Junior Account Manager

About Us
With a wide range of roles available nationwide, you can find your perfect fit at Anchor. A company is nothing without the people in it, and we pride ourselves on our commitment to you, and with perks like our own employee assistance programme, wage advances with \’Wagestream\’, and a dedicated manager, we are industry leading employers.

With hundreds of accredited online training options through our own Anchor Academy, you will be given the opportunity to progress your career in a way that suits you.

Apply today and become part of Team Anchor, we are excited to be a part of your journey.

Job Description
Job Role:
Junior Account Manager

Working Hours:
40 hours per week

Pay:
£27,000 per annum (with a full review at 12 months) + Uncapped Commission

Benefits:
Company Car + Company Laptop & Mobile Phone

Location:
Hybrid / National travel requirement

Reporting to:
Senior Account Manager

Overview
An exciting opportunity has arisen at
Anchor Group Services
for a
Junior Account Manager
to join the
Ocean Parking
team. This role is perfect for someone who thrives on building strong relationships, delivering exceptional service, whilst supporting clients throughout their journey.

You\’ll work closely with the Senior Account Manager to ensure all client activity runs smoothly, deadlines are met, and expectations are exceeded. This is a varied and rewarding role within a collaborative and supportive team that\’s passionate about continuous improvement and customer success.

This is a hybrid role with a national travel requirement, requiring the successful candidate to attend various sites and locations across the country.

Join us during an exciting phase of growth, with clear progression opportunities and full training provided to support your development.

Duties Include

• Build and maintain strong relationships with existing clients
• Manage contract renewals and ensure client needs are exceeded
• Identify and pursue new business opportunities
• Prepare and deliver tailored reports and proposals
• Collaborate with internal teams to ensure seamless service delivery
• Stay informed in respect to evolving industry trends, market conditions, and competitors
• Handle client inquiries and resolve issues promptly
• Maintain accurate records of client interactions and account activities using CRM software
• Monitor account activity and proactively follow up on account queries, potential leads and services issues.
• Being the key point of contact for customers
• Providing customers with timely reports and feedback on site performance, whilst recording and advising on customer concerns and potential risks.

Requirements

• A proactive, tenacious, and ethical approach to customer relationships and business growth
• A flexible, can-do attitude with the ability to adapt to changing priorities
• A Full UK driving licence
• Excellent communication, negotiation, and interpersonal skills
• An ability to work independently and as part of a team
• Strong organisational and time-management skills

Benefits

• Company car
• Company laptop and mobile phone
• Uncapped commission – commission bonus for every new site or contract renewal
• 25 days holiday per annum + 8 bank holidays
• Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
• Auto Enrolment Pension
• Free Employee Assistance Programme 24/7 including access to counselling
• Hospital Saturday Fund
• Reward and Recognition awards

What\’s Next?
If you think you have what it takes to be successful,
APPLY NOW
and we will be in touch.

Other companies may call this role: Account Executive, Account Coordinator, Client Services Executive, Sales Account Coordinator, Business Development Associate, Customer Success Associate, Junior Client Relationship Manager, Sales Support Assistant, Trainee Account Manager, Graduate Account Manager, Commercial Support Executive, Client Support Representative

Within commutable distance of: Bolton, Bury, Rochdale, Oldham, Stockport, Altrincham, Sale, Stretford, Urmston, Ashton-under-Lyne, Cheadle, Prestwich, Whitefield, Swinton, Walkden, Hyde, Denton, Droylsden, Eccles, Salford, Wilmslow, Macclesfield, Failsworth, Wigan, Warrington, Knutsford, Chorley, Burnley, Blackburn, Chester, Huddersfield, Halifax, Buxton, Northwich

As this role is remote, you may also be based in one of the following locations: London, Birmingham, Manchester, Glasgow, Liverpool, Leeds, Sheffield, Edinburgh, Bristol, Cardiff, Newcastle upon Tyne, Belfast, Nottingham, Leicester, Coventry, Bradford, Southampton, Portsmouth, Wolverhampton, Derby

Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.

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