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For Companies At a Glance
- Tasks: Lead security operations and manage a team in a busy shopping centre.
- Company: Join Anchor Group Services, a leader in security management.
- Benefits: Competitive salary, career development courses, and 24/7 employee support.
- Why this job: Make a real difference in ensuring safety and security for customers.
- Qualifications: Proven leadership experience in security and excellent communication skills.
- Other info: Dynamic role with opportunities for growth and recognition.
The predicted salary is between 28000 - 42000 £ per year.
Anchor Group Services is seeking an experienced and proactive Security Manager to lead the security operation at a busy shopping centre. This is a key role requiring strong leadership, excellent communication skills, and the ability to deliver a safe, secure, and customer-focused environment. You will work closely with the on-site Cleaning Services Manager to ensure seamless service delivery across the centre.
About the Role
As Security Manager, you will take full ownership of the security contract, leading a team of security professionals and ensuring all operational, compliance, and client expectations are consistently met. You will be responsible for the effective management of the Control Room, CCTV operations, emergency procedures, staff development, and client reporting. This is a hands-on management role suited to someone who thrives in a fast-paced environment and is confident in decision-making, problem-solving, and building strong working relationships.
Main Responsibilities:
- Ensure the effective running of security operations
- Plan staffing levels and duty rotas to meet the needs of the location and client expectations, including using Anchor’s time and attendance systems to manage holidays, sickness and absence.
- Liaise with HR and senior management to manage site level issues including investigation, disciplinary and recruitment.
- Oversee Control Room and CCTV operations, ensuring GDPR and safety compliance.
- Respond to incidents, accidents, and customer issues with accurate reporting.
- Deliver staff training, inductions, and ongoing development.
- Maintain Assignment Instructions, Risk Assessments, and site documentation.
- Conduct appraisals, welfare visits, and disciplinary investigations when required.
- Hold regular client meetings, complete KPI reports, and support contract retention.
- Submit welfare reports, surveys, and documentation using live reporting tools.
Requirements
- Experience of managing large teams of varied functionality
- Demonstrate excellence in oral and written communication
- Exemplary presentation skills with experience of presenting to and engaging management and delivery teams
- Capable of managing change quickly and efficiently whilst maintaining effective service provision
- A high energy professional capable of influencing at a senior level, developing excellence with internal and external partnerships
- Ability to work well with others and continue to deliver results under pressure
- Excellent interpersonal skills and an ability to establish credibility quickly
- Outstanding motivational and people management skills
- True leadership skills necessary to achieve ambitious targets
- A flexible approach and a sense of teamwork
- Proven leadership experience within the security industry
- Strong understanding of Control Room operations and GDPR
- Confident managing teams, training staff, and handling investigations
- Excellent communication, organisation, and problem-solving skills
- Competent in Microsoft 365 and Timegate (Zoho desirable)
- Professional, calm under pressure, and committed to high service standards
Benefits
- Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
- Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
- Stream - access to pay as you earn it
- Cycle to Work Scheme Available
- Free Employee Assistance Programme 24/7 including access to counselling
- Hospital Saturday Fund
- Reward and Recognition awards
If you think you have what it takes, APPLY NOW and we'll be in touch.
Security Manager in Liverpool employer: Anchor Group Services
Contact Detail:
Anchor Group Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Manager in Liverpool
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry and let them know you're on the hunt for a Security Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to security management. Think about scenarios where you've demonstrated leadership, problem-solving, and compliance skills. We want you to shine when it comes to showcasing your experience!
✨Tip Number 3
Don’t forget to research Anchor Group Services! Knowing their values, mission, and recent news will help you tailor your responses during interviews. Plus, it shows you're genuinely interested in the company and the role.
✨Tip Number 4
Apply through our website for the best chance of landing that Security Manager position. It streamlines the process and ensures your application gets the attention it deserves. Let's get you that dream job!
We think you need these skills to ace Security Manager in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Security Manager role. Highlight your leadership experience, communication skills, and any relevant security management roles you've held. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that align with the job description and show us your passion for creating a safe and secure environment.
Showcase Your Problem-Solving Skills: In your application, don’t forget to include examples of how you've successfully managed incidents or challenges in previous roles. We love to see candidates who can think on their feet and handle pressure like a pro!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team at Anchor Group Services!
How to prepare for a job interview at Anchor Group Services
✨Know Your Security Basics
Make sure you brush up on your knowledge of security operations, especially in a shopping centre environment. Understand the key responsibilities of a Security Manager, such as managing CCTV operations and emergency procedures, so you can speak confidently about how you would handle these tasks.
✨Showcase Your Leadership Skills
Prepare examples that demonstrate your leadership experience, particularly in managing large teams. Think about times when you've successfully motivated your team or resolved conflicts, as this will show your potential employer that you can lead effectively in a fast-paced environment.
✨Communicate Clearly and Confidently
Since excellent communication is crucial for this role, practice articulating your thoughts clearly. You might want to rehearse common interview questions with a friend or in front of a mirror to ensure you come across as confident and professional during the interview.
✨Understand the Company Culture
Research Anchor Group Services and their approach to security management. Familiarise yourself with their values and how they operate, as this will help you tailor your responses to align with their expectations and demonstrate that you're a good fit for their team.
