At a Glance
- Tasks: Manage IT suppliers and ensure top-notch service delivery and performance.
- Company: Join a dynamic tech team in a growing organisation with a hybrid work model.
- Benefits: Enjoy a competitive salary, flexible working, and opportunities for professional growth.
- Other info: Great chance to influence and shape supplier relationships in a collaborative environment.
- Why this job: Be a key player in driving operational stability and continuous improvement in technology services.
- Qualifications: Experience in IT supplier management and strong communication skills are essential.
The predicted salary is between 50000 - 60000 € per year.
Location: Hybrid working from our Bradford office
Job Type: Permanent | Full-time, 37.5 hours per week
As part of an exciting period of growth and transformation, we’re looking for an experienced IT Contracts and Vendor Manager to join our Technology team. This is a key role responsible for managing supplier performance, contract governance and service quality across our IT supplier landscape. You’ll work closely with internal teams and external partners to ensure services remain reliable, secure and deliver value to the organisation. You’ll play an important Service delivery manager role in driving operational stability, managing supplier relationships and supporting continuous improvement across a broad range of technology services.
What you’ll be doing:
- Manage operational relationships with IT suppliers and service partners at various aspects of the service life cycle, from service delivery and transition through to exit.
- Lead supplier governance, service reviews and performance management activities.
- Ensure suppliers meet contractual commitments, SLAs and operational standards in accordance with our supplier service management framework.
- Monitor service risks, compliance, continuity and rehearsal requirements across supplier services.
- Work closely with our Procurement team, Service Operations and wider Technology teams to support contract management and service delivery.
- Produce supplier reporting, scorecards and performance insights to support technology strategy and decision-making.
- Drive continuous improvement across supplier services and operational processes.
What you’ll bring:
- Comprehensive experience managing IT suppliers, contracts or service delivery within a large/complex organisation.
- Strong understanding of supplier governance, service reviews and performance management.
- Knowledge of ITIL-aligned service management practices.
- Strong stakeholder management, communication and relationship-building skills.
- Experience working across multiple suppliers and technology services.
- Strong influencer.
- ITIL certifications.
- Knowledge of Procurement Frameworks and regulations, particularly public sector, and tendering processes.
- Experience with ServiceNow or similar IT service management platforms.
Vendor and Contracts Manager in Bradford employer: Anchor
Join our dynamic team in Bradford, where we prioritise a collaborative work culture and offer hybrid working options to ensure a healthy work-life balance. As a Vendor and Contracts Manager, you'll benefit from continuous professional development opportunities and be part of an organisation committed to innovation and excellence in IT service delivery. With a focus on employee well-being and a supportive environment, we empower our staff to thrive and make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Vendor and Contracts Manager in Bradford
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with IT suppliers or contracts. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its suppliers. Understand their service delivery model and think about how you can contribute to improving supplier performance. Show them you’re not just another candidate; you’re the one they need!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got a streamlined process that makes it easy for you to showcase your skills. Plus, it shows you’re genuinely interested in joining our team. Let’s get you on board!
We think you need these skills to ace Vendor and Contracts Manager in Bradford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Vendor and Contracts Manager role. Highlight your experience with IT suppliers, contracts, and service delivery, as well as any relevant ITIL certifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention specific experiences that demonstrate your understanding of supplier governance and performance management. Let us know why you’re excited about this opportunity!
Showcase Your Communication Skills:As a Vendor and Contracts Manager, strong communication is key. In your application, make sure to showcase your relationship-building skills and stakeholder management experience. We want to see how you can influence and collaborate effectively!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining StudySmarter!
How to prepare for a job interview at Anchor
✨Know Your Stuff
Make sure you brush up on your knowledge of IT supplier management and contracts. Familiarise yourself with the key concepts mentioned in the job description, like SLAs, service reviews, and ITIL practices. This will show that you're not just interested in the role but also understand what it entails.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully managed supplier relationships or improved service delivery. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you demonstrate your skills effectively and make a lasting impression.
✨Ask Smart Questions
Come prepared with insightful questions about the company's approach to supplier governance and performance management. This shows that you're genuinely interested in how they operate and are thinking critically about how you can contribute to their success.
✨Build Rapport
Remember, interviews are as much about personality as they are about skills. Be friendly and approachable, and try to connect with your interviewers. A good rapport can make a huge difference, especially in a role that requires strong stakeholder management and relationship-building skills.
