Anchor is seeking a proactive Customer Accounts Advisor to support residents and reduce housing debt through income recovery. You’ll manage a varied caseload across regions, working with local managers to find sustainable solutions while balancing resident support with income recovery.
You’ll assess affordability, analyze trends and signpost residents to services, aiming to resolve issues without court action wherever possible. Strong IT and communication skills are essential.
#J-18808-Ljbffr
Income Recovery Advisor – Resident Accounts (Hybrid) in Bradford employer: Anchor
Anchor is an exceptional employer that prioritises the voices of residents and fosters a collaborative work culture. With a strong commitment to employee growth, we offer opportunities for professional development and meaningful engagement in service improvement initiatives. Located in a vibrant community, our team enjoys a supportive environment where innovative ideas are valued and impactful change is made.
