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For Companies At a Glance
- Tasks: Ensure safety and security through mobile patrols and alarm responses.
- Company: Join Anchor Group Services, a leader in security with a supportive culture.
- Benefits: Enjoy competitive pay, training opportunities, and a 24/7 employee assistance programme.
- Why this job: Make a real difference in safety while gaining valuable experience and skills.
- Qualifications: Must have a full UK driving licence and valid SIA licence.
- Other info: Flexible shifts with great career progression and recognition awards.
Join to apply for the Mobile Response Officer (Security) role at Anchor Group Services.
About Us
With a wide range of roles available nationwide, you can find your perfect fit at Anchor. We pride ourselves on our commitment to you, offering perks such as an employee assistance programme, wage advances with 'Wagestream', and a dedicated manager. As industry leading employers, we also provide accredited online training through our Anchor Academy and opportunities for career progress. Apply today and become part of Team Anchor.
Job Role: Mobile Response Officer (Security)
Working Hours: 4 on 4 off shift pattern, 42 hours per week average (12-hour shift); flexible for day and night shifts as required.
Pay: £12.60 per hour
Location: Chester Business Park, CH4 9QE
Reporting to: Support Services Manager
Overview
An exciting opportunity has arisen at Anchor Group Services for an experienced Mobile Response Officer to join our mobile response team based at Chester Business Park. You will be responsible for alarm activations and deactivations, scheduled locking and unlocking of client buildings, and mobile patrols to ensure safety and security of multiple sites. You will work closely with the Support Services Manager and our 24‑hour Control Room to deliver exceptional service to our clients.
Duties Include:
- Protect client’s property, people and/or assets by providing security services in accordance with Assignment Instructions and site procedures.
- Follow set run sheets and complete appropriate documentation.
- Secure premises by performing scheduled locking and unlocking procedures.
- Conduct thorough foot patrols and building inspections to identify and report security risks.
- Respond promptly to alarm activations, assess situations and take action to safeguard property and people.
- Carry out regular site and welfare checks for staff and visitors.
- Liaise with emergency services during incidents, providing clear information and support.
- Perform routine vehicle checks to ensure safety and compliance.
- Undertake parking enforcement and monitoring duties in line with client requirements.
- Adapt quickly to different environments and tasks while maintaining strong security presence.
- Provide detailed incident reports and maintain accurate logs for audit and compliance.
- Support ad‑hoc tasks such as supervising deliveries when required.
Requirements:
- Full UK Driving Licence – ESSENTIAL
- Valid frontline SIA licence (DS or SG) – ESSENTIAL
- Full 5‑year employment history – ESSENTIAL
- Basic vehicle upkeep knowledge.
- Basic computer/smartphone literacy.
- Good customer service skills.
- Experience with conflict resolution and confidence to handle confrontational situations.
- Good written and verbal communication.
- Time‑keeping skills and punctuality.
- Flexibility to meet job requirements.
Benefits:
- Access to nationally recognised courses via Anchor Academy.
- Access to SIA and First Aid training at discounted rates with financial support.
- Auto‑Enrolment Pension (if earnings qualify).
- Stream – access to pay as you earn.
- Cycle to Work Scheme available.
- Full uniform provided.
- Free Employee Assistance Programme 24/7.
- Hospital Saturday Fund.
- Reward and Recognition awards.
What’s Next?
If you would like to be considered for this position, APPLY NOW and we will be in touch. Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability, genetic information or any other reason prohibited by law in employment.
Mobile Response Officer (Security) in Chester employer: Anchor Group Services
Contact Detail:
Anchor Group Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Response Officer (Security) in Chester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Anchor Group Services. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of Team Anchor.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to security roles, like how you'd handle a conflict or respond to an alarm activation. We can even help you with mock interviews to boost your confidence!
✨Tip Number 3
Dress the part! For a Mobile Response Officer role, looking professional is key. Make sure you’re dressed appropriately for the interview to make a great first impression. It shows you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows appreciation and keeps you fresh in their minds. Plus, it’s a chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Mobile Response Officer (Security) in Chester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Mobile Response Officer role. Highlight relevant experience, especially in security and customer service, to show us you’re the right fit for Team Anchor.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you want to join Anchor Group Services and how your skills align with the job description. Keep it concise but impactful!
Showcase Your Skills: Don’t forget to mention your SIA licence and driving skills! These are essential for the role, so make sure we see them front and centre in your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Anchor Group Services
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Mobile Response Officer. Familiarise yourself with the job description and think about how your skills and experiences align with the duties listed, such as conducting patrols and responding to alarms.
✨Showcase Your Customer Service Skills
As a Mobile Response Officer, you'll need to interact with clients and the public. Prepare examples from your past experiences where you've successfully handled customer interactions or resolved conflicts. This will demonstrate your ability to maintain a professional demeanour under pressure.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to security incidents. Practice your responses to scenarios like responding to an alarm activation or dealing with a confrontational individual. This will show your problem-solving skills and ability to think on your feet.
✨Dress the Part
Even if the interview is casual, dressing smartly can make a great first impression. Aim for a professional look that reflects the seriousness of the role. It shows that you respect the opportunity and are serious about joining the team.
