Reporting into the Home Manager, responsibilities will include:
- Providing a professional and secure front of house service, welcoming visitors and acting as a first point of contact.
- Escalate concerns or issues as appropriate.
- Comply with CQC essential standards and Anchor procedures.
Required knowledge & experience:
- Customer service NVQ2 is desirable but not essential.
- Previous experience of working in an office environment.
- Understanding of building security and location policies and procedures.
- Understanding of confidentiality and data protection within a care setting.
- Health & safety in the workplace.
Required skills:
- Basic computer knowledge.Well organized with good planning skills.
- Presentable, approachable and with a friendly personality.
- Able to work individually and as part of a team.
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Receptionist - Weekends in Harrogate employer: Anchor Hanover Group
Anchor Hanover Group is an exceptional employer that prioritises the voices of its residents, fostering a collaborative and inclusive work culture. With a focus on employee growth and development, you will have the opportunity to lead impactful research initiatives in a hybrid role, all while contributing to meaningful improvements in service delivery. Located in a supportive environment, we offer competitive salaries and a commitment to enhancing the lives of our residents.
