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- Tasks: Ensure safety at Chatham Docks through regular patrols and incident response.
- Company: Join Anchor Group Services, a leader in security solutions.
- Benefits: Earn £12.60 per hour with access to training and career development.
- Why this job: Be part of a dynamic team making a real difference in public safety.
- Qualifications: Must have a valid SIA Licence and strong customer service skills.
- Other info: Flexible hours with opportunities for growth and recognition.
Working Hours: Zero hours
Pay: £12.60 per hour
Location: Chatham Docks - Chatham Kent ME4 4SW
Reporting to: Operations Manager
Overview
An exciting opportunity has arisen at Anchor Group Services for an experienced security officer to join our established security team based at Chatham Docks as a Relief Security Officer. You will be responsible for conducting regular patrols throughout the shopping centre monitoring activity to ensure a safe and secure environment for all visitors and staff. You will respond promptly to incidents, liaise professionally with members of the public and site management, and maintain accurate records in line with operational procedures. A strong presence, attention to detail, and commitment to upholding site security standards are essential. As a Relief Security Officer, you will be required to support the site security team by being flexible and reliable to cover shifts as required; this includes working a variety of hours and shifts. The successful candidate must have a valid SIA Licence as a minimum, with CCTV preferred but not essential as training will be provided.
Duties include:
- Protecting the clients' property, people, and/or assets by providing security services in direct accordance with the site's published Assignment Instructions (AIs) and site-specific procedures.
- Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures.
- Preventing and escalating incidents in a timely, accurate, and appropriate manner to the Control Room/Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents.
- Operating and monitoring site CCTV equipment.
- Completing reports by recording observations, information, occurrences, and surveillance activities.
- Maintaining organisations' stability and reputation by complying with legal requirements.
- Contributing to team effort by accomplishing related results as needed.
- Acting as a first line support to customers and visitors to site, providing a professional and friendly service.
- Understanding the needs of our customer, responding accordingly to customer queries and requests, and taking appropriate action.
- Maintaining professional conduct at all times.
Requirements
- Full 5-year employment checkable history.
- Valid frontline SIA licences DS or SG.
- Customer service experience and confidence to handle conflict in a correct manner.
- Flexible to meet the job requirements.
- Excellent communication skills both written and verbal.
- Smart appearance and be well-groomed.
- Reliable and punctual.
- High level of enthusiasm and passion.
- Ability to work in a fast-moving environment.
Benefits
- Access to a range of nationally recognised courses to help further your career via the Anchor Academy.
- Access to SIA and First Aid training at discounted rates with financial support available.
- Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment).
- Stream - access to pay as you earn it.
- Cycle to Work Scheme Available.
- Full uniform provided.
- Free Employee Assistance Programme 24/7 including access to counselling.
- Hospital Saturday Fund.
- Reward and Recognition awards.
- Free on-site parking.
Whats Next
If you would like to be considered for this position, APPLY NOW and we will be in touch.
Relief Security Officer in Chatham employer: Anchor Group Services
Contact Detail:
Anchor Group Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Security Officer in Chatham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Anchor Group Services. Understand their values and what they stand for. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills, like customer service and communication, align with the Relief Security Officer role. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Dress to impress! Make sure you look smart and well-groomed for your interview. First impressions matter, especially in a security role where professionalism is key. A polished appearance can set the right tone from the get-go.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Relief Security Officer in Chatham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Relief Security Officer role. Highlight your relevant experience, especially in security and customer service, and don’t forget to mention your valid SIA licence!
Craft a Strong Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at Chatham Docks. Be sure to mention your flexibility and reliability, as these are key for this role.
Show Off Your Communication Skills: Since excellent communication is a must-have for this job, make sure your written application reflects that. Keep it clear, concise, and professional while still showing your personality!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the position quickly!
How to prepare for a job interview at Anchor Group Services
✨Know Your Role
Make sure you understand the responsibilities of a Relief Security Officer. Familiarise yourself with the job description and think about how your past experiences align with the duties listed, like conducting patrols and responding to incidents.
✨Showcase Your Communication Skills
As this role involves liaising with the public and site management, practice clear and confident communication. Prepare examples of how you've handled customer service situations or conflicts in the past to demonstrate your skills.
✨Dress to Impress
First impressions matter! Dress smartly and maintain a well-groomed appearance for your interview. This reflects your professionalism and shows that you take the role seriously.
✨Be Flexible and Reliable
Highlight your flexibility and reliability during the interview. Share instances where you've adapted to changing schedules or stepped up when needed, as these traits are crucial for a Relief Security Officer.
