At a Glance
- Tasks: Join our team to keep spaces clean and safe while providing excellent customer service.
- Company: Anchor Group Services, a supportive employer with a focus on your growth.
- Benefits: Competitive pay, flexible hours, training opportunities, and 24/7 employee support.
- Other info: Part-time role with potential for career progression through our Anchor Academy.
- Why this job: Make a difference in your community while gaining valuable experience and skills.
- Qualifications: Attention to detail, good communication skills, and a flexible approach to work.
London, United Kingdom | Posted on 28/07/2026
At Anchor Group Services, our people are the foundation of our success. That's why we're committed to creating a supportive environment where you can develop your skills, progress your career and make a real impact.
As a leading provider of security, cleaning and facilities management services across the UK, we recognise that our success depends on the talent and dedication of our teams. That's why we invest in our people through a range of employee benefits, dedicated management support and wellbeing resources, including our Employee Assistance Programme.
Through our own Anchor Academy, you'll have access to hundreds of accredited training courses to help you develop your skills, thrive in your role and achieve your career goals.
Job Description
Job Role: CleaningOperative
Pay: £14.80per hour
Location: The Elephant, Elephant & Castle, London
Overview
Join the team helping to maintain oneof London's newest and most exciting destinations.
Anchor Group Services is recruitingCleaning Operatives for The Elephant, a landmark mixed-use development at theheart of Elephant & Castle. Bringing together retail, residential andpublic spaces, The Elephant is set to become a vibrant destination whereresidents, visitors, retailers and communities come together.
This is a unique opportunity to join aflagship London mobilisation from day one, helping to establish standards,culture and service excellence across a brand-new development. As a CleaningOperative, you will play a key role in maintaining a clean, safe and welcomingenvironment whilst delivering exceptional customer service to everyone whovisits, lives or works at The Elephant.
If you're reliable, professional andtake pride in creating exceptional environments, we'd love to hear from you.
About the Role
As a Cleaning Operative, you'll play akey role in maintaining high standards of cleanliness and presentation acrossthis exciting new destination. Working across retail, residential and publicspaces, you'll carry out routine and reactive cleaning duties, support wastemanagement activities, and help create a clean, safe and welcoming environmentfor everyone who visits, lives or works at The Elephant.
You'll be a proud ambassador for bothAnchor Group Services and The Elephant, demonstrating professionalism,reliability and excellent customer service at all times.
Duties Include:
- Maintain high standards of cleanlinessacross residential, retail, and public areas,.
- Carry out routine, deep cleaningtasks, responding promptly to spillages, hazards, and cleanliness issues toensure a safe environment for all site users.
- Support waste management and recyclinginitiatives, including the collection and disposal of waste in line with siteprocedures.
- Operate cleaning equipment safely andeffectively, ensuring all equipment and cleaning materials are maintained in aclean and organised condition.
- Complete cleaning schedules,inspections, and required documentation, reporting defects, maintenance issues,and health & safety concerns as necessary.
- Support the preparation andpresentation of the development during events, peak periods, and otheroperational activities.
- Provide a professional and customerfriendly service to residents, visitors, retailers, and colleagues, helping tocreate a welcoming environment.
- Workcollaboratively with Security, Maintenance, and Management teams whilecomplying with Health & Safety, COSHH, and all site procedures.
Requirements
- Previous cleaning experience within commercial,residential, retail or facilities environments.
- Excellent attention to detail and pride inmaintaining high standards.
- Ability to work independently and as part of ateam.
- Reliable, punctual and professional approach towork.
- Good communication and customer service skills.
- Flexible approach to working hours and duties.
- Ability to work in a fast-paced customer-facingenvironment.
- Understandingof Health & Safety responsibilities within the workplace
- Access to a range of nationally recognised coursesvia the Anchor Academy.
- Auto Enrolment Pension (if earnings reach theminimum requirement for auto-enrolment).
- Stream – access to pay as you earn it.
- Cycle to Work Scheme Available.
- Full uniform provided.
- Free Employee Assistance Programme 24/7 includingaccess to counselling.
- Hospital Saturday Fund.
- Reward and Recognition Awards.
- Opportunity to join a flagship London mobilisationproject from day one.
Other companies may call this role: Cleaner,Cleaning Operative, Shopping Centre Cleaner, Residential Cleaner, FacilitiesCleaner, Housekeeper, Cleaning Services Operative, Communal Area Cleaner,Estate Cleaner, Hygiene Operative.
Withincommuting distance of: Elephant & Castle, Southwark, Borough, LondonBridge, Waterloo, Bermondsey, Kennington, Lambeth, Peckham, Camberwell,Brixton, Deptford, New Cross, Greenwich, Lewisham, Croydon and Central London.
Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.
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Cleaning Operative employer: Anchor Group Services
Anchor Group Services is an exceptional employer, offering a dynamic work environment at the Fiddlers Ferry Power Station in Warrington. With a focus on employee development and a commitment to safety and security, we provide comprehensive training and support for our Relief Security Officers, ensuring they thrive in their roles while enjoying the flexibility of zero-hour contracts. Our inclusive work culture fosters teamwork and encourages personal growth, making it a rewarding place to build a career in security services.
StudySmarter Expert Advice🤫
We think this is how you could land Cleaning Operative
✨Tip Number 1
Get to know the company! Research Anchor and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of Team Anchor.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for the interview by practising common questions related to cleaning roles. Think about your past experiences and how they relate to the responsibilities listed in the job description. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining us at Anchor and ready to take the next step in your career.
We think you need these skills to ace Cleaning Operative
Some tips for your application 🫡
Show Your Attention to Detail:As a Cleaning Operative, attention to detail is key! Make sure your application reflects this by proofreading for any errors and ensuring clarity in your writing. We want to see that you can communicate effectively, just like you would on the job.
Highlight Relevant Experience:If you've got previous cleaning experience or have worked in similar roles, shout about it! We love to see how your background aligns with what we need. Tailor your application to showcase your skills and how they fit the role at Anchor.
Be Flexible and Reliable:Flexibility is a big part of the job, so let us know about your availability in your application. If you can cover additional shifts or have a reliable work ethic, make sure to mention it. We appreciate candidates who are ready to step up when needed!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy and ensures your application goes straight to us. Plus, you’ll get to see all the perks we offer as part of Team Anchor!
How to prepare for a job interview at Anchor Group Services
✨Know Your Cleaning Standards
Familiarise yourself with the cleaning standards and specifications mentioned in the job description. Be ready to discuss how you ensure high-quality cleaning and attention to detail in your previous roles.
✨Show Off Your Communication Skills
Since good verbal and written communication skills are essential, think of examples where you've effectively communicated with clients or team members. This will demonstrate your ability to interact proactively with on-site clients and customers.
✨Be Ready for Flexibility
Prepare to discuss your flexibility regarding shift coverage. Companies appreciate candidates who can adapt to changing schedules, so share any experiences where you've successfully managed unexpected changes in your work hours.
✨Understand Health & Safety Regulations
Brush up on COSHH and health and safety regulations relevant to cleaning. Being knowledgeable about these topics shows that you take safety seriously and can handle cleaning tasks responsibly.
