Security Officer/CCTV Operator (Nights) in Gloucester

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About Us

With a wide range of roles available nationwide, you can find your perfect fit at Anchor. A company is nothing without the people in it, and we pride ourselves on our commitment to you. With perks like our own employee assistance programme, wage advances with \’Wagestream\’, and a dedicated manager, we are industry leading employers. With hundreds of accredited online training options through Anchor Academy you will have the opportunity to progress your career in a way that suits you. Apply today and become part of Team Anchor, we are excited to be a part of your journey.

Job Description

Job Role: Security Officer/CCTV Operator (Nights)

Working Hours: 42 hours per week – 4 on 4 off, nights, 12 hour shifts

Pay: £13.60 per hour

Location: Gloucester Quays, St. Ann Way, Gloucester, GL1 5SH

Reporting to: Operations Manager

An exciting opportunity has arisen at Anchor Group Services for an experienced Security Officer to join our established security team based on the night shift at Gloucester Quays. You’ll work night shifts in the site’s control room, monitoring CCTV and security systems to keep the site safe and secure. You’ll make sure any issues are dealt with quickly, work closely with on‑site night team, and contact emergency services and Anchor’s 24/7 control room if needed. As a Security Officer you will be responsible for conducting regular patrols, monitoring activity to ensure a safe and secure environment for all visitors and staff. You will respond promptly to incidents, liaise professionally with members of the public and site management, and maintain accurate records in line with operational procedures. A strong presence, attention to detail and commitment to upholding site security standards are essential. The successful candidate must have a valid SIA Licence as a minimum, with a CCTV licence being highly beneficial due to the control‑room duties.

Duties

• Protecting the client’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and site‑specific procedures
• Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures
• Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents
• Operating and monitoring site CCTV equipment and other control room systems during night shifts
• Completing reports by recording observations, information, occurrences, and surveillance activities
• Maintaining organisation\’s stability and reputation by complying with legal requirements
• Contributing to team effort by accomplishing related results as needed
• Acting as a first line support to customers and visitors to site, providing a professional and friendly service
• Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action
• Maintaining professional conduct at all times

Requirements

• Full 5‑year employment checkable history
• Valid frontline SIA licences DS or SG
• Customer service experience and confidence to handle conflict in a correct manner
• Flexible to meet the job requirements
• Excellent communication skills both written and verbal
• Smart appearance and be well‑groomed
• Reliable and punctual
• High level of enthusiasm and passion
• Ability to work in a fast‑moving environment

Benefits

• Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
• Access to SIA and First Aid training at discounted rates, with financial support available
• Auto Enrolment Pension (if earnings reach the minimum requirement for auto‑enrolment)
• Stream – access to pay as you earn it
• Cycle to Work Scheme Available
• Full uniform provided
• Free Employee Assistance Programme 24/7 including access to counselling
• Hospital Saturday Fund
• Reward and Recognition awards
• Free on‑site parking

What’s Next

If you would like to be considered for this position, APPLY NOW and we will be in touch.

Other companies may call this role: Security Officer, Security Guard, Security Personnel, Protection Officer, Loss Prevention Officer, Security Specialist, Safety Officer, Security Coordinator, Security Analyst, Asset Protection Officer, Security Operations Officer, Security Risk Officer, Facilities Security Officer, Protection Officer, Workplace Safety & Security Officer, SIA Security Officer, Security Enforcement Officer

Within commuting distance of: Gloucester, Cheltenham, Stroud, Tetbury, Cirencester, Churchdown, Painswick, Fairford, Evesham, Chipping Sodbury, Malmesbury, Wickwar, Naunton, Northleach, Bibury, South Cerney, Great Malvern, Mangotsfield, Kingswood, Castle Combe, Chepstow.

Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.