About Us
At Anchor Group Services, our people are the foundation of our success. That's why we're committed to creating a supportive environment where you can develop your skills, progress your career and make a real impact. As a leading provider of security, cleaning and facilities management services across the UK, we recognise that our success depends on the talent and dedication of our teams. That's why we invest in our people through a range of employee benefits, dedicated management support and wellbeing resources, including our Employee Assistance Programme. Through our own Anchor Academy, you'll have access to hundreds of accredited training courses to help you develop your skills, thrive in your role and achieve your career goals.
Job Description
Job Role:
Security & Logistics Officer
Working Hours:
4 on 4 off shift pattern (2 days, 2 nights, 4 off) - Average 42 hours per week
Pay:
£14.80 per hour
Location:
The Elephant, Elephant & Castle, London
Overview
Join the team helping to keep one of London's newest and most exciting destinations safe, secure and operating efficiently. Anchor Group Services is recruiting for a Security & Logistics Officer at The Elephant, a landmark mixed-use development at the heart of Elephant & Castle. Bringing together retail, residential and public spaces, The Elephant is set to become a vibrant destination where residents, visitors, retailers and communities come together. This is a unique opportunity to join a flagship London development from day one, helping to establish standards, culture and service excellence across a brand-new site.
Due to the operational requirements of the site, successful candidates will be required to work across multiple functions, including access control, logistics management, control room support and general security duties. As such, applicants must hold a valid SIA Door Supervisor Licence. A valid CCTV (Public Space Surveillance) Licence is highly desirable.
If you're reliable, proactive and take pride in delivering excellent service while maintaining high standards of safety and security, we'd love to hear from you.
About The Role
As a Security & Logistics Officer, you will support the day-to-day security and logistics operation across the development, helping to ensure the safe and efficient management of vehicles, deliveries, contractors and visitors. Working closely with retailers, contractors, site teams and the wider security team, you will play a key role in maintaining a safe, secure, well-organised and professional environment at all times.
The role combines security responsibilities with logistics coordination, including managing access to loading bays and service routes, monitoring site activity, supporting contractor management processes and assisting with vehicle movements where required. You will also provide cover within the site's Control Room, monitoring CCTV systems and responding appropriately to incidents, alarms and operational issues.
You will be a visible ambassador for both Anchor Group Services and The Elephant, demonstrating professionalism, vigilance and excellent customer service in a busy operational environment.
Duties Include
- Supporting the safe and efficient management of vehicle movements, deliveries and site logistics.
- Manage access to loading bays, service areas and restricted operational zones.
- Monitor pedestrian and vehicle activity to promote safety and prevent unauthorised access.
- Carry out regular patrols, site inspections and security checks across the development.
- Maintain a visible presence on site and respond promptly to incidents, concerns or requests for assistance.
- Liaise with contractors, retailers, drivers, visitors and the wider site team in a professional manner.
- Monitor and control access for contractors and visitors in accordance with site procedures.
- Provide cover within the Control Room, including CCTV monitoring and responding appropriately to alarms and incidents.
- Complete all relevant records, logs, permit checks and incident reports accurately and in a timely manner.
- Support the wider security and operational teams to ensure a safe, secure and efficient environment at all times.
- Ensure all duties are carried out in line with health and safety requirements, assignment instructions and company standards.
Requirements
- Previous Logistics, Banksman, Traffic Marshal, or operational site experience.
- Valid SIA Door Supervisor Licence (Essential).
- Valid SIA CCTV (Public Space Surveillance) Licence (Highly Desirable).
- Full 5-year checkable employment history.
- Excellent understanding of health and safety principles.
- Confident directing vehicle movements and communicating clear instructions.
- Ability to challenge unsafe behaviour professionally and appropriately.
- Excellent communication skills, both written and verbal.
- Customer service experience and confidence handling conflict professionally.
- Ability to remain calm and professional under pressure.
- Strong observational and problem-solving skills.
- Flexible approach to shift work including weekends and bank holidays.
- Professional appearance and high personal standards.
Benefits
- Access to a range of nationally recognised courses to help further your career via the Anchor Academy.
- Access to SIA and First Aid training at discounted rates, with financial support available.
- Auto Enrolment Pension (if earnings reach the minimum requirement for auto enrolment).
- Stream - access to pay as you earn it.
- Cycle to Work Scheme Available.
- Full uniform provided.
- Free Employee Assistance Programme 24/7 including access to counselling.
- Hospital Saturday Fund.
- Reward and Recognition Awards.
- Opportunity to join a flagship London mobilisation project from day one.
What’s Next
If you are passionate about safety, enjoy working within operational environments and want to help support one of London’s most exciting new developments, a member of our team will be in touch.
Other companies may call this role: Security Officer, Logistics Officer, Security & Logistics Officer, Banksman, Traffic Marshal, Vehicle Marshal, Logistics Coordinator, Yard Marshal, Service Yard Operative, Loading Bay Operative, Loading Bay Coordinator, Control Room Officer, CCTV Operator
Within commuting distance of: Elephant & Castle, Southwark, Borough, London Bridge, Waterloo, Bermondsey, Kennington, Lambeth, Peckham, Camberwell, Brixton, Deptford, New Cross, Greenwich, Lewisham, Croydon and Central London.
Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.
Security & Logistics Officer in City of London employer: Anchor Group Services
Anchor Group Services is an exceptional employer, offering a supportive work culture that prioritises employee growth and development. Located in the vibrant Chester Business Park, the role of Support Control Room Operator provides clear progression pathways, access to nationally recognised training through the Anchor Academy, and a range of benefits including a 24/7 Employee Assistance Programme and a Cycle to Work Scheme. Join us for a rewarding career in a dynamic environment where your contributions are valued and recognised.
