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For Companies At a Glance
- Tasks: Manage properties and support residents to live independently while fostering community connections.
- Company: Join Anchor, the UK's largest not-for-profit provider of housing for older people.
- Benefits: Enjoy competitive salary, flexible working, health support, and career development opportunities.
- Why this job: Make a real difference in people's lives while building a rewarding career.
- Qualifications: Great communication skills and a passion for helping others; experience is a plus but not essential.
- Other info: Diverse and inclusive workplace with strong support networks.
The predicted salary is between 24500 - 29000 £ per year.
Overview
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
Location Manager – Rented Housing
Location: Luke Lade Court, Hailsham
Hours: 36 hours per week
Salary: Up to £29,000 per annum
About the role
Working with different individuals every day, a Location Manager\’s job is incredibly varied, and no two days are the same. We connect with our communities in different ways and when you join the housing team, you\’ll need a good balance of heart and head to manage property matters, tenancy matters and relationships with your residents.
The Location Manager role is very diverse, and involves working with departments across the organisation, so you will need to feel confident taking the lead on managing relationships with key stakeholders and partners.
You will be responsible for:
- Managing properties and supporting residents to be able to live independent lives
- Letting properties, managing rent accounts, dealing with anti-social behaviour and ensuring repairs are carried out
- Listening to residents and dealing with issues before they become a complaint
- When a complaint does arise, taking ownership and investigating fully- it is important that our residents are listened to and are kept informed
- Maintain resident trust and confidence in Anchor through effective communication, setting expectations and delivering
- Managing the location\’s budget and service charge accounts ensuring residents\’ homes are well maintained and repairs are completed to a high standard
- Ensuring that the location is safe, and all health and safety checks and risk assessments are carried out in accordance with policies and procedures
- Supporting residents to live independently by working with external agencies such as local authorities, care providers, social workers and medical professionals to provide support to residents with a range of needs ensuring that they are getting access to the right services
- Connecting with residents, to encourage inclusion in social events both internally and in the wider community
To view a full job description
To view a full job description for this role, please copy and paste the link below: https://bit.ly/3X1HdXz
Life\’s too short to be in the wrong job.
A career with Anchor housing is all about providing older people with independence and security within a happy community. We offer properties at over 1,500 locations across the country and manage 54,000 homes for the over-55s.
At the heart of every Anchor housing community are great people making sure that everything runs smoothly. Our ambition is to create homes where everyone can love living in later life. If you share that passion and commitment, Anchor is the best place to build your career.
Are you the one?
Our residents are at the heart of everything we do. We believe they should be able to choose how they live in later life. We are looking for an individual who shares our values and has great relationship management and communication skills.
Ideally you will have previous housing or care experience and worked with vulnerable client groups, but that\’s not as important as having the right attitude, resilience, ability to problem solve with a willingness to learn.
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If you would like to learn more about Anchor\’s Housing Service division, please copy and paste the following link into a new web browser https://bit.ly/4d1TKke, where you will be able to find details of typical roles we recruit, as well as example role profiles.
Anchor – a great place to work
Anchor is England\’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.
We\’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.
A rewarding environment
From health and happiness to finance and your career, we\’ll give you all the support you need.
Health & happiness
- Gym, fitness and wellbeing discounts
- Mental health support
- Flexible working options
Finance
- Pension plan – contribute between 4% and 8% and we\’ll match it or better
- Quick and easy pension transfer service
- Savings and financial advice, loans, free life assurance
- Discounts on shopping, holidays, phones, technology and more
Career
- Ongoing personal and professional development programme
- Leadership Pathways online learning resources
- Career progression and promotion opportunities
To see our full range of benefits, check out our dedicated being well website Please follow the link or copy and paste https://anchorbeingwell.co.uk/ into your browser
Celebrating diversity, celebrating you
Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.
We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.
We are a member of Inclusive Employers, a Stonewall Diversity Champion, Menopause Friendly and a signatory to the Care Leaver Covenant, HouseProud Pledge and Age Friendly Employer Pledge schemes.
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Location Manager employer: Anchor Hanover
Contact Detail:
Anchor Hanover Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Location Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the housing sector. Attend local events, join online forums, or even reach out to current Location Managers on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Show your passion for community! When you get the chance to chat with potential employers, share your experiences and ideas about enhancing resident engagement. They want to see that you care about making a difference in people's lives.
✨Tip Number 3
Prepare for those tricky questions! Think about scenarios where you've managed conflicts or improved resident satisfaction. Practising your responses will help you feel more confident during interviews and show that you're ready to take on the challenges of a Location Manager.
✨Tip Number 4
Apply through our website! We make it super easy for you to find roles that match your skills and values. Plus, it shows you're genuinely interested in being part of our team at Anchor. Don't miss out on the chance to join a fantastic community!
We think you need these skills to ace Location Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application for the Location Manager role. Highlight your relevant experience and skills that align with managing properties and supporting residents. We want to see how you can bring your unique flair to our team!
Showcase Your Communication Skills: Since this role involves a lot of interaction with residents and stakeholders, it's crucial to demonstrate your communication prowess. Use clear and engaging language in your application to show us how you can connect with people effectively.
Highlight Problem-Solving Abilities: We love candidates who can think on their feet! Share examples in your application where you've successfully resolved issues or improved situations. This will help us see your resilience and problem-solving skills in action.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Anchor.
How to prepare for a job interview at Anchor Hanover
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Location Manager role. Familiarise yourself with the responsibilities like managing properties and supporting residents. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your People Skills
As a Location Manager, you'll be working closely with residents and various stakeholders. Prepare examples of how you've successfully managed relationships in the past. Highlight your communication skills and ability to resolve conflicts, as these are crucial for this role.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in previous roles, especially related to housing or care. Think about how you approached these issues and what solutions you implemented. This will illustrate your resilience and problem-solving skills, which are key for this job.
✨Align with Their Values
Anchor places a strong emphasis on community and resident well-being. During the interview, express your passion for helping others and your commitment to creating inclusive environments. This alignment with their values can set you apart from other candidates.
