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- Tasks: Lead and motivate a cleaning team to maintain high standards in a busy environment.
- Company: Join Anchor Group Services, a dynamic company focused on excellence in cleaning.
- Benefits: Enjoy competitive pay, career development courses, and a supportive work environment.
- Why this job: Make a real difference by ensuring cleanliness and customer satisfaction every day.
- Qualifications: Previous supervisory experience in cleaning or facilities and strong communication skills.
- Other info: Flexible shifts with opportunities for growth and recognition in your role.
The predicted salary is between 13 - 16 £ per hour.
Working Hours: 40 hours per week, working 5 out of 7 days - must be flexible as shift times and days vary, including 6am starts, 11pm finishes, and weekends.
Pay: £***** per hour
Location: Waverley Market, 3/48 Waverley Bridge, Edinburgh, EH1 1BQ
Reporting to: Contracts Manager Operations Manager
Overview
An exciting opportunity has arisen at Anchor Group Services, for an experienced Cleaning Supervisor to join our established cleaning team based at Waverley Market in Edinburgh. The successful candidate will be responsible for the day to day supervision of the onsite cleaning team, ensuring the highest of cleaning standards are adhered to at all times. You will be required to carry out a range of cleaning tasks, safely and professionally, to a high standard. This is a hands on leadership role, requiring strong organisational skills, the ability to demonstrate good attention to detail, be able to communicate on all levels and provide flexibility to support the team, as and when required. A background in facilities or cleaning, with supervisory experience, is required for this role. This role requires working 40 hours per week as per the site rota. As shift times and days will vary (including 6am starts, 11pm finishes, and weekends), flexibility is essential to supporting the business needs.
Duties include:
- Supervise, support, and motivate the cleaning team to deliver consistently high standards across the centre.
- Act as a visible, proactive leader, setting the standards and leading by example.
- Carry out cleaning of designated areas, following site-specific instructions.
- Ensure compliance with all health safety and COSHH requirements.
- Be a visible point of contact in the centre - respond to customer requests promptly and courteously, maintaining excellent customer service at all times.
- Manage staff welfare checks, including support, absence management, and wellbeing.
- Monitor cleaning equipment and stock levels, reporting any issues to the management team.
- Carry out regular inspections of the centre, making sure any issues are reported and high standards are always maintained.
- Work closely with management and be flexible in supporting any additional tasks that help keep the centre running smoothly.
- Take responsibility for ensuring all mandatory e-learning is completed.
Requirements
- Previous supervisory or team-leading experience within cleaning or facilities services.
- Customer service experience and confidence to handle conflict in a correct manner.
- Flexible to meet the job requirements.
- Excellent communication skills both written and verbal.
- Smart appearance and be well-groomed.
- Reliable and punctual.
- High level of enthusiasm and passion.
- Ability to work in a fast-moving environment.
- Comfortable using digital systems such as Timegate, Zoho, and OMNI.
Benefits
- Access to a range of nationally recognised courses to help further your career, via the Anchor Academy.
- Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment).
- Stream - access to pay as you earn it.
- Cycle to Work Scheme Available.
- Full uniform provided.
- Free Employee Assistance Programme 24/7 including access to counselling.
- Hospital Saturday Fund.
- Reward and Recognition awards.
- Free on-site parking.
What’s Next?
If you would like to be considered for this position, APPLY NOW and we will be in touch.
Cleaning Supervisor employer: Anchor Group Services
Contact Detail:
Anchor Group Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Supervisor
✨Tip Number 1
Get your game face on! When you walk into that interview, show them your enthusiasm. Smile, make eye contact, and let your passion for cleaning shine through. We want to see that you're not just looking for a job, but that you're excited about being part of the team!
✨Tip Number 2
Do your homework! Research Anchor Group Services and understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in the role. Plus, it gives you some great talking points during the interview!
✨Tip Number 3
Be ready to talk about your experience! Think of specific examples where you've led a team or tackled challenges in cleaning. We love hearing about how you've motivated others and maintained high standards. Prepare those stories, and you'll impress us!
✨Tip Number 4
Don’t forget to ask questions! At the end of the interview, show your interest by asking about the team dynamics or what a typical day looks like. It shows that you're engaged and thinking about how you can fit into our cleaning crew. And remember, apply through our website for the best chance!
We think you need these skills to ace Cleaning Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Cleaning Supervisor role. Highlight your supervisory experience and any relevant cleaning or facilities background. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can lead our cleaning team to success. Keep it friendly and professional, just like us at StudySmarter.
Show Off Your Flexibility: Since the job requires flexibility with shifts, make sure to mention your availability in your application. We appreciate candidates who can adapt to varying schedules, so let us know how you can fit into our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. We can't wait to hear from you!
How to prepare for a job interview at Anchor Group Services
✨Know Your Cleaning Standards
Familiarise yourself with the cleaning standards and protocols that Anchor Group Services adheres to. Be ready to discuss how you’ve maintained high cleaning standards in your previous roles, and think of specific examples where you’ve led a team to achieve these.
✨Showcase Your Leadership Skills
As a Cleaning Supervisor, you'll need to motivate and support your team. Prepare to share instances where you've successfully led a team, resolved conflicts, or improved team performance. Highlight your ability to communicate effectively and lead by example.
✨Flexibility is Key
Given the varied shift patterns, demonstrate your flexibility during the interview. Be prepared to discuss how you manage your time and adapt to changing schedules. Mention any experience you have working unconventional hours or handling last-minute changes.
✨Customer Service Matters
Since you'll be a visible point of contact, emphasise your customer service experience. Prepare to talk about how you've handled customer requests or complaints in the past, showcasing your ability to maintain professionalism and courtesy under pressure.
