Anchor is recruiting a 2nd Line Support Analyst to join our Bradford IT Service Desk. The role provides expert technical support to colleagues across the organisation, acting as an escalation point for 1st Line Analysts and driving improvements across IT services and operations.
You will handle complex incidents, support across office, remote and home environments, and contribute to problem management and knowledge documentation.
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2nd Line IT Service Desk Analyst | Hybrid (Bradford) in Aberford employer: Anchor
Anchor is an exceptional employer that prioritises the voices of residents and fosters a collaborative work culture. With a strong commitment to employee growth, we offer opportunities for professional development and meaningful engagement in service improvement initiatives. Located in a vibrant community, our team enjoys a supportive environment where innovative ideas are valued and impactful change is made.