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- Tasks: Ensure safety and security at Fareham Shopping Centre through regular patrols and incident response.
- Company: Join Anchor Group Services, a leader in security solutions with a supportive team culture.
- Benefits: Competitive pay, training opportunities, free uniform, and 24/7 employee assistance.
- Why this job: Make a real difference in people's safety while developing your skills in a dynamic environment.
- Qualifications: Must have a valid SIA licence; customer service experience is a plus.
- Other info: Flexible shifts and excellent career growth opportunities await you!
The predicted salary is between 11 - 14 £ per hour.
Working Hours: 5 on 3 off shift pattern average 42 hours per week
Pay: £12.91 per hour
Location: Fareham Shopping Centre PO16 0PQ
Reporting to: Operations Manager
Overview
An exciting opportunity has arisen at Anchor Group Services for an experienced Security Officer to join our established security team based at Fareham Shopping Centre. As a Security Officer you will be responsible for conducting regular patrols monitoring activity to ensure a safe and secure environment for all visitors and staff. You will respond promptly to incidents, liaise professionally with members of the public and site management, and maintain accurate records in line with operational procedures. A strong presence, attention to detail and commitment to upholding site security standards are essential.
The successful candidate must have a valid SIA Licence as a minimum with CCTV preferred but not essential as training will be provided.
Duties
- Protecting the clients property people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AIs) and site-specific procedures
- Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures
- Preventing and escalating incidents in a timely accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents
- Completing reports by recording observations information occurrences and surveillance activities
- Maintaining organisations stability and reputation by complying with legal requirements
- Contributing to team effort by accomplishing related results as needed
- Acting as a first line support to customers and visitors on the site providing a professional and friendly service
- Understanding the needs of our customer respond accordingly to customer queries and requests and take appropriate action
- Maintaining professional conduct at all times
Requirements
- Full 5-year employment checkable history
- Valid frontline SIA licence DS or SG
- Customer Service experience and confidence to handle conflict in a correct manner
- Flexible to meet the job requirements
- Excellent communication skills both written and verbal
- Smart appearance and be well-groomed
- Reliable and punctual
- High level of enthusiasm and passion
- Ability to work in a fast-moving environment
Benefits
- Access to a range of nationally recognised courses to help further your career via the Anchor Academy
- Access to SIA and First Aid training at discounted rates with financial support available
- Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
- Stream - access to pay as you earn it
- Full uniform provided
- Free Employee Assistance Programme 24/7 including access to counselling
- Hospital Saturday Fund
- Reward and Recognition awards
Whats Next
If you would like to be considered for this position APPLY NOW and we will be in touch.
Security Officer in England employer: Anchor Group Services
Contact Detail:
Anchor Group Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer in England
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the security industry. A personal recommendation can go a long way in landing that Security Officer role.
✨Tip Number 2
Prepare for the interview by researching common questions for Security Officers. Think about your past experiences and how they relate to the job description. We want you to shine when it comes to showcasing your skills!
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions matter, especially in a role where appearance and conduct are key.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate candidates ready to join our team.
We think you need these skills to ace Security Officer in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Security Officer role. We want to see how your background fits with our needs, so don’t be shy about showcasing your customer service experience and any security qualifications!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how you can contribute to our team at Fareham Shopping Centre. Keep it professional but let your personality come through!
Be Clear and Concise: When filling out your application, clarity is key. We appreciate straightforward answers that get to the point. Avoid jargon and make sure your written communication reflects the excellent communication skills we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at Anchor Group Services
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Security Officer. Familiarise yourself with the job description and think about how your past experiences align with the duties listed, such as conducting patrols and responding to incidents.
✨Showcase Your Customer Service Skills
As a Security Officer, you'll be interacting with the public regularly. Prepare examples of how you've handled customer queries or conflicts in the past. Highlight your ability to maintain professionalism and provide a friendly service, as this is crucial for the role.
✨Demonstrate Attention to Detail
Attention to detail is key in security roles. Be ready to discuss situations where your keen observation skills helped prevent issues or where you maintained accurate records. This will show that you take the responsibilities seriously and can uphold site security standards.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview. Think about how you would respond to various incidents, such as dealing with a disturbance or reporting irregularities. Practising these scenarios will help you articulate your thought process and decision-making skills effectively.
