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- Tasks: Protect property and people while providing top-notch customer service.
- Company: Join Anchor Group Services, a leader in security solutions.
- Benefits: Access training, pension scheme, and 24/7 support for your well-being.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: SIA Licence required; customer service skills are a plus.
- Other info: Flexible hours with opportunities for career growth and recognition.
The predicted salary is between 13 - 16 £ per hour.
An exciting opportunity has arisen at Anchor Group Services for an experienced Security Officer to join our established security team in Leeds as a Multi-Site Security Officer.
Job Role: Relief Security Officer
Working Hours: Zero hours
Pay: As per site rate
Location: Leeds
Reporting to: Operations Manager
The successful candidate must have a valid SIA Licence as a minimum, with CCTV preferred but not essential as training will be provided. You will be required to provide a high level of customer service to visitors in the centre, complete patrols and remain vigilant at all times.
Duties Include:
- Protecting the client's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and site-specific procedures
- Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures
- Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents
- Operating and monitoring site CCTV equipment
- Completing reports by recording observations, information, occurrences, and surveillance activities
- Maintaining organisation's stability and reputation by complying with legal requirements
- Contributing to team effort by accomplishing related results as needed
- Acting as a first line support to customers and visitors to site, providing a professional and friendly service
- Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action
- Maintaining professional conduct at all times
Requirements:
- Full 5-year employment checkable history
- Valid frontline SIA licences DS or SG
- Customer Service experience and confidence to handle conflict in a correct manner
- Flexible to meet the job requirements
- Excellent communication skills both written and verbal
- Smart appearance and be well-groomed
- Reliable and punctual
- High level of enthusiasm and passion
- Ability to work in a fast-moving environment
Benefits:
- Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
- Access to SIA and First Aid training at discounted rates, with financial support available
- Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
- Stream - access to pay as you earn it
- Cycle to Work Scheme Available
- Full uniform provided
- Free Employee Assistance Programme 24/7 including access to counselling
- Hospital Saturday Fund
- Reward and Recognition awards
What’s Next?
If you would like to be considered for this position, APPLY NOW and we will be in touch.
Multi-Site Security Officer in Leeds employer: Anchor Group Services
Contact Detail:
Anchor Group Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi-Site Security Officer in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to security roles. Think about scenarios where you've demonstrated excellent customer service or handled conflict. We want you to shine when it comes to showcasing your skills!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. It’s a simple way to keep yourself on their radar.
✨Tip Number 4
Apply through our website for the best chance of landing that Multi-Site Security Officer role. We love seeing applications come directly from motivated candidates like you, so don’t hesitate to hit that apply button!
We think you need these skills to ace Multi-Site Security Officer in Leeds
Some tips for your application 🫡
Show Off Your Experience: When you're writing your application, make sure to highlight any relevant experience you have in security or customer service. We want to see how your background aligns with the role of a Multi-Site Security Officer.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you'd be a great fit!
Tailor Your Application: Make sure to customise your application for this specific role. Mention the skills and qualifications listed in the job description, like your SIA licence and customer service experience, so we know you’re the right person for the job.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get back to you quickly. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Anchor Group Services
✨Know Your Security Basics
Make sure you brush up on your security knowledge, especially around the responsibilities of a Multi-Site Security Officer. Familiarise yourself with common security protocols and procedures, as well as the importance of customer service in this role.
✨Showcase Your SIA Licence
Since a valid SIA licence is a must-have, be prepared to discuss your experience and how it relates to the job. If you have any additional training or certifications, like CCTV operation, mention those too—they could give you an edge!
✨Demonstrate Customer Service Skills
This role requires a high level of customer service, so think of examples from your past experiences where you handled customer queries or conflicts effectively. Be ready to explain how you can maintain professionalism while ensuring visitor safety.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during the interview. Think about how you would respond to various situations, such as dealing with a disturbance or reporting an incident. Practising these responses will help you feel more confident and articulate during the interview.
