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For Companies At a Glance
- Tasks: As a Location Manager, you'll connect with residents and manage property matters daily.
- Company: Join Anchor, the UK's largest not-for-profit provider of housing for older people.
- Benefits: Enjoy flexible working, health discounts, and a supportive environment for personal growth.
- Why this job: Make a real impact in residents' lives while building a rewarding career in a diverse community.
- Qualifications: No prior housing experience needed; just bring your positive attitude and problem-solving skills.
- Other info: Be part of a team that values diversity and inclusion, making every voice heard.
The predicted salary is between 21500 - 30000 £ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
Location Manager
Location: Oak Lodge, Wanstead
Hours: 20 hours per week
Salary: Up to £26,707 per annum pro rata
About the role
Working with different individuals every day, a Location Manager\’s job is incredibly varied, and no two days are the same. We connect with our communities in a variety of ways and when you join the housing team, you\’ll need a good balance of heart and head to manage property matters and relationships with your residents.
The Location Manager is pivotal to the success, safety and smooth running of a location and you will need to feel confident taking the lead on managing relationships with key internal and external partners and stakeholders
You\’ll be responsible for:
- Ensuring that the location is safe, and all health and safety checks and risk assessments are carried out in accordance with policies and procedures
- Managing any communal areas (for example: lounge, guest room, kitchen) and working with residents to enable them to love living in later life
- Partnering with our property colleagues and contractors to ensure residents\’ homes are well maintained and repairs are completed to a high standard.
- Managing the location\’s budget and service charge accounts
- Connecting with residents, signposting them to access health and social services
- Promote inclusion in social events both internally and in the wider community and encourage residents to engage with Anchor through the resident involvement initiatives to ensure they have a voice.
- Building resident confidence by ensuring our residents views are acted upon, managing expectations, and delivering on our commitments
- Resolve all complaints within service level agreement, ensuring the customer is kept informed throughout
To view a full job description for this role, please copy and paste the link below:
Life\’s too short to be in the wrong job.
A career with Anchor housing is all about providing older people with independence and security within a thriving community. We offer properties at over 1,500 locations across the country and manage 54,000 homes for the over-55s.
At the heart of every Anchor housing community are great people making sure that everything runs smoothly. Our ambition is to create homes where everyone can love living in later life. If you share that passion and commitment, Anchor is the best place to build your career.
Are you the one?
Our residents are at the heart of everything we do. We believe they should be able to choose how they live in later life. We are looking for an individual who shares our values and has great relationship management and communication skills.
It\’s not important to have previous housing experience or worked with a vulnerable client group, having the right attitude, resilience, ability to problem solve with a willingness to learn will be key to success in this role.
If you would like to learn more about Anchor\’s Housing Service division, please copy and paste the following link into a new web browser , where you will be able to find details of typical roles we recruit, as well as example role profiles.
Anchor – a great place to work
Anchor is England\’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.
We\’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.
A rewarding environment
From health and happiness to finance and your career, we\’ll give you all the support you need.
Health & happiness
- Gym, fitness and wellbeing discounts
- Mental health support
- Flexible working options
Finance
- Pension plan – contribute between 4% and 8% and we\’ll match it or better
- Quick and easy pension transfer service
- Savings and financial advice, loans, free life assurance
- Discounts on shopping, holidays, phones, technology and more
Career
- Ongoing personal and professional development programme
- Leadership Pathways online learning resources
- Career progression and promotion opportunities
To see our full range of benefits, check out our dedicated being well website Please follow the link or copy and paste into your browser
Celebrating diversity, celebrating you
Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.
We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.
We are a member of Inclusive Employers, a Stonewall Diversity Champion, Menopause Friendly and a signatory to the Care Leaver Covenant, HouseProud Pledge and Age Friendly Employer Pledge schemes.
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Location Manager employer: Anchor Hanover
Contact Detail:
Anchor Hanover Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Location Manager
✨Tip Number 1
Familiarize yourself with the values and mission of Anchor housing. Understanding their commitment to providing independence and security for older people will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of Anchor housing. They can provide valuable insights into the company culture and expectations, which can help you tailor your interactions and demonstrate your fit for the role.
✨Tip Number 3
Prepare to discuss your relationship management and communication skills in detail. Think of specific examples from your past experiences where you've successfully managed relationships or resolved conflicts, as these are key competencies for the Location Manager role.
✨Tip Number 4
Show your enthusiasm for community engagement. Be ready to share ideas on how you would promote inclusion in social events and encourage resident involvement, as this aligns with the core responsibilities of the Location Manager.
We think you need these skills to ace Location Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Location Manager position. Understand the key responsibilities and required skills, such as relationship management and communication skills, to tailor your application accordingly.
Highlight Relevant Experience: Even if you don't have direct housing experience, emphasize any relevant skills or experiences that demonstrate your ability to manage relationships, solve problems, and work with diverse groups. Use specific examples to illustrate your points.
Show Your Passion: Express your enthusiasm for working with older people and your commitment to creating a thriving community. Share any personal experiences or motivations that align with Anchor's mission to provide independence and security for residents.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter. Ensure there are no spelling or grammatical errors, and that your documents are well-organized and clearly formatted to make a strong impression.
How to prepare for a job interview at Anchor Hanover
✨Show Your Passion for Community Engagement
Make sure to express your enthusiasm for working with residents and the community. Share examples of how you've successfully engaged with individuals or groups in the past, highlighting your ability to foster relationships and promote inclusion.
✨Demonstrate Problem-Solving Skills
Prepare to discuss specific situations where you've had to resolve conflicts or complaints. Emphasize your approach to problem-solving and how you kept stakeholders informed throughout the process, showcasing your commitment to customer service.
✨Highlight Your Organizational Abilities
As a Location Manager, you'll need to manage various tasks simultaneously. Be ready to talk about your experience with budgeting, health and safety checks, and managing communal areas. Provide examples that demonstrate your organizational skills and attention to detail.
✨Emphasize Your Willingness to Learn
Since previous housing experience isn't required, focus on your eagerness to learn and adapt. Discuss any relevant training or development you've pursued and how it has prepared you for this role, showing that you're proactive about your professional growth.
