Organisational Skills
The job requires excellent organisational abilities, so come ready to discuss how you manage workloads and deadlines. You might want to mention specific tools or methods you use to stay organised, as this will show that you're proactive and detail-oriented.
✨Prepare Questions About Compliance and Safety
Since health and safety are key aspects of the role, prepare thoughtful questions about how the company ensures compliance and addresses risks. This shows your commitment to creating a safe living environment and your understanding of the importance of these issues in housing services.
