Anchor Hanover in Bradford is seeking a proactive Customer Accounts Advisor to support residents and reduce housing debt through income recovery.
You will manage diverse arrears caseload across regions, liaising with local managers to balance resident support with effective recovery. The role emphasizes understanding circumstances, signposting services, and early intervention while minimising court action where appropriate.
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Income Recovery & Customer Accounts Advisor (Hybrid) in Bradford employer: Anchor Hanover
Anchor is an exceptional employer, dedicated to the well-being of both its residents and employees. With a strong commitment to providing a real living wage, extensive benefits, and a supportive work culture, Anchor fosters an environment where Care Assistants can thrive through ongoing training and career progression opportunities. Located in the picturesque village of Sudbury, employees enjoy a vibrant community atmosphere alongside beautiful surroundings, making it a truly rewarding place to work.
