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- Tasks: Ensure safety at St Johns Shopping Centre through regular patrols and incident response.
- Company: Join Anchor, a leading employer committed to your growth and well-being.
- Benefits: Earn £12.50/hour, enjoy flexible hours, and access career development training.
- Why this job: Be part of a dynamic team making a real difference in community safety.
- Qualifications: Valid SIA Licence required; customer service experience is a plus.
- Other info: Flexible shifts available; great opportunities for career progression.
The predicted salary is between 10 - 15 £ per hour.
About Us
With a wide range of roles available nationwide, you can find your perfect fit at Anchor. A company is nothing without the people in it, and we pride ourselves on our commitment to you, with perks like our own employee assistance programme, wage advances with Wagestream, and a dedicated manager. We are industry-leading employers. Anchor offers hundreds of accredited online training options through Anchor Academy to support your career progression. Apply today and become part of Team Anchor.
Job Role: Dedicated Relief Security Officer (Long-Term Sickness Cover)
Job Type: Temporary / Sickness Cover
Working Hours: Zero hours (40 hours per week whilst covering long-term sickness)
Pay: £12.50 per hour
Location: St Johns Shopping Centre, St George's Place, Liverpool, L1 1LY
Reporting to: Soft Services Manager & Associate Key Accounts Director
Overview
An exciting opportunity has arisen at Anchor Group Services for a Dedicated Relief Security Officer to join our established security team based at St Johns Shopping Centre in Liverpool on a temporary basis as sickness cover. You will conduct regular patrols throughout the shopping centre, monitor activity to ensure a safe and secure environment for all visitors and staff, respond promptly to incidents, liaise professionally with members of the public and site management, and maintain accurate records in line with operational procedures. A strong presence, attention to detail, and commitment to upholding site security standards are essential.
Please note: This is a temporary position to ensure sufficient cover for long-term sickness. The successful candidate must have a valid SIA Licence as a minimum, with CCTV preferred but not essential as training will be provided. This is a fully flexible role requiring availability across a variety of days/shift times (including weekends), as per the site rota. Shifts may start as early as 6am, so reliable transport is essential for early starts.
Responsibilities
- Protecting the client’s property, people and/or assets by providing security services in direct accordance with the site’s published Assignment Instructions (AI’s) and site-specific procedures
- Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures
- Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/Shift Manager/Operations Manager/Emergency Services as appropriate
- Operating and monitoring site CCTV equipment
- Completing reports by recording observations, information, occurrences, and surveillance activities
- Maintaining the organisation's stability and reputation by complying with legal requirements
- Contributing to team effort by accomplishing related results as needed
- Acting as a first line support to customers and visitors to site, providing a professional and friendly service
- Understanding the needs of our customer, respond accordingly to customer queries and requests
Requirements
- Full 5-year employment checkable history
- Valid frontline SIA licences DS or SG
- Customer service experience and confidence to handle conflict in a correct manner
- Flexible to meet the job requirements
- Excellent communication skills both written and verbal
- Smart appearance and be well-groomed
- Reliable and punctual
- High level of enthusiasm and passion
- Ability to work in a fast-moving environment
Benefits
- Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
- Access to SIA and First Aid training at discounted rates, with financial support available
- Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
- Stream - access to pay as you earn it
- Cycle to Work Scheme Available
- Full uniform provided
- Free Employee Assistance Programme 24/7 including access to counselling
- Hospital Saturday Fund
- Reward and Recognition awards
- Free on-site parking
What’s Next?
If you would like to be considered for this position, APPLY NOW and we will be in touch.
Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran status, disability or genetic information or any other reason prohibited by law in employment.
Dedicated Relief Security Officer in Liverpool employer: Anchor Group Services
Contact Detail:
Anchor Group Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dedicated Relief Security Officer in Liverpool
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Dedicated Relief Security Officer role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Get your game face on for interviews! Research common security officer interview questions and practice your responses. Show off your customer service skills and how you handle conflict – it’s all about making a great impression!
✨Tip Number 3
Stay flexible with your availability. Since this role requires covering various shifts, being open to different days and times can really set you apart from other candidates. Plus, it shows you're committed to the job!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people at Anchor. Plus, you’ll find all the info you need about the role and benefits right there!
We think you need these skills to ace Dedicated Relief Security Officer in Liverpool
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Dedicated Relief Security Officer role. Highlight your relevant experience, especially in security and customer service, to show us you’re the perfect fit for Team Anchor.
Show Off Your Skills: Don’t forget to mention your valid SIA licence and any other relevant qualifications. If you have experience with CCTV or conflict resolution, let us know! We love seeing candidates who can bring extra skills to the table.
Be Professional and Personable: In your written application, maintain a professional tone but also let your personality shine through. We want to see that you can communicate effectively and are ready to provide a friendly service to our customers.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the quickest way for us to receive your application and get back to you about this exciting opportunity!
How to prepare for a job interview at Anchor Group Services
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Dedicated Relief Security Officer. Familiarise yourself with the job description and think about how your skills and experiences align with the requirements, especially around customer service and conflict resolution.
✨Showcase Your SIA Licence
Since having a valid SIA licence is a must for this role, be prepared to discuss your experience and any relevant training. If you have additional qualifications like CCTV training, mention them! It shows you're proactive and ready to hit the ground running.
✨Demonstrate Your Communication Skills
As a security officer, you'll need to communicate effectively with both the public and your team. During the interview, practice clear and confident communication. You might even want to prepare examples of how you've successfully handled conflicts or provided excellent customer service in the past.
✨Be Ready for Flexibility Questions
This role requires flexibility in working hours, so expect questions about your availability. Be honest about your schedule and show that you're willing to adapt to meet the needs of the job. Highlighting your reliability and punctuality will also go a long way!
