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- Tasks: Conduct patrols, monitor activity, and ensure safety for visitors and staff.
- Company: Join Anchor Group Services, a leader in security with a commitment to employee growth.
- Benefits: Competitive pay, training opportunities, employee assistance programme, and flexible hours.
- Why this job: Make a real difference in safety while developing your skills in a supportive environment.
- Qualifications: Valid SIA Licence, customer service experience, and strong communication skills.
- Other info: Dynamic role with opportunities for career progression and recognition.
With a wide range of roles available nationwide, you can find your perfect fit at Anchor. A company is nothing without the people in it, and we pride ourselves on our commitment to you, with perks like our own employee assistance programme, wage advances with ‘Wagestream’, and a dedicated manager.
An exciting opportunity has arisen at Anchor Group Services for an experienced security officer to join our established security team based at Gloucester Quays as a Relief Security Officer. You will be responsible for conducting regular patrols throughout the shopping centre, monitoring activity to ensure a safe and secure environment for all visitors and staff. You will respond promptly to incidents, liaise professionally with members of the public and site management, and maintain accurate records in line with operational procedures. A strong presence, attention to detail, and commitment to upholding site security standards are essential.
As a Relief Security Officer, you will be required to support the site security team by being flexible and reliable to cover shifts as required, including working a variety of hours and shifts. The successful candidate must have a valid SIA Licence as a minimum, with CCTV preferred but not essential as training will be provided.
Duties Include:
- Protecting the client’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and site‑specific procedures.
- Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures.
- Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents.
- Operating and monitoring site CCTV equipment.
- Completing reports by recording observations, information, occurrences, and surveillance activities.
- Maintaining organisation’s stability and reputation by complying with legal requirements.
- Contributing to team effort by accomplishing related results as needed.
- Acting as a first line support to customers and visitors to site, providing a professional and friendly service.
- Understanding the needs of our customer, responding accordingly to customer queries and requests and taking appropriate action.
- Maintaining professional conduct at all times.
Requirements:
- Full 5‑year employment checkable history.
- Valid frontline SIA licences DS or SG.
- Customer service experience and confidence to handle conflict in a correct manner.
- Flexible to meet the job requirements.
- Excellent communication skills both written and verbal.
- Smart appearance and be well‑groomed.
- Reliable and punctual.
- High level of enthusiasm and passion.
- Ability to work in a fast‑moving environment.
Benefits:
- Access to a range of nationally recognised courses to help further your career, via the Anchor Academy.
- Access to SIA and First Aid training at discounted rates, with financial support available.
- Auto Enrolment Pension (if earnings reach the minimum requirement for auto‑enrolment).
- Stream – access to pay as you earn it.
- Cycle to Work Scheme Available.
- Full uniform provided.
- Free Employee Assistance Programme 24/7 including access to counselling.
- Hospital Saturday Fund.
- Reward and Recognition awards.
- Free on‑site parking.
If you would like to be considered for this position, APPLY NOW and we will be in touch.
Relief Security Officer in Gloucester employer: Anchor Group Services
Contact Detail:
Anchor Group Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Security Officer in Gloucester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Anchor. Understand their values, mission, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of Team Anchor.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills and experiences align with the role of a Relief Security Officer. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Dress to impress! Make sure you look smart and well-groomed for your interview. First impressions matter, especially in a security role where professionalism is key. Show them you take the opportunity seriously!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Relief Security Officer in Gloucester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Relief Security Officer role. Highlight your relevant experience, especially any customer service skills and security qualifications like your SIA licence. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about security and how your skills align with our values at Anchor. Keep it friendly and professional – we love a good story!
Showcase Your Flexibility: Since this role requires flexibility in working hours, make sure to mention your availability in your application. We appreciate candidates who can adapt to different shifts and support our team whenever needed.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We’re excited to see what you bring to Team Anchor!
How to prepare for a job interview at Anchor Group Services
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Relief Security Officer. Familiarise yourself with the job description and think about how your experience aligns with the duties listed, such as conducting patrols and responding to incidents.
✨Showcase Your Customer Service Skills
As a security officer, you'll be interacting with the public regularly. Prepare examples of how you've handled customer queries or conflicts in the past. Highlight your communication skills and ability to maintain a professional demeanor under pressure.
✨Dress the Part
First impressions matter! Dress smartly and ensure you look well-groomed for the interview. This not only shows respect for the interviewers but also reflects the professional image expected of a security officer.
✨Ask Insightful Questions
Prepare a few questions to ask at the end of your interview. Inquire about the training opportunities available through the Anchor Academy or how the team collaborates during busy shifts. This shows your enthusiasm for the role and your commitment to personal development.
