Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Conduct patrols, monitor activity, and ensure safety for visitors and staff.
- Company: Join Anchor Group Services, a leader in security solutions.
- Benefits: Earn £12.60 per hour with access to training and career development.
- Why this job: Be part of a dynamic team ensuring safety in a vibrant environment.
- Qualifications: Must have a valid SIA Licence; customer service experience is a plus.
- Other info: Flexible hours with opportunities for growth and recognition.
An exciting opportunity has arisen at Anchor Group Services for an experienced security officer to join our established security team based at Chatham Docks as a Relief Security Officer. You will be responsible for conducting regular patrols throughout the shopping centre, monitoring activity to ensure a safe and secure environment for all visitors and staff. You will respond promptly to incidents, liaise professionally with members of the public and site management, and maintain accurate records in line with operational procedures. A strong presence, attention to detail, and commitment to upholding site security standards are essential.
As a Relief Security Officer, you will be required to support the site security team by being flexible and reliable to cover shifts as required, this includes working a variety of hours and shifts. The successful candidate must have a valid SIA Licence as a minimum, with CCTV preferred but not essential as training will be provided.
Duties include:
- Protecting the client’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and site-specific procedures.
- Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures.
- Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room / Shift Manager / Operations Manager / Emergency Services as appropriate for serious incidents.
- Operating and monitoring site CCTV equipment.
- Completing reports by recording observations, information, occurrences, and surveillance activities.
- Maintaining organisation's stability and reputation by complying with legal requirements.
- Contributing to team effort by accomplishing related results as needed.
- Acting as a first line support to customers and visitors to site, providing a professional and friendly service.
- Understanding the needs of our customer, responding accordingly to customer queries and requests and taking appropriate action.
- Maintaining professional conduct at all times.
Requirements:
- Full 5-year employment checkable history.
- Valid frontline SIA licences DS or SG.
- Customer service experience and confidence to handle conflict in a correct manner.
- Flexible to meet the job requirements.
- Excellent communication skills both written and verbal.
- Smart appearance and be well-groomed.
- Reliable and punctual.
- High level of enthusiasm and passion.
- Ability to work in a fast-moving environment.
Benefits:
- Access to a range of nationally recognised courses to help further your career, via the Anchor Academy.
- Access to SIA and First Aid training at discounted rates, with financial support available.
- Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment).
- Stream - access to pay as you earn it.
- Cycle to Work Scheme Available.
- Full uniform provided.
- Free Employee Assistance Programme 24/7 including access to counselling.
- Hospital Saturday Fund.
- Reward and Recognition awards.
- Free on-site parking.
If you would like to be considered for this position, APPLY NOW and we will be in touch.
Relief Security Officer in Maidstone employer: Anchor Group Services
Contact Detail:
Anchor Group Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Security Officer in Maidstone
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might know about openings. A personal recommendation can make all the difference in landing that Relief Security Officer role.
✨Tip Number 2
Prepare for the interview by researching the company and understanding their security protocols. Show them you’re not just another candidate; you’re genuinely interested in keeping Chatham Docks safe and secure.
✨Tip Number 3
Practice your communication skills! As a Relief Security Officer, you'll need to interact with the public and site management. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Relief Security Officer in Maidstone
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Relief Security Officer role. Highlight your relevant experience, especially in security and customer service, and don’t forget to mention your valid SIA licence!
Craft a Strong Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at Chatham Docks. Be sure to mention your flexibility and reliability, as these are key for this role.
Showcase Your Communication Skills: Since excellent communication is crucial, make sure your written application reflects this. Keep your language clear and professional, and double-check for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Don’t miss out on this exciting opportunity!
How to prepare for a job interview at Anchor Group Services
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Relief Security Officer. Familiarise yourself with the job description and think about how your experience aligns with the duties listed, such as conducting patrols and responding to incidents.
✨Showcase Your Customer Service Skills
Since this role involves interacting with the public, be prepared to discuss your customer service experience. Think of specific examples where you've handled conflict or provided excellent service, as this will demonstrate your ability to maintain a professional and friendly demeanour.
✨Highlight Your Flexibility
This position requires flexibility in working hours, so be ready to talk about your availability and willingness to cover shifts. Mention any previous experiences where you adapted to changing schedules or worked in fast-paced environments.
✨Dress the Part
First impressions matter! Make sure you arrive at the interview looking smart and well-groomed. This not only shows respect for the interviewers but also reflects the professional image expected of a security officer.
