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- Tasks: Be the friendly face of Anchor, welcoming visitors and providing top-notch reception service.
- Company: Anchor is dedicated to enhancing the lives of older people with a focus on diversity and inclusion.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Why this job: Make a positive impact while working in a diverse and respectful culture.
- Qualifications: NVQ level 2 in business administration or customer service is desirable.
- Other info: Join a team that values respect and actively promotes equality.
The predicted salary is between 24000 - 36000 £ per year.
Join us as a Receptionist at Anchor to make a real and positive difference to the lives of older people. You will support happy living by providing a polite, friendly and professional reception service to the location, including welcoming visitors and acting as a first point of contact. Having a business administration / customer service NVQ level 2 is desirable.
Anchor is proud to be an equal opportunity employer. We are proud to have an LGBT+ resident group, and also BAME, LGBT+ and Disabled colleague networks. These work closely with the organisation to celebrate diversity, address concerns, review policy and practice and empower their members. We recruit, train and promote without discrimination on the basis of race, religion, colour, sex or gender identity, sexual orientation, disability, age or other protected status. One of our values is ‘respect’, therefore we do not accept harassment or discrimination from any colleague, resident or third party.
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Receptionist employer: Anchor Hanover Group
Contact Detail:
Anchor Hanover Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with Anchor's values and mission. Understanding their commitment to diversity and respect will help you align your responses during any interviews, showcasing that you share their ethos.
✨Tip Number 2
Prepare to discuss your customer service experience in detail. Think of specific examples where you've provided excellent service or resolved conflicts, as this role heavily relies on interpersonal skills.
✨Tip Number 3
Research common reception duties and challenges. Being knowledgeable about the typical responsibilities of a receptionist can help you demonstrate your readiness for the role and your proactive approach.
✨Tip Number 4
Network with current or former employees of Anchor if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Receptionist position at Anchor. Tailor your application to highlight how your skills and experiences align with their needs.
Highlight Relevant Experience: Emphasise any previous experience in customer service or administration, especially if you have an NVQ level 2 in business administration or customer service. Use specific examples to demonstrate your ability to provide a friendly and professional reception service.
Showcase Your Values: Anchor values respect and diversity. In your application, mention your commitment to these values and how you can contribute to a positive environment for both colleagues and residents.
Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A well-written application reflects your attention to detail and professionalism, which is crucial for a Receptionist role.
How to prepare for a job interview at Anchor Hanover Group
✨Show Your Friendly Side
As a Receptionist, your role is all about making people feel welcome. During the interview, demonstrate your friendly and polite nature. Smile, maintain eye contact, and use a warm tone to convey your enthusiasm for the position.
✨Highlight Relevant Experience
If you have previous experience in customer service or administration, be sure to discuss it. Share specific examples of how you've handled difficult situations or provided excellent service, as this will show your capability in a similar role.
✨Understand the Company Values
Familiarise yourself with Anchor's values, especially their commitment to diversity and respect. Be prepared to discuss how you align with these values and how you would contribute to a positive and inclusive environment.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the role, team dynamics, and company culture. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
